Hootsuite
HootsuiteReviews from AWS customer
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Satisfied
What do you like best about the product?
I appreciate the ongoing enhancements and new features being added to the application, as well as the integration of AI capabilities.
What do you dislike about the product?
The collaboration features are not working as they should.
What problems is the product solving and how is that benefiting you?
Scheduling for mutliple social media accounts at the same time, and analytics are not 100% accurate.
Great for non-profits
What do you like best about the product?
The non-profit discount and ease of use.
What do you dislike about the product?
some issues with platform reconnections - which are often out of your control.
What problems is the product solving and how is that benefiting you?
scheduling
A reliable, all-in-one social media tool for teams.
What do you like best about the product?
I like how Hootsuite makes it easy to schedule posts across multiple platforms like Instagram, Facebook, and LinkedIn — all from one dashboard. The built-in analytics help track performance in real-time, and the approval workflow is smooth for team collaboration. It saves a lot of time thanks to its ease of use and strong integrations.
What do you dislike about the product?
Some features feel outdated, and the mobile app isn’t as responsive or intuitive as the desktop version. Also, certain advanced features (like deeper analytics and extra user accounts) require a more expensive plan, which can feel a bit costly as your team grows.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the problem of juggling multiple social media platforms and inconsistent posting. It centralizes everything into one dashboard so I can schedule content, track performance, and engage with my audience all in one place. It’s helped me stay consistent, save time, and grow my brand with less stress. The analytics also help me make smarter decisions about what content actually works.
Great Platform, friendly and easy to use
What do you like best about the product?
Hootsuite is a refreshing experience from Promobox. easy to share all my content on social media through my brands page. love the scheduler they have so I don't have to worry about constantly updating my page, its easy as 1..2..3 and the whole month in set with their scheduler for social media platforms.
What do you dislike about the product?
I wish hootsuite would implement paid adds like other platforms, sometimes dealing with paid adds is a hassle and I would love more help to make sure adds run as efficient as possible. I understand how complicated dealing with Meta and other social media platforms can be but I hope they consider this in the future which would really make it a wholesome platform.
What problems is the product solving and how is that benefiting you?
Easy of use, and getting all the social content from my preferred brand.
Reliable
What do you like best about the product?
I like how easy it is to use and the way it suggests hashtags, helps rewrite text and even has a library of images you can use. We use it a fair bit as an organisation and its never down or has any real issues apart from some accounts sometimes disconnecting (which i think is from the other platforms side!)
Easy to learn and use and connect apps with.
Easy to learn and use and connect apps with.
What do you dislike about the product?
The costing is getting too much and I think the reports could be streamlined or look better.
Custome support is via email messages which can be annoying as an instant messenger service would be better i believe then waiting for emails back and formward
Custome support is via email messages which can be annoying as an instant messenger service would be better i believe then waiting for emails back and formward
What problems is the product solving and how is that benefiting you?
Scheduling posts and videos
Hootsuite is a hoot
What do you like best about the product?
I find it most helpful that I can schedule posts in advance. It's especially nice I can do it for multiple social profiles, because i know sometimes you can schedule posts in advance directly in the social app but I don't know any other way to do it for multiple social profiles. I also like how there is no limit to how far in advance you can schedule posts and how many you can schedule.
What do you dislike about the product?
The only issue I ever have is a time not be suggested for the time to post at for a certain day. Not a big deal to select my own time and hope for the best though.
What problems is the product solving and how is that benefiting you?
I don't work every week day and I often am timezones drastically different than my company and my ideal clients. This makes it pretty much impossible for me to frequently post in real time. Hootsuite saves the day by letting me schedule all my social media posts in advance.
A very good product for social media management on the major platforms
What do you like best about the product?
Creating posts for multiple platforms is very pleasant and it is very easy to do.
We have rarely needed customer support so far. However, it was always quick and friendly assistance.
We have rarely needed customer support so far. However, it was always quick and friendly assistance.
What do you dislike about the product?
There are 2 problem areas: you cannot create threads for X/twitter and unfortunately (yet) there is no way to post on Bluesky. When that becomes possible, it would be great if you could also create threads directly.
What problems is the product solving and how is that benefiting you?
Unfortunately, there is still no connection to Bluesky or Google Business Profile.
Hootsuite is a big part of my day
What do you like best about the product?
I love that I can post to multiple social media platforms all at once!
What do you dislike about the product?
I can only upload videos in 60fps. Should be 120fps
What problems is the product solving and how is that benefiting you?
TIME!! The most precious commodity of them all!
a great service from a great company
What do you like best about the product?
it is a friendly easy service to navigate around and create posts to multiply social platforms it is a great appllication
What do you dislike about the product?
nothing! that we dislike about hootsuite
What problems is the product solving and how is that benefiting you?
we are a community project a charity that is a local community radio station it helps us get the message out there
Streamlined Social Media Management with Intuitive UI
What do you like best about the product?
I have been using Hootsuite for more than ten years in my roles as a Marketing Director and an Independent Content Creator, and I use it primarily to efficiently schedule and publish content for my clients across multiple social media networks. One major benefit is its enormous time-saving capability; it's so much easier than posting directly on social platforms. I love that I can schedule content weeks or even months in advance, which significantly simplifies my workflow. Another feature I value is that my posts are saved for a year, enabling me to easily duplicate, modify, and republish them as new content. The user interface is excellent; despite multiple enhancements and new features over the years, the development team at Hootsuite has managed to maintain a familiar and intuitive UI, which I find quite an accomplishment. Additionally, the recently added feature that helps with selecting better hashtags for each post is incredibly helpful. Overall, Hootsuite keeps me organized and allows me to maintain a daily social media presence effortlessly for my clients, making it invaluable for managing anyone's social media presence. It's very easy to set up; all that's required is connecting social media accounts and setting up end-users. I highly recommend the platform and rate it a 10, as I've been consistently happy with Hootsuite over the years.
What do you dislike about the product?
I find it limiting that the AI writing tool in Hootsuite requires selecting a social platform before usage. It would be more beneficial if this tool was accessible regardless of the social platform, providing greater flexibility in content creation.
What problems is the product solving and how is that benefiting you?
I use Hootsuite to save time by scheduling and publishing content across multiple social networks, organizing my workflow, maintaining a consistent social media presence, and easily managing content modifications and reposts.
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