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Hootsuite

Hootsuite

Reviews from AWS customer

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6,494 reviews
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    Broadcast Media

Great social media management

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is a centralised management for social media platforms like Twitter facebook and instagram in one dashboard.It provides a solid overview of whats trending and helps in tracking KPI's like engagement
What do you dislike about the product?
Does not completely support platforms like instagram reels and youtube studio. with large and bulk posts the platform lags.
What problems is the product solving and how is that benefiting you?
We use it in working together, assign tasks and monitor real time activity. It is helpful in brand mentions, Episodes air dates, New series announcements.


    Information Technology and Services

Great tool to schedule & track social media posts.

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it incredibly easy for us to plan, schedule & managee social media posts across multiple social media platforms from a single comprehensive dashboard. the calendar view is very intuitive & the ability to collaborate with team members & set up of approval workflows has been a game changer. Very easy implementation & integration.
What do you dislike about the product?
Some advanced features like deeper analytics or additional users are expensive depending on the plann.
What problems is the product solving and how is that benefiting you?
Before we switched to hootsuite, managing different social media platforms felt a bit chaotic & time consuming. Plus the analytics aggregation was also a task. With hootsuite, we now have a centralized control, improved scheduling and bettter content performance tracking. It has saved a lot of hours for our marketing team & has improved audience engagement overall.


    Justin B.

Hootsuite helped our small business and is like a member of our team

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite allows us to focus on what matters most - our clients and services. In the past, we spent hours every day doing content creation and working on engagements that required us to use multiple platforms for our social media tasks. Hootsuite enables us to manage all of this on a single platform. Within Hootsuite, at a glance, we can grab an overview of all of our social media channels and best of all, we are able to engage with our customers directly within Hootsuite - no more logging into multiple platforms. Using Hootsuite, we feel as though we have a dedicated new member of the team always ready to assist us.
What do you dislike about the product?
We dont have any dislikes with Hootsuite as has been an immense game changer for our business.
What problems is the product solving and how is that benefiting you?
Hootsuite solved our problem with having to use multiple platforms for each social channel when posting and engaging with our customer. It also assisted with providing analytics and insights that we would otherwise not have been able to make sense of.


    Rahul S.

Helps to manage multiple accounts in short amount of time

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
It saves a lot of time to manage and also calendar feature is so good.
What do you dislike about the product?
Initially it looks confusing and takes time to learn.
What problems is the product solving and how is that benefiting you?
Before using Hootsuite I managed multiple accounts with multiple Chrome profiles, but that was taking so much time and effort. Now it helps me to manage in a single screen.


    Higher Education

A Must-Have for Any Marketing Team

  • April 16, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Hootsuite is how seamlessly it brings all my social media platforms into one centralized dashboard. The ability to schedule content in advance, collaborate with teammates through approval workflows, and access detailed analytics — all in one place — makes campaign planning so much more efficient. It saves time, reduces back-and-forth, and gives me confidence that our messaging is consistent and on track.
What do you dislike about the product?
Hootsuite has strong support for major platforms like Instagram and TikTok Reels, which is great — but resharing Stories and repurposing content across platforms can still be a bit clunky.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the challenge of managing multiple social media platforms efficiently and consistently. Instead of switching between accounts or tools, I can plan, schedule, and monitor content from one centralized dashboard.


    Leisure, Travel & Tourism

User friendly but metrics change often

  • April 16, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy the calendar functionality for scheduling content. It is user friendly - easy to navigate.

We use it on a daily basis to schedule content and see how our channels are performing.
What do you dislike about the product?
The reports are a bit messy in that some of the metrics change throughout the year which can be hard for recording YoY numbers.

Also, you can 't go back to content published and tag / label it.
What problems is the product solving and how is that benefiting you?
It is nice to have all of our social media channels in one place to publish to


    Jitendra C.

Streamlined My Social Media Workflow – Love It!

  • April 16, 2025
  • Review provided by G2

What do you like best about the product?
"What I like best about Hootsuite is its ease of use and ease of implementation. The platform is incredibly user-friendly, even for beginners, and setting it up with all our social media accounts was quick and smooth. I also appreciate the wide number of features it offers—from post scheduling and content planning to analytics and team collaboration. The ease of integration with other tools like Canva and Google Drive makes my workflow more efficient. Plus, their customer support is responsive and helpful when needed. We use Hootsuite frequently, and it’s become a central part of our daily social media operations.
What do you dislike about the product?
While Hootsuite is powerful, the pricing can be a bit steep, especially for small businesses or solo users. Also, some features like analytics and team collaboration tools are only available on higher-tier plans. Occasionally, the platform feels a bit clunky or slow, especially when switching between accounts or loading reports.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the challenge of managing multiple social media accounts efficiently. Instead of logging into each platform separately, I can schedule, publish, and monitor posts all in one place. It also helps solve time management issues by allowing me to plan content in advance. The analytics tools give me valuable insights into performance, helping me make data-driven decisions. These features save time, increase productivity, and help maintain a consistent and professional online presence.


    Emilee R.

Great platform for social media management and really good customer service!

  • April 16, 2025
  • Review provided by G2

What do you like best about the product?
I recently upgraded my account to the unlimited plan, which was a fantastic offer. The customer service has always been excellent, and I’ve recently had the pleasure of dealing with Frida, who was incredibly helpful and efficient. I frequently use Hootsuite regularly to manage multiple channels it’s very user-friendly, with only a few simple steps needed for integration, making implementation quick and straightforward.
What do you dislike about the product?
The reporting can sometimes be hard to find exactly what you want.
What problems is the product solving and how is that benefiting you?
- Managing multiple social channels in one place
- Saves you time
- Keeps things consistent
- Boosts campaign performance
- Reduces human error


    Design

Works effe

  • April 16, 2025
  • Review provided by G2

What do you like best about the product?
It's a well-structured program which helps me to organise and plan all the content.
What do you dislike about the product?
You can't tag people on LinkedIn or tag in Instagram stories which is a pity.
What problems is the product solving and how is that benefiting you?
We can posts more content without having to post it on the moment itself.


    Malvin S.

Hootsuite is a user-friendly way to manage your social strategy!

  • April 16, 2025
  • Review provided by G2

What do you like best about the product?
Planning in Hootsuite is amazingly fast and clear. It's an amazing way to manage your social strategy, so you never have to worry about manually posting everything, doing community management or missing your deadlines.
What do you dislike about the product?
The 60fps cap on videos is something that was bugging at first, but is very easy to avoid if you render video's the correct way.
What problems is the product solving and how is that benefiting you?
Planning is the most convenient case for our company, never missing the best time to post. Next to that, Hootsuite gives amazing suggestions based on true experience.