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Hootsuite

Hootsuite

Reviews from AWS customer

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6,512 reviews
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External reviews are not included in the AWS star rating for the product.


    Mechanical or Industrial Engineering

Organized and stress free

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
I like how all my socials are in one space.
What do you dislike about the product?
Formats can sometimes look different across platforms.
What problems is the product solving and how is that benefiting you?
it makes it so i dont have to log into a bunch of different social media accounts and post one by one. This makes it quick and easy for me to post in multiple locations at once.


    Noah B.

Great Product and Support Team

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
The Hootsuite team does a fantastic job during the onboarding/implementation process and makes learning the software extremely easy.
What do you dislike about the product?
I have no downsides currently other than some small features that they are currently working on implementing.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping us unite all of our social channels under one software system, which makes it a lot easier to keep track of our brands and run analytics reports.


    Lila K.

Management made easy

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to schedule content in advance for Instagram, Facebook, and LinkedIn, keeping us consistent without having to post manually every day. The bulk scheduling tool has been a time-saver, allowing us to focus on engagement and strategy rather than daily posting. One of our key goals in 2025 is to increase our Instagram following by 10%, Hootsuite helps track our progress with clear analytics on follower growth, engagement, and top-performing posts.
Hootsuite also allows us to respond to comments and messages across all platforms in one place. This has helped us foster stronger relationships with our community!
What do you dislike about the product?
While scheduling standard posts is seamless, we’ve found that Instagram stories and reels require more manual effort. Hootsuite provides reminders to post them, but it doesn’t fully automate the process. Tagging accounts also seems to be an issue through Instagram and sometimes Facebook.
The basic analytics are helpful, but to access deeper insights (like competitor benchmarking or advanced reporting), we’d need to upgrade to a more expensive plan.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me work with my marketing team in a way where everything is centralized, and able for everyone to locate, edit, and input ideas. This has allowed us to grow our social awareness and thrive as a team. Hootsuite not only keeps everything in one place for posting, but also for tracking insights and analytics.


    Ally S.

Best Experience With Social Media Scheduling

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
I loved the simple and minimalistic layout. It was also easy to learn to use!
What do you dislike about the product?
I did not like how it is limited in what file sizes you can upload.
What problems is the product solving and how is that benefiting you?
Ease of process, less technical glitches that I experienced with Meta, and I can now easily track the analytics of my social platforms.


    Information Technology and Services

Great tool for planning & scheduling posts

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
Our company has used Hootsuite for 2+ years. It easily connected to our social accounts and allows the Marketing team to plan, schedule and review the performance of content seamlessly.
What do you dislike about the product?
At the moment Hootsuite fulfills all our needs.
What problems is the product solving and how is that benefiting you?
Managing content across different platforms. Ease of scheduling from one tool.


    Computer Software

Best Tool for Social Media Management

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
What i like best about Hootsuite is the ease of use of the tool for all our social scheduling of posts on diffferent channels & the analytics part. The dashboard is very comprehensive & easily understandable. The social listening is also very good in Hootsuite. The AI recommendations are really good. Customer support is really helpful & available quickly.
What do you dislike about the product?
Nothing as such so far. I am pretty happy with the tool as of now.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping us in scheduling our posts for the upcoming months as per our social media calendar. The analytics we get is very good & helpful in making our improvisations to the content & timings of the posting. The AI reccommendations from the tool are also pretty good. Overall, its a very good tool for all your social media requirements.


    Allen E.

Great way to show your business to the world!

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
I love that I can schedule posts to mulitple platforms. This allows me to sit down one time and schedule to have my business promoted for several days which frees up time for me to do other things! I use this feature a lot as it works well with my schedule. I also find it very easy to set up and link my social media to Hootsuite.
What do you dislike about the product?
Hootsuite is great, but in a few instances Hootsuite disconnects from my social media platforms and I have to "reconnect". It is a quick process but can be annoying when it happens.
What problems is the product solving and how is that benefiting you?
Hootsuite saves time for me when I post ads on social media accounts like Facebook and Insta to promote my business which allows me to get other tasks completed. Hootsuite helps me when I do not have my creative juices flowing by offering AI help to help describe and jazz up my posts!


    Construction

Best platform for Social Media Insights

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
It's very intuitive, you can check the insights for all the social media channels you have. The reports are accurate and updated at the same time as the platform. The scheduling process is also easy. I use it at least twice a week to generate reports of how our social media is doing. It's easy to implement in any company, and it's a must have. Not too hard to integrate into any system.
What do you dislike about the product?
This is not really a Hootsuite problem but a meta problem that does not allow other companies to schedule Instagram stories.
What problems is the product solving and how is that benefiting you?
Gives me a deeper insight on how to optimize across the channels.


    Connor O.

Hootsuite is super easy to track analytics with and grow your platform.

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
I like the simplicity of tracking analytics and the way that I can use Hootsuite to tell me how I can improve my individual platforms' performance to grow my audience and reach on social media.
What do you dislike about the product?
I think sometimes the lack of customer support can be frustrating, mainly because of how long it takes to hear back from them.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving my problem of not being able to properly track my various social media platforms' analytics. It is making it a lot easier to gather that information in one place, rather than needing to use various softwares to get the same results.


    Mike G.

Hootsuite is an affordable alternative

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
Analytics platform is easy to use and navigate.

Integration with platforms is ok, but can be clunky for no reason - requesting help is usually required when taking over client accounts.
What do you dislike about the product?
The UI is confusing and does not make sense. It's trying to do too much. The platform does not keep up with social platform changes quick enough, so we find ourselves still posting natively and mainly just using the tool to schedule and gather analytics easily.
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to easily gather analytics from platforms without having to pull things manually. This saves us a lot of time and effort.