Kore.ai
Kore.aiReviews from AWS customer
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Review of Kore.AI (Reimagine the enterprise with Kore.AI)
What do you like best about the product?
Kore.AI stands out for its highly intuitive and AI-driven conversational platform. I like how it enables seamless automation across multiple channels, integrates smoothly with enterprise systems, and provides low-code/no-code tools for building intelligent virtual assistants.
What do you dislike about the product?
There is no reason to dislike it, I would say sometimes the platform feels a bit complex at the beginning, and it takes time to learn all the features. A few integrations also need extra effort to set up. But once you get used to it, it works really well.
What problems is the product solving and how is that benefiting you?
Kore.AI is helping us automate repetitive customer and employee queries, which saves a lot of time and reduces workload for our teams. it’s helping us provide better service while freeing up people to focus on more important tasks
Powerful conversational AI platform with strong enterprise capabilities
What do you like best about the product?
I really like the flexibility and scalability of Kore.AI’s platform. The no-code/low-code interface helps speed up bot development, while still allowing deep customization for complex use cases. The platform integrates seamlessly with multiple channels, and the analytics features provide great visibility into bot performance.
What do you dislike about the product?
The ease of implementation and the wide range of features stand out. It provides strong NLP capabilities, enterprise-grade security, and prebuilt templates that save time. The integration options with third-party systems are very useful for businesses, and customer support is responsive and helpful.
What problems is the product solving and how is that benefiting you?
Kore.AI is helping us automate customer interactions, streamline support, and reduce response times through intelligent virtual assistants. It centralizes conversations across multiple channels, making it easier to deliver consistent experiences to users. The platform also reduces manual effort for repetitive tasks, improves operational efficiency, and provides analytics that help us continuously improve our bots. Overall, it saves time, lowers costs, and enhances customer satisfaction.
Kore Ai and his features
What do you like best about the product?
Provides a user friendly environment for building and deploying complex AI applications without writing extensive code.it is a no code platform which i like most
What do you dislike about the product?
Generally I didn’t find any cons but little bit slowness is there maybe it will be fix in future days
What problems is the product solving and how is that benefiting you?
For me, the biggest benefit is the efficiency and ease it brings. Instead of spending extra time navigating complex tools, I can get what I need in seconds through a simple chat interface. It also reduces errors and makes the overall experience smoother, whether it’s for employees or customers. In short, it saves time, cuts down frustration, and lets me focus more on meaningful work rather than routine tasks.
Review of Kore.AI
What do you like best about the product?
1. It’s multi channel support - Which allows to deploy bots across different channels like websites, mobile apps, messaging platforms and even voice assistants.
2. Customization - offers lots of customization options, from building bots with no code to more advanced configuration for developers for deeper control
2. Customization - offers lots of customization options, from building bots with no code to more advanced configuration for developers for deeper control
What do you dislike about the product?
1. Complexity for beginners - the overall platform can be quite complex for someone who is new to chatbot development as it offers no code option
2. Pricing - it can be on higher end, especially for smaller businesses and startups. The cost might be a barrier
2. Pricing - it can be on higher end, especially for smaller businesses and startups. The cost might be a barrier
What problems is the product solving and how is that benefiting you?
1. It resolves customer support efficiency
2. Complex workflow and automation
3. Personalized user engagement
4. Cross channel consistency
2. Complex workflow and automation
3. Personalized user engagement
4. Cross channel consistency
best place to find solution for your problem
What do you like best about the product?
The best part of Kore.ai is its low code platform that makes building AI agents simple yet powerful.
What do you dislike about the product?
more simple answers, Pricing and licensing may be on the higher side for smaller businesses.
What problems is the product solving and how is that benefiting you?
I will use for my day-to-day task to save more time on those particular tasks , it really save lot of time for me in order better understanding of the code ,debug and many more
Kore.ai makes AI agents easy for marketing & suport
What do you like best about the product?
I love how easy it is to spin up an agent for our marketing team or our customer support folks. The drag-and-drop builder is realy intuitive, and our dev team can still go deeper with code when they need to. It's also cool how multiple agents can work together and share context; our helpdesk bot can hand off to a billing bot w/out loosing the thread. It comes with strong security and complianc features, and we were able to plug it into Salesforce and Slack w/out any headaches.
What do you dislike about the product?
There is a bit of a learning curv when you first set it up, and some of the advanced features require more training. The licencing cost might be Also, I'd love if there were more ready-made templates for marketing-specific usecases.high for small teams.
What problems is the product solving and how is that benefiting you?
Kore.ai helps us handle huge volumen of customer inquiries without adding headcount. Our marketing team can pull up data from across CRM and knowledge base quickly, and our operatons folks can automate repetitive tasks. It improves response time and gives us consistant messaging while freeing up humans for higher level work.
Not scaleable
What do you like best about the product?
Early adaptor to the market. Provide values in early stage.
What do you dislike about the product?
Not scalable for long term so we had to move to different platform.
What problems is the product solving and how is that benefiting you?
chatbox backend
Great experience with training through kore academy and virtual classroom
What do you like best about the product?
great mature product with lots of features to build on. Easy to use and get up to speed very quickly
What do you dislike about the product?
Sometimes the user-responses need to be refreshed
What problems is the product solving and how is that benefiting you?
Automation of tasks
Convenient AI powered flow design for calls
What do you like best about the product?
I really appreciate Kore.ai’s low-code/no-code environment, which makes designing complex flows simple and efficient. Its robust utterance and pattern recognition ensure accurate responses, while GenAI integration adds intelligence. Direct API connectivity for tasks like booking flights or purchases is so seamless that even a person blindfolded about technology could easily book flights if the Kore.ai bot is integrated with a website, making the platform versatile, powerful, and incredibly user-friendly.
What do you dislike about the product?
Kore.ai can feel overwhelming for beginners due to its many features and complex configurations. Large workflows may face latency, and version control options are limited. Documentation and support could be more comprehensive, and for smaller teams, the enterprise-level pricing may make adoption challenging compared to lighter, simpler alternatives.
What problems is the product solving and how is that benefiting you?
Kore.AI can solve may problems like for any booking system like for travel agency or flight booking agency, using kore.ai bot users can book flights or bus just by chatting with the bot. They simply give them the date and destination and ticket can be booked easily without complications.
Smooth and very clean
What do you like best about the product?
The design and the features which do not necessarily need someone to write code
What do you dislike about the product?
There are some bugs sometimes, in some fields after saving, it doesn’t save properly
What problems is the product solving and how is that benefiting you?
It is solving many use case problems for big companies, instead of searching for the information of the company, you can just talk to the bot and it will answer
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