Kore.ai
Kore.aiReviews from AWS customer
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Does the required job . Must have tool.
What do you like best about the product?
Automation at your fingertrips. get away with all your mundane ecosystem and bring agility in no time.
What do you dislike about the product?
Automation has its own downsides and not all companies are ready for this switch yet specially the one which focuses on human touch point.
What problems is the product solving and how is that benefiting you?
Being a BSP , Kore was an obvious choice to partner and help businesses automate their mundane task and help them enrich their customer experience.
Kore.ai BOT Training Experience
What do you like best about the product?
The instructor was really helpful in understanding the BOT implementation concepts using multiple examples.
Overall the kore.ai platform is quite user friendly and its quite easy to deploy a bot and publish it to production using kore.ai
Overall the kore.ai platform is quite user friendly and its quite easy to deploy a bot and publish it to production using kore.ai
What do you dislike about the product?
The kore.ai platform is sometimes unstable and causes glitches while saving any configurations.
What problems is the product solving and how is that benefiting you?
Kore.ai is upto speed with the market trends specifically on the conversational IVR and chatbot perspective.
Full-Stack Bot Builder
What do you like best about the product?
What I like best about Kore.ai is the way it gives full control for building smart bots. Everything is in one place. The platform makes it easy to test, plug LLMs, and connect to external data using RAG and usage search. No need to depend on multiple tools — everything is smooth and efficient.
What do you dislike about the product?
To be frank, the platform is quite strong overall, but one area that can be improved is the response latency when working with LLMs.
What problems is the product solving and how is that benefiting you?
Kore.ai solves key enterprise challenges like automating customer support, IT service desks, and complex workflows using conversational AI. For me, as a test engineer, it helps by providing a unified platform to build, test, and integrate bots with LLMs and external data sources easily. This reduces manual work, speeds up bot deployment, and improves accuracy in data retrieval with Agentic RAG—making my job efficient and reliable.
Powerful Platform for Building Smart Virtual Assistants
What do you like best about the product?
I like how Kore.ai makes it easy to build Virtual Assistants and train them using utterances with support from ML, Knowledge Graph, and Ranking for accurate intent detection
What do you dislike about the product?
Sometimes when we train Dialog Tasks, the updates don’t reflect immediately, which can slow down testing and validation
What problems is the product solving and how is that benefiting you?
Kore.ai helps automate responses for end users and supports company service executives by handling routine queries efficiently, reducing workload and improving response time
Empowering Conversational AI Platform for Scalable Automation
What do you like best about the product?
Kore.ai provides a powerful and highly customizable conversational AI platform that enables seamless automation across customer support, internal operations and digital channels
What do you dislike about the product?
While the platform is robust, the initial learning curve can be steep for newcomers. The UI, although feature-rich, sometimes feels overwhelming due to the number of configurations.
What problems is the product solving and how is that benefiting you?
Kore.AI is solving the challenge of delivering consistent, scalable, and intelligent, customer and employee experience through conversational AI, We were facing limitations with human-only support models and needed a solution that could automate repetitive quries, reduce response times, and operate 24/7 across multiple channel
Kore.ai is the best product to build the chat and voice bots
What do you like best about the product?
Kore.ai has the 4 products.
1. Automation AI
2. Contact center AI
3.Agent AI
4. Search AI
What I like most in kore.ai
1. There are 4 types of products to build the bots.
2. It is a low-code, no-code platform.
3. Based on the requirements, we have nodes to build.
4. Chat and voice bot building.
5. There are different roles while implementing the bots. Based on the roles, we can send it to others for testing.
6. Customer support is very good.
1. Automation AI
2. Contact center AI
3.Agent AI
4. Search AI
What I like most in kore.ai
1. There are 4 types of products to build the bots.
2. It is a low-code, no-code platform.
3. Based on the requirements, we have nodes to build.
4. Chat and voice bot building.
5. There are different roles while implementing the bots. Based on the roles, we can send it to others for testing.
6. Customer support is very good.
What do you dislike about the product?
1. Subscription cost.
2. Prior Knowledge required to build the product.
3. Based on one command, we can't build the bot.
2. Prior Knowledge required to build the product.
3. Based on one command, we can't build the bot.
What problems is the product solving and how is that benefiting you?
It is easy to build the bots and easy to integrate with my website.
amazing platform
What do you like best about the product?
Its low code no code platform and easy to understand. very easy to use the platform.
What do you dislike about the product?
Sometimes it will not be working properly .
What problems is the product solving and how is that benefiting you?
easy to built the chat bots and understanding is also easy.
it is very unique platform
What do you like best about the product?
low-code, no-code platform, and easy integrations
What do you dislike about the product?
The platform is not stable, and sometimes needs to improve its quality
What problems is the product solving and how is that benefiting you?
Search AI is not working properly i.e some of the fields continuously rendering.
Reseller Partner
What do you like best about the product?
Pre-Packaged Applications for Banking, Health, Retail, HR.
What do you dislike about the product?
Not very responsive , difficult to communicate with for quick turnaround
What problems is the product solving and how is that benefiting you?
Contact Center Solutions
Kore.ai is the best platform for AI powered Virtual assistants.
What do you like best about the product?
Enterprise integrations for multiple 3rd party platforms which makes work better.
What do you dislike about the product?
Due to frequent updates in kore.ai platform
What problems is the product solving and how is that benefiting you?
Self support, easy access for knowledge, helps to improve productivity.
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