Rocketlane
RocketlaneReviews from AWS customer
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Helps me manage customer projects easier
What do you like best about the product?
I love that it creates a professional customer portal (and polished!) that brings all data around my ongoing projects together. It's easy to use templates for projects and connects with popular tools like Slack, and HubSpot. Their friendly team is adding more integrations in a short amount of time.
What do you dislike about the product?
I am waiting for the launch of Rocketlane mobile app so that I can manage the projects on the go.
What problems is the product solving and how is that benefiting you?
I used to search various communication channels and emails to keep track of the current ongoing projects, now it's easier for me to stay informed on the ongoing projects and I can time my engagement with customers properly. This has significantly helped me improve communication and manage our company's resources much better.
Rocketlane: Making Our Work Easier and Better at UpperInc
What do you like best about the product?
At UpperInc, we love Rocketlane's user-friendly interface. It's straightforward and makes project management a breeze. The real-time project health feature is a lifesaver, helping us spot and fix issues promptly. It's our go-to tool for smoother, more efficient work processes.
What do you dislike about the product?
While Rocketlane offers great features, we sometimes find that the mobile version could be more intuitive. A few more customization options would also be a nice addition to tailor the platform exactly to our needs at UpperInc.
What problems is the product solving and how is that benefiting you?
Rocketlane has been instrumental at UpperInc in reducing project setup time thanks to its automation features. It also helps us preemptively address issues through its real-time project health monitor, ensuring smoother workflows and happier clients.
Rocketlane is easy use and a great tool for customers to have insight into deliverables
What do you like best about the product?
Tracking client deliverables and client access to the plan.
What do you dislike about the product?
Updating dates in plan can take time. Project plan can't be downloaded in Excel with gantt chart
What problems is the product solving and how is that benefiting you?
My gantt chart view was not availalbe for one of my projects. Rocketlane support help to resolve.
Great onboarding management software
What do you like best about the product?
The user interface and overall experience with the team
What do you dislike about the product?
Needs more features and integrations to other sass tools
What problems is the product solving and how is that benefiting you?
Onboarding management for our customers
Rocketlane...Great For Customer Onboardings
What do you like best about the product?
Rocketlane has upleveled our customer onboarding process. It has allowed us to create repeatable project templates, aggreate customer communications into one platform, maintain docs in one place, and much much more!
What do you dislike about the product?
Rocketlane is great and ready to use. Every once in a while I run into a weird UI quirck but given that it's a relatively new company/tool I am sure they'll continue to work out the bumps.
What problems is the product solving and how is that benefiting you?
Rocketlane is helping up streamline our customer onboarding process. Rocketlane has allowed us to create repeatable project templates which has been a huge time saving. I also like being able to assign dates and assign tasks to customers so that they know what they need to work on and can look at the project plan to see what is coming up.
Rocketlane is flexible and a powerful tool to manage your onboarding and projects
What do you like best about the product?
The ability to build different views and customize the display fields as per individual team member requirements
What do you dislike about the product?
There is a certain level of limitations when it comes to project fields
What problems is the product solving and how is that benefiting you?
Rocketlane solves the problem of propagating a certain set of tasks automatically to all the projects, the different views it offers are also useful for different hierarchies within the team
Essential Tool for Project
What do you like best about the product?
Rocketlane's distinct range of capabilities allows us to effortlessly commence new projects, while its informative reports offer both our workforce and essential stakeholders a great visibility.
What do you dislike about the product?
It is important to note that the platform does not include native billing and invoicing functionalities. Additionally, it should be mentioned that the task views on the platform are limited in their scope.
What problems is the product solving and how is that benefiting you?
Rocketlane is solving the challenge of efficient project initiation and improved visibility. Its features enable seamless project launches and informative reports, enhancing collaboration and decision-making for better project outcomes.
Great organization and accoutability
What do you like best about the product?
Organization of tasks. I like that we can break down what tasks need to happen in order to compelte a project.
What do you dislike about the product?
Some customers lean towards email. going back and forth has been tough for me. copying actions from one place to another. or just copying notes.
What problems is the product solving and how is that benefiting you?
Organizing the project with a customer and defining the steps that need to happen in order to have a succussfull implementations.I like being able to communitate with the customer.
Time sheets- What a saviour
What do you like best about the product?
As a manager, timesheets gives me an excellent perpespective about where my IM's spend their time.
What do you dislike about the product?
Would be good to have more integrations.
What problems is the product solving and how is that benefiting you?
The current integrations saves a ton of time and energy. The two way sync is just WOW!
Rocketlane makes it easy to collaborate with customers and project manage
What do you like best about the product?
I like the ability to tag and chat with customers on particular tasks. This allows me to provide clarity and saves me time in # of meetings. I also like utilzing the Rocketlane as a Gantt type view to flag potential risks or dependencies that a customer has not completed.
What do you dislike about the product?
I think the reporting functionality in Rocketlane is limited. While my main role is as a user, as I have been working to increase our internal implementation templates and tracking time on items and phases, I feel limited in my reporting capabilities.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us implement our customers. For customers that utilize our standard implementation and products, Rocketlane helps us direct our admins to our documentation and understand the lift required to launch.
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