Rocketlane
RocketlaneReviews from AWS customer
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Ease of work and time management
What do you like best about the product?
Very interactive and made life very easy. Cut the time of project planning and make effective planning of tasks. Very easy to use.
What do you dislike about the product?
Everything is well organised and nothing i dislike till now.
What problems is the product solving and how is that benefiting you?
Rocketlane provides transparency between client and all the users who all are on the project. It makes a seamless experience from starting till the end.
100% Satisfied and we will never look back!
What do you like best about the product?
Very intuitive and easy to use! RL has very logical features; the system has everything we need to onboard clients, project management, to-do's, and so much more.
What do you dislike about the product?
I have yet to find something that we dislike.
What problems is the product solving and how is that benefiting you?
RL has solved our issues with one source for all our data and onboarding processes. We have minimized our CRM use and other 3rd party solutions we now use inside RL. We have also reduced other expenses to help this system pay for itself. Their onboarding was also world-class.
Amazing Onboarding and Support
What do you like best about the product?
We were not sure what onboarding service to go with, but once we saw what Rocketlane had to offer we were excited to see how this could help improve our customer onboarding process. The flow of implementation has been great. We have been met with understanding and patience.
What do you dislike about the product?
Currently I haven't seen anything I unlike about Rocketlane. We are new to the platform and so far we are pleasantly surprise with the ease of use and friendly support we have been met with.
What problems is the product solving and how is that benefiting you?
Rocketlane is solving the clunkiness of our onboarding process. We will no longer have to chance our customers to get the information we need for the onboarding.
Rocketlane is making life easy in terms of maintaining the documentation.
What do you like best about the product?
Rocketlane is helpful for maintaining the documents related to our projects.
What do you dislike about the product?
changes are not reflecting in overview of the projects automatically.
What problems is the product solving and how is that benefiting you?
Well maintenance of the record of my project. visibility to both me and my customer
One of the best project managements tools in the market
What do you like best about the product?
Everything of project management & PSA under one single roof.
Everything can be templatised in Rocketlane and can be used to broadcast team updates, project updates, etc.
The new automation module really works well.
Everything can be templatised in Rocketlane and can be used to broadcast team updates, project updates, etc.
The new automation module really works well.
What do you dislike about the product?
Some of the features such as the customer portal and scheduling reports which we currently have in our reporting module are things which need to be developed within Rocketlane.
What problems is the product solving and how is that benefiting you?
Rocketlane is brilliantly helping us with being a CS tool as well as a project management tool, thereby, helping us in using one single tool instead of two.
The Kan-ban project view and project fields feature help us a lot in customizing our solution for project management as well as task management.
The Kan-ban project view and project fields feature help us a lot in customizing our solution for project management as well as task management.
An easy way to fill your timesheets and record your projects
What do you like best about the product?
Ease of creating projects, filling timesheets instantly
What do you dislike about the product?
The link between calendar and timesheets don't happen correctly all the time.
What problems is the product solving and how is that benefiting you?
I believe that Rocketlane solves the issue of project management, where we get to manage all our projects in one place and track progress simultaneously. The fact that we could pick the project we're working on, select the individual tasks, and set the individual hours spent on each of them, makes the timesheet filling process really easy.
One-stop solution
What do you like best about the product?
RocketLane is a one-stop solution for all things project management and coordination. The tool is user friendly and intuitive and makes day-to-day tasks seamless.
What do you dislike about the product?
There isn't much to be unhappy about. Outstanding product, onboarding, and support teams.
What problems is the product solving and how is that benefiting you?
We're able to seamlessly manage projects and onboarding requirements. We're able to streamline our projects with the help of RocketLane, which drives up our efficiency.
Rocketlane has made my job SO much easier! AND my clients are HAPPIER
What do you like best about the product?
I like the ease of use, very simple to understand and easy to use. I like how it keeps me and my team so organized.
What do you dislike about the product?
There isn't really anything, honestly. I can't think of one.
What problems is the product solving and how is that benefiting you?
Organiation! With Rocketlane, it makes my job so much easier whilst keeping my clients on track of the onboarding and what they need to get done.
Premium Experience for Customers and Organized Onboarding
What do you like best about the product?
Communication, Project updates, Premium Onboarding Experience, and Auto Follow-ups. With the help of Rocketlane, we structure all our Onboarding into categories like Follow up, Not Responding, In Progress, and Completed. This list will give us a head start on customers who are not active to communicate better. Compared to competitors Rocketlane has been our choice in terms of affordability and extraordinary support. The customer support team is well-versed in the Automation of tasks and they helped us connect Rocketlane with our CRM.
What do you dislike about the product?
As of now, everything makes perfect sense to us and it's been going great. No Dislikes.
What problems is the product solving and how is that benefiting you?
Managing our client Onboarding on an Excel sheet was tedious. When one of our team members goes on vacation it was difficult for us to understand the status of the Onboarding. Rocketlane solves problems in communication, giving an amazing experience to the customer. Single source of truth for B2B customer Onboarding. Rocketlane also helps you with creating documents for Minutes of meetings, uploading documents, Send Updates, Send Customer Satisfaction survey and lots more.
Very informative and helpful
What do you like best about the product?
The tool is very simple and easy to use. The support was very helpful.
What do you dislike about the product?
Needs more features like showing photos, files, in creating forms
What problems is the product solving and how is that benefiting you?
Rocketlane helps us in organizing the tasks in managing our projects. It also helps our clients to keep track of their onboarding process.
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