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So far great experience with Support
What do you like best about the product?
The feedback provided is connected to the service received while implementing the software. The response time on chat is very quick, helpful and professional. Everyone I have talked to so far has been very courteous and expeditious. We did a zoom this morning to look at the issue I was experiencing. So far, the system is pretty intuitive and easy to utilize.
What do you dislike about the product?
So far, there is nothing I dislike. I haven't utilized the product long enough.
What problems is the product solving and how is that benefiting you?
We needed a solid Project Management software that would have all the information we need under one roof for our implementations.
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A single work place to completely add your daily work day record in the most efficient and easy way.
What do you like best about the product?
Timesheet filling is the best part here, it helps the executive and manager track every single second spent on each task. Easily we can create tasks for each project as per our needs and we can also select that task type like a public task that can be visible to everyone or a hidden one that can help us to track our progress internally.
What do you dislike about the product?
It lags when you move between tasks in the project section under any project. Sometimes finding your name under your organization project will be difficult because of lots of users/ e+employee in the organization. For this, we can have the search option to find yourself.
What problems is the product solving and how is that benefiting you?
It's solving the daily briefing problem to the manager, through Rocketlane manager can come and check my daily work, briefing and progress in a single area. By rocketlane my clients can also see the task and project progress under the project that is shared with them.
All in One Place - No need to go anywhere else
What do you like best about the product?
The dynamic use of Rocketlane Application such as manage the different projects, setup the stages of it, adding tasks to it and then also recording the working hours spent on various tasks in a timesheet to track productivity. Another feature is to invite people on the project by providing limited access to them just for tracking the project implementation stages where they cannot see any private tasks that one has crated for their purpose.
What do you dislike about the product?
Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
What problems is the product solving and how is that benefiting you?
Rocketlane is solving the problem of managing all the projects at one place with showing the dynamic information as well such as the project plan, total time invested, owner of the project, task close/open statuses and more. This all saves lot of time.
Helping us in onboarding our customers by setting expectations through milestones
What do you like best about the product?
1. Integration of rocketlane and CRM took a very less amount of time
2. Developers and CSM were helpful at every step and understood the requirement
2. Developers and CSM were helpful at every step and understood the requirement
What do you dislike about the product?
1. In-app product guide which could lead to the KB of that functionalities.
What problems is the product solving and how is that benefiting you?
Helping us in onboarding our customers by setting expectations through milestones and solving for clear communication between us and our client
Best tool for project management!
What do you like best about the product?
Rocketlane acts as the best reminder and follow-up tool for all projects by segregating each project into tasks/milestones. Starting from the customer onboarding to managing follow-ups, Rocketlane has been a great help!
What do you dislike about the product?
Initially wasn't too user friendly but post the onboarding calls with their team, it's taken a turn for the better.
What problems is the product solving and how is that benefiting you?
Had to manually feed in reminders and checklists for customer onboarding. Very time-consuming! Looping in new members to a project becomes easier as well since they're able to pick up right where it is required.
Useful tool for project management
What do you like best about the product?
Ease of use of Rocketlane is the best thing
What do you dislike about the product?
There is none as of now. Rocketlane looks quite useful
What problems is the product solving and how is that benefiting you?
Project management
techforward clients love it
What do you like best about the product?
The visual aspect of where we are and where we're going on a project. It helps clients stay accountable to their share of the work needed to complete a project. It's also so motivating to see the email updates roll in about the status updates on parts of the project.
What do you dislike about the product?
The email updates could contain more information (again, the visual component of the software is amazing and I wish this was carried through on the email updates).
What problems is the product solving and how is that benefiting you?
It's a general problem that clients forget to hold up their end of the workload. We can only do so much without the documents, numbers, and input from them. Clients are more responsive thanks to the visual aspect of Rocketlane which ties together the implications of missing a deadline with the final timeline of the project.
All-in-one tool for Project management
What do you like best about the product?
- UI of the application
- Repository space & how chats are conveniently enabled over each space
- Brings transparency across all stakeholders including client
- Repository space & how chats are conveniently enabled over each space
- Brings transparency across all stakeholders including client
What do you dislike about the product?
- Drag and drop way of tasks in the project board is missing
- Can't copy & paste tasks in same phase, you can either move or create a new one
- Can't copy & paste tasks in same phase, you can either move or create a new one
What problems is the product solving and how is that benefiting you?
- One of the most convenient tool for end-to-end Project Management. So, as a PM I don't need to depend on other application or tool for any usage concerning my project.
It acts as a single source of truth for all
It acts as a single source of truth for all
Great product, Great experience!
What do you like best about the product?
Extremely user-friendly, great features provided the tool. Extremely interactive and one stop for Project managers.
What do you dislike about the product?
Nothing as of now. It has some very cool features!
What problems is the product solving and how is that benefiting you?
The complete Project Management effort is now highly structured and accessible. Handling such a vast number of tasks & projects was never this easy.
Rocketlane has revolutionised the way I manage projects. Its simple and easy to use.
What do you like best about the product?
I like the chat and tagging function so I can communicate easier with my clients about what needs to happen and when.
What do you dislike about the product?
I do not dislike anything about Rocketlane
What problems is the product solving and how is that benefiting you?
It gives me greater visibility on my projects at a glance.
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