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One place to track all my projects with timeline and status.
What do you like best about the product?
Extensive dashboard showing insight.....
What do you dislike about the product?
There isn't anything as such............
What problems is the product solving and how is that benefiting you?
Effective project tracking with collaboration along with saving time and effort.
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Repeatable, Trackable Onboarding
What do you like best about the product?
The UI is great, very intuitive. It's also great to onboard into the product you will use for onboarding. Seeing use cases and roolout before even setting up your own instance is a nice value.
What do you dislike about the product?
No mobile functionality is disappointing (our customers tend to live on mobile and/or email, we use the email functions). Native hubspot integration would be nice
What problems is the product solving and how is that benefiting you?
Our onbaording process was very manual and non-visible. Makes it easy to set expectations within our own product
Rocketlane is easy to digest as a management tool and start working on
What do you like best about the product?
Rocketlane has great Usability of all the options
What do you dislike about the product?
I think a few cosmetics like cloning a task multi- select on tasks are missing and can really be helpfull
What problems is the product solving and how is that benefiting you?
We are managing short to long term projects with multiple teams collaborating to provide quality delivery.
Revenue Operations Manager
What do you like best about the product?
Quick and easy implementation.
Great set of product features for both internal and external stakeholders.
Helpful and friendly Sales & Implementation managers
Great set of product features for both internal and external stakeholders.
Helpful and friendly Sales & Implementation managers
What do you dislike about the product?
Would love to see all of our projects in a Ghant chart view, hopefully, this will change in an upcoming product release
But nothing major comes to mind.
But nothing major comes to mind.
What problems is the product solving and how is that benefiting you?
Streaming our onboarding process. Hoping to decrease our time to launch and time to value for our customers through the use of RocketLane. We also wanted to have asynchronous communication
Amazing team and agile product
What do you like best about the product?
They were always ready to help us even if it wasn't related to their product. The product fits our use cases almost perfectly.
What do you dislike about the product?
I dont think there was something that i disliked cause if there were any problems they got to them quickly and fixed them.
What problems is the product solving and how is that benefiting you?
All communication is through their product and structured very well which helps us finish onboarding faster.
Aspirational CRM and PM platform
What do you like best about the product?
combination of Customer Onboarding Project set up and feature of project management like phases , tasks , timeline view enabled to help clear visibility of the project progress
What do you dislike about the product?
Unavailability of program or portfolio view, flexibility to export concise project details and timelines. Can be finetuned to map for advanced Project handling
What problems is the product solving and how is that benefiting you?
Customer Onboarding and time management for each project. Overall pipeline view of POC`s , and onboarding. Visibility of Project status and overall Project Health
Recommendations to others considering the product:
Good tool for Onboarding or even managing Projects. Provides both a waterfall view and a Kanban view of deliverables with timeline mapping. The time management helps to manage billable hrs for each customer project. Very simple and easy to integrate with JIRA and Salesforce. Navigation is made easy and the Overview page helps largely to know the overall Project Health at a glance
Great tool for onboarding and project management!
What do you like best about the product?
Rocketlane takes care of everything that is involved in project implementation and helps you collaborate with your client. The aspects right from setting up phases, creating tasks, sub-tasks, assigning owners etc. to giving an entire 360 degree analytical view of the ongoing projects are quintessential for any org that has a complex implementation process with dependencies on the client's teams. This helps with timely project delivery with stakeholders having a clear picture on the entire implementation process.
What do you dislike about the product?
Nothing as of now but would love if they could release something that can handle the post-implementation customer lifecycle.
What problems is the product solving and how is that benefiting you?
We are managing and tracking all our onboardings/implementations on Rocketlane. This has made our onboarding streamlined and structured. Also, it gives macro-level monitoring to the stakeholders of the projects for both our team and the client's team
Implementation takes two to tango
What do you like best about the product?
Rocketlane allows you to share implementation progress with customers to ensure transparent, accountable, and effective processes are in place, and the partnership is set up for success. The team is also amazing and quick to respond and add desired features.
What do you dislike about the product?
Nothing really. Everything was as communicated. I would say that the email features that are being developed would be helpful, and I look forward to that. This is a slick platform.
What problems is the product solving and how is that benefiting you?
How to share our implementation work with our customers, stop looking for files in the email thread, sharing tasks and their progress, chat internally and externally.
Great value and amazing functionality
What do you like best about the product?
Love the rich functionality of the platform. Given how early in the stage they are, I can only imagine what's coming next.
I use it with HubSpot, where I zap my deal stages to creating new "projects" in Rocketlane. Pretty simple setup, and does what my customer success needs it to do.
I love the magic link functionality, where my customers can login without a need to remember their login/password, which makes it super easy to manage.
I use it with HubSpot, where I zap my deal stages to creating new "projects" in Rocketlane. Pretty simple setup, and does what my customer success needs it to do.
I love the magic link functionality, where my customers can login without a need to remember their login/password, which makes it super easy to manage.
What do you dislike about the product?
The only thing that I don't like is the lack of native HubSpot integration. But that's a matter of time until they enable it.
Besides that, there's nothing in the product that I would strongly dislike.
Besides that, there's nothing in the product that I would strongly dislike.
What problems is the product solving and how is that benefiting you?
Problems solving - customer onboarding plan. Systemized, centralized, executable, and traceable.
Benefits - I know where each one of my new customers are on their onboarding journey.
Benefits - I know where each one of my new customers are on their onboarding journey.
Recommendations to others considering the product:
This is by far the best value you get when it comes to customer onboarding tools
Rocketlane helps us grow!
What do you like best about the product?
Its Easy to use, clean look, and very intuitive
What do you dislike about the product?
I dont have any dislikes at this time, its what we need!
What problems is the product solving and how is that benefiting you?
Staying organized, onboarding more clients with ease.
Recommendations to others considering the product:
It will make your business look more professional as you interact with clients. Understand that Rocketlane built a great software despite how young they are as a company.
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