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ManageEngine ADManager Plus Professional Edition (1 Domain 5 HelpDesk)

ZOHO Corporation | 7203

Windows, Windows Server 2022 Base 2022.01.01 - 64-bit Amazon Machine Image (AMI)

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External reviews

71 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hiren P.

Excellent Reporting Tool

  • September 12, 2023
  • Review verified by G2

What do you like best about the product?
It is capturing all the information of AD including Bitlocker keys which is enabled through M365(intune). rest of reporting features are very good
What do you dislike about the product?
Nothing to be disliked as ADManager plus is having all require features
What problems is the product solving and how is that benefiting you?
User onboarding/off boarding functionalities and its automation is excellent which is helping us to minimize manual intervention of multiple layer


    Alan S.

Intuitive Time Saver

  • July 28, 2023
  • Review provided by G2

What do you like best about the product?
It has a familiar UI very easy to use out of the box, so to speak. My techs of any level can gain mastery of it in a short period of time. Highly welcomed as it reduces repetitive tasks enabling us to set attributes by groups quickly. It's also superb in segregating rights to varied teams of varied permission levels for them to manage their teams rights with ease. The UI enables our support staff to quickly resolve AD related tasks on a daily basis. Very pleased.
What do you dislike about the product?
I don't have any particular dislikes but if anything I would say make the full blown version of licensing less costly.
What problems is the product solving and how is that benefiting you?
Management of over 1000 employees by groups instead of by individuals, and very efficient in terms of the amount of time we've saved in using such a well designed tool.


    Financial Services

The tool that every Active Directory admin needs

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
the interface is extremely intuitive and easy to use. the reporting is great, it already has most of the reports that you need, and if not it's very easy to create one.
What do you dislike about the product?
i really haven't found anything lacking with this tool.
What problems is the product solving and how is that benefiting you?
it makes my job much quicker and easier.


    Tony A.

Best IT administration tool

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
The upsides are less wasted time connecting to the local domain controller and using the users and computers app to reset user passwords.
What do you dislike about the product?
I dont have any dislikes about ADManager but if there was something I would say that a nicer UI could be better.
What problems is the product solving and how is that benefiting you?
AD Manager is solving quick password resets and user onboarding and offboarding.


    Carson F.

Making AD identity easier and more secure

  • July 26, 2023
  • Review verified by G2

What do you like best about the product?
This software provides automation and customizations that can help you streamline your onboarding process, especially for a small team like the one I have in my organization. You can also use the software to generate in-depth reports to help you identify security risks and compliance issues. With frequent updates and feature enhancements, you can ensure the software will keep up with your changing needs.
What do you dislike about the product?
Besides the occasional updates that might break some functionality of the application, there isnt much to dislike about the application. I would like to see more sleek UI design but that just a preference.
What problems is the product solving and how is that benefiting you?
The automation is what is helping is keep our help desk tickets down and reducing the workload and allowing us to focus on other task. The integration between all the applications we use from MangeEngine is a big plus as well


    Anonymous

Great Application for IT Departments

  • July 25, 2023
  • Review verified by G2

What do you like best about the product?
So many easy to get to components to manage our AD environment and add users in Exchange.
What do you dislike about the product?
I wish there was a better way of being able to manage user's permissions on files and folders.
What problems is the product solving and how is that benefiting you?
It allows our tech support personnel access to make changes while not giving them administrative privileges.


    Raymund M.

Excellent tool for AD management solution

  • July 25, 2023
  • Review verified by G2

What do you like best about the product?
ManageEngine ADManager Plus has been a game-changer for our organization's Active Directory management. As an security administrator, we appreciate its straightforward interface and powerful feature set that simplifies managing user accounts, groups, and organizational units.

One of the best features is its simple web-based dashboard, which allows us to perform various AD tasks effortlessly. Creating, modifying, or deleting user accounts and groups is a breeze, and the bulk import/export option saves us valuable time during onboarding and offboarding processes.

We are impress with the capabilities of this tools.

Thank you.
What do you dislike about the product?
Certain updates have led to compatibility issues in our Active Directory environment, necessitating us to contact customer support for assistance. However, the resolution process may take some time to address the problem effectively.
What problems is the product solving and how is that benefiting you?
Allows us to perform various AD tasks effortlessly. Creating, modifying, or deleting user accounts and groups is a breeze, and the bulk import/export option saves us valuable time during onboarding and offboarding processes.


    Ali G.

ADManager Plus has made our workflow process easier and consistent

  • July 24, 2023
  • Review verified by G2

What do you like best about the product?
ADManager Plus has a great user interface and dashboard. We have created custom templates for various account purposes such as an Employee, Service Account, and External Vendor, all with their different requirements in order to create AD accounts correctly and consistently with custom rules. based on Office sites or other requirements. The workflow process is extremely handy for us when we are disabling a former employee account, ensuring account de-provisioning is done correctly. ADManager automation capabilities has considerably reduced the ServiceDesk's time on repetitive tasks. We are looking forward on implementing the UKG integration in the next few months to improve our process with HR on Onboarding and deprovisioning users. The integration with ManageEngine ServiceDesk Plus is a great benefit for us as well. Their continuous improvement, integration with Azure AD, and the ability to use an Azure SQL Managed Instance instead now even of a local Postgres Database shows their dedication in constantly improving on the product. The reporting capabilities are useful and beneficial for us on multiple occasions.
What do you dislike about the product?
There isn't anything that I dislike about the product.
What problems is the product solving and how is that benefiting you?
Consistent account creation and deprovisioning. Integration with ServiceDesk Plus Asset module to disable AD Computers. Workflow Management, reporting, time saving.


    Luis M.

Exelente Herramienta

  • July 24, 2023
  • Review verified by G2

What do you like best about the product?
El nivel de seguriad que tienen al moento de realizar el Login teneindo el captcha y el MFA da una seguriad muy buena, ademas la personalizacion de las plantillas para la creacion de usuario por medio de su Workflow es muy buena y facilita el trabajo haceiendo que las credenciales de las cuantas creadas.
What do you dislike about the product?
LA reporteria debe de mejorar un poco para poder tener mejores opciones de filtrado ya que actulmente es muy limitada y no se pueden hacer reportes avanzados para temas de auditoria.
What problems is the product solving and how is that benefiting you?
que se cumpla con la nomenclatura de usuarios definida para usuarios, grupos y correos electronicos, se automatizo el proceso de creacion de usuarios de servicio lo que hace mas fluido el trabajo de otras areas de la empresa.


    Felipe M.

ADManager Plus has been a great help in managing AD

  • July 24, 2023
  • Review verified by G2

What do you like best about the product?
ADManager Plus has helped us a lot in managing our AD on premises and also Azure AD. from its centralized console we perform tasks that we previously had to perform using several different tools. NTFS permissions reports have been key to regulatory and compliance issues
What do you dislike about the product?
So far we have not had any major problems. since its implementation everything has run smoothly
What problems is the product solving and how is that benefiting you?
Scheduled reports from AD and MFA authentication monitoring issues have saved us a lot of time. the permissions module on file servers allows us to have better control over access to information