Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Fantastic tool to manage all my user communications
What do you like best about the product?
Clevertap helps in managing all user communications and notifications from one source.
We have already integrated clevertap with our CDC, to make sure that all user actions (which need to emailed/PN'ed/SMS'ed against) are being ingested into the clevertap system.
We have already integrated clevertap with our CDC, to make sure that all user actions (which need to emailed/PN'ed/SMS'ed against) are being ingested into the clevertap system.
What do you dislike about the product?
Due to the wide range of features and options that clevertap provides, there is a learning curve involved for all users who start to use clevertap. This is slightly annoying, but overall is a definite value addition.
What problems is the product solving and how is that benefiting you?
We manage all user communications with clevertap, and it has proven to be a one-stop solution for all my user communications.
- Leave a Comment |
- Mark review as helpful
Customer engagement platform that gets the job done!
What do you like best about the product?
The easiness of use, the essential features such as Funnel analysis, Cohort analysis, finding segments, and ad-hoc campaigns. On top of it, it's also relatively easy to integrate with our internal software.
The new UI upgrade on the campaign creation really helps me to plan and create multiple campaigns in a more seamless way than before, thus saving my time significantly.
The new UI upgrade on the campaign creation really helps me to plan and create multiple campaigns in a more seamless way than before, thus saving my time significantly.
What do you dislike about the product?
Being unable to export user-level data after engagement, Product Experience feature is still unreliable as well with its user qualification which I would like to see the improvements from
What problems is the product solving and how is that benefiting you?
Activation and Retention problems, creating automatic treatments to hit certain segments of our users which lead us to become more productive while more efficient with our time
Best Analytics Tool
What do you like best about the product?
this is an amazing product that brings analytics with marketing capabilities
What do you dislike about the product?
Only thing i don't like about CT is the support provided by them, it can be more efficient
What problems is the product solving and how is that benefiting you?
we are using it to improve our product, build engagement journeys in the app
Not very useful tool. Slow and expensive
What do you like best about the product?
The ease of creating funnels and segmentation is what I like about CleverTap. On a daily basis, we use segmentation to send out notifications to our users. This is a nifty feature.
We like the feature that clevertap can provide push amplification to the notifications which means it will retry sending a notification multiple times if it fails to render on the user's app in the frst attempt.
We like the feature that clevertap can provide push amplification to the notifications which means it will retry sending a notification multiple times if it fails to render on the user's app in the frst attempt.
What do you dislike about the product?
The tool is very slow. Some internal Clevertap events can sometimes only be used under specific charts like Push impressions event is only available in Events chart and not in trends chart. It is IMPOSSIBLE to edit a saved chart or review if the chart was created correctly. The only way to save a chart is to create a dashboard and you cannot edit it at all except for the date range. This is a basic need and every tool should have it. Amplitude does a fantastic job at this and clevertap should take a few pointers from their playbook.
What problems is the product solving and how is that benefiting you?
We use Clevertap mainly for notifications. These are used to drive our DAUs as well as in helping users understand the app. We also use it to make users do specific actions in the app to drive awareness and educate them.
The sun spread funnels chart gives us a quick
We also use Clevertap for tracking daily login funnels and creating funnels of activity via notifications.
The sun spread funnels chart gives us a quick
We also use Clevertap for tracking daily login funnels and creating funnels of activity via notifications.
Recommendations to others considering the product:
This is a very slow tool. Please review all options before considering as it is quite expensive. Not recommended for a sandhill startup.
Analytics on the go!
What do you like best about the product?
The best thing about CleverTap is that it is very easy to use and understand, the campaigns, segments, analytics all come in very handy while testing the piece of software.
What do you dislike about the product?
One thing which I dislike the most about CleverTap is that sometimes the user profile takes ages to be formed. You have to re-register multiple times to make your profile reflect on the platform.
What problems is the product solving and how is that benefiting you?
Analytics and Push campaigns are a few of the major use cases we are solving using CleverTap. The benefits are that you can test out a single notification on a single device before actually setting up a campaign.
Solution to our basic Startup issue
What do you like best about the product?
Automated smart campaigns help us to improve customer retention.
What do you dislike about the product?
No downsides. Interface could be a bit more userfriendly
What problems is the product solving and how is that benefiting you?
Customer Retention & Churn Rate
The best engagement tool to have
What do you like best about the product?
Easy to set up the campaigns and journey for your app. You can manage your In-app notification, Email, SMS, and push notification all in one single platform.
Also, the analytics part is easy to use and read.
Also, the analytics part is easy to use and read.
What do you dislike about the product?
The liquid tags may not work at times which could be quite disappointing. Also, the campaign wise data is only available via email and not readily available on the dashboard.
What problems is the product solving and how is that benefiting you?
Retention of app users along with other communications to users via different channels like email, SMS, etc.
Recommendations to others considering the product:
It's the best tool to use if you are considering retention of app users, easy to set up and manage.
Clevertap is seamless and trustworthy when it comes to campaign automation
What do you like best about the product?
The analysis part and how deep one can get with the data provided. Also RFM module and clever campaign.
What do you dislike about the product?
Nothing, in particular, to dislike about clevertap
What problems is the product solving and how is that benefiting you?
Campaigns for Customer engagement and performance analysis
Probably the best (if not one of the best) customer engagement marketing platform in the market
What do you like best about the product?
The amount of channels that you can use to reach your customers with marketing campaigns is truly amazing! There's definitely a channel for every business out there and I like how you can create segments in clevertap and export them directly into Facebook/google ads as remarketing audiences. They have pretty nice analytics which you can use to complement your existing analytics platform such as Google Analytics and you can easily create dashboards according to your business needs. I also like the journeys feature which allows us to create multistep journeys to reach out customer in different stages. Lastly, their customer support is really good and it seems like help is always nearby, thanks guys!
What do you dislike about the product?
You'll love this platform if your business revolves heavily around your mobile app to generate leads for your business. However, if you're planning to use CleverTap for web integration, please note that there are no landing page builders and no native forms that you can implement on your website. As there is no direct integration with forms, manual workarounds need to be done to capture and send form data and update your user profiles in CleverTap database. Email functionality can be improved, e.g. give user rights to bulk import HTML templates, save and overwrite existing templates etc.
What problems is the product solving and how is that benefiting you?
CleverTap is helping us identify customers and their journeys as a single profile instead of seeing them as multiple different sessions and cookies. This helps us create better data-driven campaigns and reach out to our customers at the right place and the right time.
Hidden Bills, Very poor support, they are big company don’t care startups.
What do you like best about the product?
Clean UI, Lot of commitments, Fancy reports which you have to pay extra addons
What do you dislike about the product?
1. Hidden fees, I was subscribed to a startup plan which they promise for free for a year but just because I was not part of their investor circle they gave me 7000 Rs.
2. It took us 1 month to figure out how to set up proper events and get meaningful reports, there is no support, all the replies to tickets after 12 hours.
3. We reported this is taking spam traffic, they claimed it’s working well and billed us 32,000 which is 5X of my subscription.
2. It took us 1 month to figure out how to set up proper events and get meaningful reports, there is no support, all the replies to tickets after 12 hours.
3. We reported this is taking spam traffic, they claimed it’s working well and billed us 32,000 which is 5X of my subscription.
What problems is the product solving and how is that benefiting you?
I was looking full-stack marketing solution that could work end to end with my product.
showing 301 - 310