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A dependable marketing automation platform
What do you like best about the product?
I have been using the CleverTap platform for over three years to manage push notifications, journey notifications, in-app notifications, interstitials, and marketing emails across two accounts. My experience has been excellent so far.
The platform’s user interface is intuitive, and setting up campaigns or journeys is straightforward, even for complex workflows. What sets CleverTap apart is their customer support. Every query I’ve raised has been resolved promptly and effectively. I also appreciate their well-organized query management system, where issues can be prioritized as urgent, medium, or low. This ensures that critical issues are addressed immediately, which is a big plus for fast-paced marketing environments.
One feature that I have been recently trying my hands on is “Scribe", their integrated tool for notification content creation, which has been incredibly helpful in understanding and tweaking content based on emotions it is likely to invoke in the readers. It makes strategizing content more efficient.
Overall, CleverTap is a reliable and versatile platform that combines robust features with excellent customer support. I highly recommend it to anyone seeking a dependable marketing automation platform.
The platform’s user interface is intuitive, and setting up campaigns or journeys is straightforward, even for complex workflows. What sets CleverTap apart is their customer support. Every query I’ve raised has been resolved promptly and effectively. I also appreciate their well-organized query management system, where issues can be prioritized as urgent, medium, or low. This ensures that critical issues are addressed immediately, which is a big plus for fast-paced marketing environments.
One feature that I have been recently trying my hands on is “Scribe", their integrated tool for notification content creation, which has been incredibly helpful in understanding and tweaking content based on emotions it is likely to invoke in the readers. It makes strategizing content more efficient.
Overall, CleverTap is a reliable and versatile platform that combines robust features with excellent customer support. I highly recommend it to anyone seeking a dependable marketing automation platform.
What do you dislike about the product?
In setting up journey notifications, there are no filter on specific "actions" within the event properties under the "user does not do" section in the Entry Inaction condition. I raised this with the Clevertap product team and they have assured that this additional feature is already under development and should be available some time soon.
What problems is the product solving and how is that benefiting you?
Helps me manage push notifications, journey notifications, in-app notifications, interstitials, and marketing emails across two accounts
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Best customer engagement platform available across domains
What do you like best about the product?
Clevertap has been one of the best platform for customer retention. Its easy integration inside app makes it most convenient.
Mostly we have came across only 20-30% if its entire capabilities and truly impressed by it.
Push notifications, emails, inapp messages can be easily triggered without adding much efforts in the code. Based on all the notification it sends, the data which we receive and the anaylysis which they provide is truly incredible.
Event the documentation which they have provided is clear and upto the point.
Mostly we have came across only 20-30% if its entire capabilities and truly impressed by it.
Push notifications, emails, inapp messages can be easily triggered without adding much efforts in the code. Based on all the notification it sends, the data which we receive and the anaylysis which they provide is truly incredible.
Event the documentation which they have provided is clear and upto the point.
What do you dislike about the product?
There are no such difficulties we have faced using clevertap as a SDK in our app.
What problems is the product solving and how is that benefiting you?
Handling push notifications easily without doing any hustle makes the platform truly amazing. Otherwise handling services and broadcast receivers can be a bit tedious and even all the performance optimizations have been already handled by the platform which makes our task easier.
Clevertap Review
What do you like best about the product?
It is very userfriendly and all provides timely customer support.
What do you dislike about the product?
A few other things can be added in the product which are not there right now
What problems is the product solving and how is that benefiting you?
It helps in proper prersonalization and timely communications
Powerful tool for business with complex user engagement needs & multi-channel promotional campaigns
What do you like best about the product?
Campaign Management is very easy.
It offers funnel tracking and user segmentation to improve user behavior.
It offers funnel tracking and user segmentation to improve user behavior.
What do you dislike about the product?
The only concern is the cost which will be more concerning for small organisations or startups
What problems is the product solving and how is that benefiting you?
It helps improve app engagement by understanding user behavior
SDK for push notifications, creating user profile
What do you like best about the product?
CleverTap is the most powerful SDK that sends personalised push notifications to the users as per their most interactions which is more impactful in increasing customer engagement. Support team is also very helpful. Also a very easy to learn fopr new joiners.
What do you dislike about the product?
Nothing major issues as of now but data representation is not quite presentable, could be more easy to visualise.
What problems is the product solving and how is that benefiting you?
In our recharge feature, if user is in between recharge and quits the jounrney, clevertap triggers a push notification if user doesn't complete recharge within 30mins. This has helped us to complete recharge jounrneys which was abandoned by user.
Push notification based on user actions
What do you like best about the product?
I liked the feature to send messages immediately depending on specific actions performed by users also its simple interface makes it more easy to integrate sdk in app
What do you dislike about the product?
Nothing to not like but sometime the profile building take more time
What problems is the product solving and how is that benefiting you?
Managing the push notificaiton and also if the user leave something in the cart and is about to drop off it many platrorm are unable to tackle but clevertap helped to trigger and send the notificaiton about the same
A Masterpiece of Customer Engagement
What do you like best about the product?
CleverTap is more than just a tool; it's a masterpiece of customer engagement. This platform has revolutionized the way we interact with our users. The intuitive interface, coupled with the depth of analytics, empowers us to make data-driven decisions that truly resonate.
One of the most impressive features is the personalization capabilities. We can segment our users with precision, delivering targeted messages that feel personal and relevant. The A/B testing functionality allows us to optimize our campaigns continuously, ensuring maximum impact.
One of the most impressive features is the personalization capabilities. We can segment our users with precision, delivering targeted messages that feel personal and relevant. The A/B testing functionality allows us to optimize our campaigns continuously, ensuring maximum impact.
What do you dislike about the product?
Additional costs for advanced features or increased usage can sometimes surprise users.
What problems is the product solving and how is that benefiting you?
Understand User Behavior,Personalize User Experiences,Cohort Analysis
CleverTap Push notification
What do you like best about the product?
I like the functionaliity of sending notification to abandon journey and creating user's realtime profile is also a unique feature. I also liked the feature of showing floating banner on app launch. it is very useful in promoting different products. Tracking user data is also very easy.
What do you dislike about the product?
As of now, I have not found any glitches
What problems is the product solving and how is that benefiting you?
There are many problems, which is being solved by clevertap :
- Providing analytics
- Sending real time push notification to user based on some criteria
- Creating user profile based on sepecific app versions
- Providing analytics
- Sending real time push notification to user based on some criteria
- Creating user profile based on sepecific app versions
The Best Analytics Console for dealing with large volume of user base.
What do you like best about the product?
The CleverTap is an amazing tool that i used and workin on many applications, for increase application's visibility on online platform and also increase interaction from application via notifications and targeting user specific to their behavioural pattern. The customer support is also very responsible and handling the situations with ease. the frequency of use is also great when working with bulk crowd and dealing with millions of user.
What do you dislike about the product?
The setup, sometimes be a tidious process for the fresher to integrate the process and also, integrated implementation might create a issue realted to native code in case of android, and might need additional integration of notification for different brand available in android.
What problems is the product solving and how is that benefiting you?
The CleverTap play an critical role in mapping the user interactions and help us learn the interaction scenarios between user and application interaction, also it help us sharing the notification related to their ideal recommendation.
CleverTap as an analytics tool is very much helpful to understand user behaviour.
What do you like best about the product?
1) As CT SDK integration in an app tracks individual user's end to end joureny , it is much simpler for business to focus and constant improvement in key areas.
2) Also, CleverTap allows to send push notification campaings , it is easier and helpful to retarget users which in turn helps in increasing app engagemnet.
3) Most important thing about CT is , you can target a segemt of users from a large pile of users engaging in an app.
2) Also, CleverTap allows to send push notification campaings , it is easier and helpful to retarget users which in turn helps in increasing app engagemnet.
3) Most important thing about CT is , you can target a segemt of users from a large pile of users engaging in an app.
What do you dislike about the product?
There is only one disadvantage I can think of , is , CT doesn't allow multiple level of filters during campaign setup .
e.g. If I want to send a push notifiaction to user who launches my app and does any transaction , and suppose it got failed due some api downtime in app . Then in user who does condition i can apply filter as "app launch" and in "user who does not do " condition i can only apply transaction condition , though I want to apply 2 level filtering ,first is "tranction" and second level "success" .
I can't do this in CT as of now.
e.g. If I want to send a push notifiaction to user who launches my app and does any transaction , and suppose it got failed due some api downtime in app . Then in user who does condition i can apply filter as "app launch" and in "user who does not do " condition i can only apply transaction condition , though I want to apply 2 level filtering ,first is "tranction" and second level "success" .
I can't do this in CT as of now.
What problems is the product solving and how is that benefiting you?
For me , CT is solving a problem of remarketing , due to this feature I can increase Daily Active users (DAU) as well as Monthly Active users (MAU) of the app.
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