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Very easy to use CRM software for targeting customers.
What do you like best about the product?
Creating and targeting customer as per requirement is a great experience.
What do you dislike about the product?
Sometimes it takes so much time to load inspite of having excellent internet connection.
What problems is the product solving and how is that benefiting you?
Clevertap is helping us in multiple ways i.e., from managing day to day campaigns to creating personalized segmentation and calculating real time retention is very helpful.
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The Clever CleverTap
What do you like best about the product?
Seamless integration with the MarTech stack we have at the boAt lifestyle. CT is quite useful in activating customer segments and communicating through the other channels. The team at CT is quite helpful and prompt in answering the queries, helping with customizations and integrations.
What do you dislike about the product?
The dashboard quick guides OR adding the tooltips to OR information to get the meaning and background of the stuff being rendered on the dashboards.
What problems is the product solving and how is that benefiting you?
Activating the customer segments, Abandoned Cart Notifications, Converting COD to Prepaid
Best Omni channel
What do you like best about the product?
Easily integrated with our app, They have multiple features like linked content
What do you dislike about the product?
Nothing.. It has been easy to use for all the CRM activity..
What problems is the product solving and how is that benefiting you?
It creates an end to end journey for the user through which we can target or retarget the user based on their intent and buying pattern..
Very easy and convenient CDP/CRM tool available in market right now.
What do you like best about the product?
The best part I like about Clevertap is Segmentation. Which helps us reach targeted customers easily.
What do you dislike about the product?
The only thing I don't like about Clevertap is CSV upload timing as takes decades to update profiles using the CSV upload feature.
What problems is the product solving and how is that benefiting you?
Clevertap is helping us automate campaigns, segment analysis, trend charts, etc. Optimized user journeys with CT.
The best CLM software out there!
What do you like best about the product?
1. The best thing about clevertap is the constant innovations they do be it adding new features or improving the dashboard.
2. Clevertap university is always a plus. It helps to refer to it whenever you don't have an idea about something.
2. Clevertap university is always a plus. It helps to refer to it whenever you don't have an idea about something.
What do you dislike about the product?
There are not many downsides as of such in clevertap. Sometimes the dashboard is down due to outages but even that is on rare occasions.
What problems is the product solving and how is that benefiting you?
Clevertap is solving some big automation problems, because we send out a lot comms on live basis be it surge to the delivery executives or some referral comms, clevertap helps us automate these types of comms by using live behaviour events which is really helpful.
Strong tool with multiple views to build retention plans
What do you like best about the product?
Automated Pushes
Insights based on User action
Cohorts
Insights based on User action
Cohorts
What do you dislike about the product?
A bit pricier compared to other solutions
What problems is the product solving and how is that benefiting you?
Helping us retain users
An Amazing forum for marketing insights..!!
What do you like best about the product?
Like how it is an omnichannel tool that one can use for marketing and automation.
Has amazing customer support.
It is a multi platform engagement
Has amazing customer support.
It is a multi platform engagement
What do you dislike about the product?
It is an excellent solution for e-marketing..nothing that I dislike towards it!
What problems is the product solving and how is that benefiting you?
Marketing automation options
Clevertap is a go to tool for knowing customer behavior and engagment
What do you like best about the product?
SDKs are very easy to understand and implement. Customer support and team has been helpful for multiple of the issues.
What do you dislike about the product?
Cost and event name limitations led to rewrite of all the events leading to tech debt.
What problems is the product solving and how is that benefiting you?
Helping marketing team send notifications and doing analytics of user journey and funnel.
Maximizing product management through a deep understanding of user behavior
What do you like best about the product?
CleverTap is an essential asset for product managers, offering a seamlessly navigable interface for exploring comprehensive analytics.
The platform's user engagement tools, like push notifications and messaging campaigns, serve as vital components in crafting captivating connections with our audience.
The platform's user engagement tools, like push notifications and messaging campaigns, serve as vital components in crafting captivating connections with our audience.
What do you dislike about the product?
While CleverTap may not have any glaring issues, implying contentment with its current functionality, we also appreciate CleverTap's commitment to ongoing improvements. This indicates an understanding of the necessity of staying competitive and continuously enhancing the user experience in a dynamic market landscape.
What problems is the product solving and how is that benefiting you?
CleverTap effectively confronts key obstacles in user engagement by focusing on data analysis and personalization, delivering invaluable insights into user behavior, campaign performance, and conversion rates.
Streamlining Customer Engagement with Precision
What do you like best about the product?
We are using Clevertap for past 1 year now and have used almost every major feature there is. Apart from it being easy to understand, as a marketer there are various other factors that I like which are involved, for example:
- Seamless Omnichannel Integration (Email, Push, SMS, In-App)
- Advanced Analytics and Insights (Flows, Cohorts, etc)
- Personalization at Scale (Behavioral segmentation, Journeys)
- AI-Powered Automation (Intent, RFM models)
All of the points from above plus a robust success team that is proactive in resolving any issue, makes using Clevertap a pleasant experience. They are approachable and give the best possible solution to any issue.
- Seamless Omnichannel Integration (Email, Push, SMS, In-App)
- Advanced Analytics and Insights (Flows, Cohorts, etc)
- Personalization at Scale (Behavioral segmentation, Journeys)
- AI-Powered Automation (Intent, RFM models)
All of the points from above plus a robust success team that is proactive in resolving any issue, makes using Clevertap a pleasant experience. They are approachable and give the best possible solution to any issue.
What do you dislike about the product?
There are other features that I would definitely like to be included as compared to what the competitors are providing:
- App Nudges
- Delaying option for In-App Messages for Web as well as Mobile
- Clear bifurcation app based vs web based events
- Data accuracy on CT Dashboard (as compared to our back-end)
- App Nudges
- Delaying option for In-App Messages for Web as well as Mobile
- Clear bifurcation app based vs web based events
- Data accuracy on CT Dashboard (as compared to our back-end)
What problems is the product solving and how is that benefiting you?
It acts as a single dashboard for most of our Marketing and Analytics efforts. We don't use different tools to send/automate emails, push campaigns or to make customer journeys. It's all done here on Clevertap. As a CEM tool CT helped us in:
- understanding user engagement on the app
- creation of automated journeys
- best time to nudge the user
- bifurcation of our user segments based on RFM models
- A/B testing
Overall a must recommended option for Marketers!
- understanding user engagement on the app
- creation of automated journeys
- best time to nudge the user
- bifurcation of our user segments based on RFM models
- A/B testing
Overall a must recommended option for Marketers!
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