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Lot of smart features up its sleeve
What do you like best about the product?
CleverTap delivers what it promises. They do the things that they do best internally and partner with the best companies out there for the rest providing the end user a fantastic mobile marketing & retention solution. The best part about using CleverTap is the post-purchase customer success team is always there to help you out. They've pointed me in the correct direction countless # of times.
The product team keeps rolling out new features & improvements every month so I'm confident that the product will keep improving. Few of the recent most features like intent based segmentation are really helpful.
The product team keeps rolling out new features & improvements every month so I'm confident that the product will keep improving. Few of the recent most features like intent based segmentation are really helpful.
What do you dislike about the product?
The Product's visual design could be improved a little
What problems is the product solving and how is that benefiting you?
I'm engaging my users thereby helping my business improve its retention efforts (More than 30% improvements)
Recommendations to others considering the product:
CleverTap's integrations with other softwares are super helpful
Easy to use, worth the money
What do you like best about the product?
Life saver for company work! It helped in a variety of contexts and situations. Recommend specifically for those that need mobile app statistics and assistance. It’s helpful in collecting data and personalizing push notifications.
What do you dislike about the product?
Although initially it could appear costly to some companies, if you use mobile apps, it does pay for itself after several uses.
What problems is the product solving and how is that benefiting you?
It helps our Mobil app presence and personalize our push notification system. Plus, it’s easy to help with anlyzing mobile app data.
Recommendations to others considering the product:
It’s a good product if your company used an app!
Simple sales platform
What do you like best about the product?
It is easy to use as well as optimized for fhe acquisition of sales profitibility when dealing with large corporations
What do you dislike about the product?
Its a little limited for a sales tool that has been usedul dor my company
What problems is the product solving and how is that benefiting you?
Getting the maximum amount of sales growth for clientele
Review for CleverTap
What do you like best about the product?
Great features for the analytics and engagement. They have a very good customer service team, which is always attentive to the needs of the customers as well. It's very easy to set up. The best feature in my opinion is that is the ease with which I can look into the user timeline of app events to identify problems.
What do you dislike about the product?
The layout and some of the dashboard features are not very well defined. I also feel that it is a little too expensive for the features provided.
What problems is the product solving and how is that benefiting you?
I have used this for user tracking, managing projects and teamwork. It si very helpful for intuitive work and helps me keep track of my student's class activities.
Recommendations to others considering the product:
I would recommend checking this out and incorporating this with the other staff and larger team members.
Clevertap user
What do you like best about the product?
Good analytics. Can make decisio s quickly.
What do you dislike about the product?
We still have to pull raw data into an excel and do some of our calculations.
What problems is the product solving and how is that benefiting you?
Trying to understand user behaviour with our s/w
Great experience
What do you like best about the product?
I have recently started using CleverTap and have found the product to be extremely useful for startups. They have both engagement and analytics unified in one place and that saves a lot of time.
The recent release of pivots and flows have given us so many actionable insights on our app uninstalls and user retention.
Their support function also is swift.
Kudos!
The recent release of pivots and flows have given us so many actionable insights on our app uninstalls and user retention.
Their support function also is swift.
Kudos!
What do you dislike about the product?
There is nothing as such I dislike about this
What problems is the product solving and how is that benefiting you?
We could upsell
Best mix of analytics & marketing
What do you like best about the product?
- Ability to create live segments with large traffic volumes
- Product/support team that takes feedback positively
- Analytics and engagement in a single package is wonderful
- Product/support team that takes feedback positively
- Analytics and engagement in a single package is wonderful
What do you dislike about the product?
More focus on app analytics than for websites.
What problems is the product solving and how is that benefiting you?
We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively.
They have a fantastic customer success team that has been very responsive to all our calls and emails.
They have a fantastic customer success team that has been very responsive to all our calls and emails.
Overall good system for analytics and push notifications
What do you like best about the product?
I like the data clevertap gives me on the users and the ease of sorting the user base and filtering actions
What do you dislike about the product?
I dislike how it is sometimes difficult to know what numbers mean in CleverTap and what is being measured. There should be more explanation.
What problems is the product solving and how is that benefiting you?
Knowing how users are acting on the app as well as engaging with target users through push notifications
Recommendations to others considering the product:
make sure to be clear when setting up integration to know what you are measuring
Complete and accessible tracking & analytics solution. Fantastic customer support.
What do you like best about the product?
Overall the product is well designed, easy to understand and works well.
The technical documentation is thorough.
The pricing is reasonable. The initial free package is generous and allows to do much before paying the first dime.
Customer support is fantastic. I've been sending tons of questions to their technical expert, Sumitra, during our integration phase and she never failed to respond within a the hour (couple of hours max), or jump on a call to further assist.
The technical documentation is thorough.
The pricing is reasonable. The initial free package is generous and allows to do much before paying the first dime.
Customer support is fantastic. I've been sending tons of questions to their technical expert, Sumitra, during our integration phase and she never failed to respond within a the hour (couple of hours max), or jump on a call to further assist.
What do you dislike about the product?
Although apps can do much within the free package, some fairly basic features do require payment, such as being able to get the list of users who performed a specific action. Not having access to such features within the free package has made testing and reporting more difficult.
What problems is the product solving and how is that benefiting you?
CleverTap is the solution we get detailed analytics of our app usage.
Power Infra and Realtime Engagement
What do you like best about the product?
I have been using CleverTap for over three years now.
We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability.
CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.
We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability.
CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.
What do you dislike about the product?
Well, with the scale they have managed to create, they need more manpower! Irony is, they have managed creating an impact with very few talented resources.
What problems is the product solving and how is that benefiting you?
Automating the notification engine!
Recommendations to others considering the product:
Integrate CleverTapSee the change realtime :)
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