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Reviews from AWS customer

5 AWS reviews

External reviews

130 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Government Administration

Rancher Review

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
It is a pretty solid out of the box solution for running K8s, especially in cases, where you have to run everything on prem or bare metal. A good selection of needed tools are already included and you can choose if you want to keep and use them on your own, there is no real vendor lock in.
What do you dislike about the product?
The Documentation is sometimes outdated or there are missing important sections, especially if you dig into technical details.
The support is not as helpful as it could be - you often have to repeat the question as the supports tends to send standard answers in the first round.
What problems is the product solving and how is that benefiting you?
We need to run on premise K8s clusters. Rancher provides a solid out of the box solution, where do not have to collect all pices on your own. You also get a fancy GUI what saves time and opens the way for less techy collegues.


    Automotive

Orchestrate everywhere

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
We introduced Rancher to build and manage our on-premise Kubernetes environments as well as to extend them into the cloud, i.e. AWS EKS currently, Azure AKS will follow soon.

Rancher helped us a lot to hide the complexity of a Kubernetes setup and to maintain a good overview over our container landscape.

Additionally, a lot of tools can be integrated like Helm, Grafana or even AIOPs with OPNI
What do you dislike about the product?
When extending Rancher to the cloud, we would have whished for a little more "turn-key" abilites, it is still necessary to do manual settings there to get the initial connection running.
What problems is the product solving and how is that benefiting you?
Rancher helps us to provision Kubernetes cluster and deploy container based solution in a standardized way.


    Consulting

Flexible Solution for Customers who have "special" needs in Regards of K8s

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
the flexibilitry to deploy K8s on-prem, in the cloud and at edge scenarios
What do you dislike about the product?
most release contain bugs which affect almost every customer
What problems is the product solving and how is that benefiting you?
managing k8s everywhere, no need for different tools


    Yannick D.

I've been manager of an Orange team using Rancher for 7 years

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
Rancher is an open source orchestrator.
Rancher is multi-cluster and multi-cloud, which reinforces our independence.
Rancher facilitates perimeter management via RBAC functionalities (fine-tuned, secure management of user rights).
Rancher provides a graphical interface that simplifies the use of Kubernetes.
What do you dislike about the product?
Rancher's lifecycle management is inadequate : for example, there's no automatic tool for migrating our clusters from RKE1 to RKE2.
What problems is the product solving and how is that benefiting you?
we use Rancher to offer Orange an internal Kubernetes as a service solution, thus simplifying Kubernetes adoption and accelerating Orange service releases


    Walter L.

An exciting journey

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
There is no commitment to the manufacturer and therefore we are not bound for future strategy changes.
What do you dislike about the product?
Constant changes to the subscription costs
What problems is the product solving and how is that benefiting you?
We administer a Kubernetes cluster with different container solutions. The orchestration of the individual containers in the cluster runs smoothly. Efficiency has been increased.


    mehmet k.

Rancher review

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
user-friendly interface, robust management capabilities for Kubernetes clusters, seamless integration with various cloud providers, and extensive support for container orchestration. Rancher’s ability to simplify the deployment and management of Kubernetes has been praised, making it easier for users to adopt containerized applications in their infrastructure.
What do you dislike about the product?
occasional complexities in setting up and configuring more complex deployments, resource usage in large-scale environments, or compatibility problems with specific infrastructure configurations.
What problems is the product solving and how is that benefiting you?
Rancher includes robust security features such as role-based access control (RBAC) and integrates with various authentication providers. This enhances the security of Kubernetes clusters and ensures proper access management.


    Higher Education

A relatively simple installation and powerful interface.

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
One of the best features is the ease of installlation, eg. with helm charts.
Additionally the ability to spin up other environments without needing to acquire support for them to test things.
What do you dislike about the product?
Unable to move clusters between Rancher management instances. Sometimes the permissions can be a bit awkward or confusing (though I think this may just be true of Kubernetes in general and not specifically Rancher). The licensing can be a bit confusing re: what counts towards a node limit.
What problems is the product solving and how is that benefiting you?
We are working on standardizing and improving the repeatability of our Application Team's build and deploy processes, and migrating off of legacy shared environments.


    Danielo V.

Rancher

  • July 31, 2023
  • Review provided by G2

What do you like best about the product?
It's an extensive management platform catered around managing/creating Kubernetes instances in many ways it makes life easy on what you need to do and how it possible using SUSE Rancher. Where you can add additional features to help with your day-to-day task like installing software with Helm.
What do you dislike about the product?
Well, it's not a downside but also not an upside depending on who views it in such a way, but it's rapidly changing at this point in time which makes it a challenge to keep up with how things change and what changes where at the start of the year we were on 2.5 then 2.6 and now 2.7 which large and small changes in-between.
What problems is the product solving and how is that benefiting you?
It's an easy to use platform to manage and create to your heart's content with everything you need centralized in one place and if it's not there by default be reassured you can probably add it with ease.


    Eric Loderichs

A stable solution that is easy to configure for those who are not hardcore command-line driven

  • June 29, 2023
  • Review provided by PeerSpot

What is most valuable?

SUSE Linux Enterprise is easy to configure for those who are not hardcore command-line driven.

What needs improvement?

If you want to do something simple like changing an IP number, you have to be quite aware of all the configuration files where you will change that. It's not like Windows, where you just click another IP address and reboot the server. Since this is Linux, you need to know the hierarchy of the corporate files that hold that IP number, and you have to know what you're doing.

For how long have I used the solution?

I have been using SUSE Linux Enterprise for many years.

What do I think about the stability of the solution?

We don't have any complaints about SUSE Linux Enterprise's stability because it's really, really stable. I cannot even recall any major incidents regarding the solution's stability.

How are customer service and support?

I worked for technical support myself for Micro Focus as a contractor. I know the technical support, and things have changed now with the OpenText acquisition. The 24-hour support is quite good in Salt Lake City, Houston, and Europe. However, there have been some recent changes in the support because of OpenText's recent acquisition of Micro Focus. The EMEA support staff here in the Netherlands are quite capable. I rate SUSE Linux Enterprise's technical support a seven or eight out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

Doing a new setup for the solution based on the open enterprise server takes a few hours. Most of the time is spent waiting for every packet to come in.

What other advice do I have?

Overall, I rate SUSE Linux Enterprise a seven or eight out of ten.


    Verified User in Computer & Network Security

Good web Application to manage your kubernetes

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
helpful web application to manage and monitor your kubernetes cluster.
What do you dislike about the product?
Lack of templating to monitor e.g. pods and some options are very good hided
What problems is the product solving and how is that benefiting you?
We use Rancher to have an easy web application access to our kubernetes cluster without using always cli.