I understand your point regarding my current use case for SUSE Linux Enterprise. I want to know if the purchase process is mostly directly from SUSE or through the AWS Marketplace, and what ways I am working with the vendor.
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Has supported ongoing hybrid deployments and integration but requires clearer feature documentation
What is our primary use case?
What is most valuable?
The high availability features in SUSE Linux Enterprise are helping in my projects. I am satisfied with SUSE Linux Enterprise security and compliance features. The documentation part needs to be better to highlight these features.
What needs improvement?
SUSE can make improvements to SUSE Linux Enterprise. I have suggestions about what they can add to the product to simplify users' lives. They need to intensely work on their marketing strategy.
For how long have I used the solution?
I have 10 years of experience with SUSE Linux Enterprise, which has been brilliant.
What do I think about the stability of the solution?
I would rate stability for SUSE Linux Enterprise an eight out of ten.
How are customer service and support?
I would rate technical support from SUSE Linux Enterprise vendor support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for SUSE Linux Enterprise could be simpler.
What's my experience with pricing, setup cost, and licensing?
I would rate pricing for SUSE Linux Enterprise considering one is a high price and ten is a low price.
What other advice do I have?
I use built-in container support in SUSE Linux Enterprise.
I am working with a hybrid deployment model for SUSE Linux Enterprise.
SUSE Linux Enterprise is deployed on AWS cloud.
I rate SUSE Linux Enterprise eight out of ten overall.
Efficiency and options without giving up interoperability
What do you like best about the product?
Open approach to be able to integrate other solutions, adoption does not imply giving up integrating other tools
What do you dislike about the product?
There are two levels of support; for development environments or horizontal scaling, it might make more sense to go with the community version.
What problems is the product solving and how is that benefiting you?
Rancher allows us to securely manage different development teams, with a Role-based approach that simplifies the platform developer's experience.
Streamlined Kubernetes Management with Enterprise-Grade Control
What do you like best about the product?
Rancher has made kubernetes adoption in our enterprise much smoother. I really appreciate how it centralize the management of multiple cluster across different environments whether on-prem or cloud.
The intuitive UI along with RBAC helps us maintain governance while giving teams autonomy.
Its built-in monitoring and logging integration reduce the need for separate tools.
Rancher has also simplified scaling our workloads and ensured consistent security policies across clusters, which was a big win for our operation team.
The intuitive UI along with RBAC helps us maintain governance while giving teams autonomy.
Its built-in monitoring and logging integration reduce the need for separate tools.
Rancher has also simplified scaling our workloads and ensured consistent security policies across clusters, which was a big win for our operation team.
What do you dislike about the product?
The initial setup can feel complex for teams who are new to kubernetes and documentation could be more beginner-friendly.
While the UI is powerful, sometimes it lags when managing very large clusters.
Also upgrading Rancher version across production environments requires care planning, its not always seamless as we'd like.
While the UI is powerful, sometimes it lags when managing very large clusters.
Also upgrading Rancher version across production environments requires care planning, its not always seamless as we'd like.
What problems is the product solving and how is that benefiting you?
Rancher is helping us bring consistency and control to our kubernetes strategy.
Before adapting it, managing multiple cluster across different teams and environments was fragmented and time consuming.
With rancher we now have a single pane of glass to monitor, secure and scale cluster across cloud and on-prem. It has solved the challenges around governance, access control, and cluster lifecycle management.
Before adapting it, managing multiple cluster across different teams and environments was fragmented and time consuming.
With rancher we now have a single pane of glass to monitor, secure and scale cluster across cloud and on-prem. It has solved the challenges around governance, access control, and cluster lifecycle management.
A robust Kubernetes management platform for enterprises.
What do you like best about the product?
Easy to use solution very complete and to integrate with providers. Is able to manage Suse Virtualization clusters.
What do you dislike about the product?
Rancher would be easier to deploy if pre-made virtual appliances or ISO were provided.
What problems is the product solving and how is that benefiting you?
Suse Rancher allow us to have a unified management interface for all our Kubernetes clusters, Suse Virtualization clusters included.
Has provided robust support for critical application workloads and ensured uninterrupted availability
What is our primary use case?
My main use case for SUSE Linux Enterprise is for installing SAP clusters, HANA, on HANA systems, and creating LVMs and daily system admin tasks.
A specific example of how I use SUSE Linux Enterprise for SAP clusters or HANA systems is that we have installed the cluster on newly built SAP HANA servers, tested those clusters by stopping one server, and checked if HANA is operational on the other system. After this successful testing, we handed over the system to the SAP team.
How has it helped my organization?
SUSE Linux Enterprise has positively impacted my organization because it is a very robust flavor of Linux we are currently using for SAP systems. Since I'm more into Azure cloud, SAP has collaborated with Azure to configure SAP systems mainly on SUSE Linux, resulting in better performance compared to other flavors.
What is most valuable?
In my experience, the best features SUSE Linux Enterprise offers are that while all Linux systems are similar, SUSE is more robust with a different kind of commands, and the LVM is very easy to configure, along with simple disk scanning compared to other systems.
The YaST facility on SUSE Linux, which is the GUI provided, helps in my daily work by allowing us to check logs whenever we face logging issues, and for LVM, it enables us to scan the disk and add data to the file systems easily.
What needs improvement?
SUSE Linux Enterprise can be improved by having more documentation or logging systems available on the internet, as we face difficulties troubleshooting issues without sufficient resources.
For how long have I used the solution?
I have been using SUSE Linux Enterprise for the last two and a half years.
What do I think about the stability of the solution?
SUSE Linux Enterprise is stable. When HANA is utilized by many applications, I notice that while utilization does increase, we have never faced lagging or server unresponsiveness. The servers work properly, provide alerts for high CPU and memory usage, but do not encounter CPU or memory issues.
What do I think about the scalability of the solution?
Its scalability is quite good since we are using Azure, which allows us to easily scale up or down our resources as needed.
How are customer service and support?
Support for SUSE Linux Enterprise is good; we have logged several cases, and they have provided troubleshooting steps through email and calls, but real-time support when opening a case could be better.
The customer support is good; whenever we have opened a case, they have provided detailed explanations of the issues and resolutions.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have started our SAP HANA systems on SUSE Linux only, and based on experiences from other organizations, we decided it works very effectively, so we haven't considered other flavors.
How was the initial setup?
We deploy SUSE Linux Enterprise using public cloud, Azure, primarily, and all our SAP HANA systems are installed on SUSE Linux running on the public cloud, utilizing images provided by the Azure Marketplace.
What about the implementation team?
For these deployments, we use Azure as our cloud provider.
What was our ROI?
I have seen a return on investment by switching our clusters from on-prem to Azure public cloud, using our same Bring Your Own Licenses, which saved costs on licensing.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for SUSE Linux Enterprise is that while the licensing cost is a bit high, I believe it is justified due to the quality of service provided for SAP and heavy systems.
Which other solutions did I evaluate?
Before choosing SUSE Linux Enterprise, we did not evaluate other options.
What other advice do I have?
I would rate SUSE Linux Enterprise an eight out of ten because SUSE works really effectively for SAP systems, and since I am mainly working on these SAP servers to provide continuous support and availability, our clients are satisfied, with no extra downtime or performance issues.
My advice for others looking into using SUSE Linux Enterprise is to not have any doubts and start working on it, as installing your applications on SUSE will stabilize them compared to other Linux flavors, where issues such as kernel, memory, or CPU hung problems can arise which you won't see on SUSE Linux servers.
I think there are too many questions; it would be helpful to receive information ahead of time about the number of questions expected, as I hadn't anticipated the interview would take 13-14 minutes during my working day.
Clean user interface and efficient personal use pave the way for running essential applications
What is our primary use case?
I used SUSE Linux personally, not on an admin level or for advanced purposes, but for regular use. I would play around and experiment with different Linux distros, including SUSE Linux, Debian, and Fedora. I also attempted to use it for work purposes in a hospital setting, primarily to see if it could support applications like Teams and Outlook.
What is most valuable?
SUSE Linux had a clean user interface, which was a valuable feature for me. It allowed me to use the software manager differently compared to Ubuntu. Eventually, I was able to get essential applications like Teams and Outlook running on it. I primarily used it for personal desktop use, and it was solid for that.
What needs improvement?
The software management side was a bit difficult, especially compared to Ubuntu. The software manager was different, making it challenging to install certain applications.
Additionally, I encountered issues when setting it up on newer model laptops, possibly due to hardware incompatibility, such as the solid-state drive.
For how long have I used the solution?
I used SUSE Linux over a number of years as part of my exploration of various Linux distributions.
What do I think about the stability of the solution?
SUSE Linux was stable for me. I did not experience any problems with its stability.
What do I think about the scalability of the solution?
SUSE Linux was scalable to my needs. I did not encounter any issues with scalability.
How are customer service and support?
I did not reach out to customer service or tech support. I found the needed information easily on community forums and through online research.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used a variety of Linux distributions, including Debian, Fedora, and Ubuntu, but I did not use them specifically as a replacement for SUSE Linux.
How was the initial setup?
The initial setup was straightforward. However, I encountered trouble when reclaiming space on the hard drive later on, which might have been an issue with the computer I used.
What's my experience with pricing, setup cost, and licensing?
I used the open-source version, so there were no setup costs.
Which other solutions did I evaluate?
I evaluated other Linux distributions like Fedora and Ubuntu. Fedora's ISO is small, but I found the system itself to be annoying after a while.
What other advice do I have?
I would not recommend SUSE Linux in environments where users are not tech-savvy, yet it is solid for workstations. SUSE Linux worked well on older model computers but not as effectively on newer models.
Overall, I would rate SUSE Linux a solid nine out of ten for my purposes.
Offers secure communication for SFTP
What is our primary use case?
We use the tool for specific application needs where it is developed on the Linux platform. Additionally, we use certain SFTP sites for banking transactions. Although Windows operating systems could also be suitable, we decided to continue with the Linux system for secure communication and file exchanges between the banks and our server. That is the main purpose.
The purpose is to manage interactions with multiple bank accounts for payment transactions. Payment can be made through various modes, such as UPI (Gpay or Paytm), internet banking, and online transactions.
These transactions are received by the bank and then passed to us through a secured communication channel established between our systems and the banking gateway. The information is exchanged securely, and our accounts team takes the shared information from the bank to perform the necessary postings.
What is most valuable?
Some of the functionalities I like the most are the security features. This includes security restrictions on specific folders and secure communication for SFTP. These features are more secure and reliable. The tool also makes compliance possible.
What needs improvement?
The solution is expensive.
For how long have I used the solution?
I have been using the product for 12-15 years.
What do I think about the stability of the solution?
I rate SUSE Linux Enterprise's stability as ten out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a nine out of ten.
How are customer service and support?
In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to them much due to a lack of requirements. Overall, our experience with their technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
SUSE Linux Enterprise's installation is easy and can be completed with the help of one engineer. The tool requires monitoring instead of maintenance.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive compared to Red Hat. I rate its pricing a nine out of ten.
Provides good patching and the BTRFS file system
What is our primary use case?
I'm a system administrator, and our company supports multiple clients. Most of our clients use SUSE Linux Enterprise, and we support their infrastructure.
What is most valuable?
The most valuable features of the solution are patching and the BTRFS file system.
What needs improvement?
The solution has to be fine-tuned with better documentation.
For how long have I used the solution?
I have been using SUSE Linux Enterprise for ten years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
We ask the backend team to increase the resources if it is a virtual machine. There is no problem with containerization or if it is part of a cluster.
I rate the solution a seven out of ten for scalability.
How are customer service and support?
We have a dedicated engineer assigned to our project, and we get proper support from him.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The basic cost of RHEL is higher than that of SUSE Linux Enterprise. The BTRFS file system is included in SUSE Linux Enterprise and not in RHEL.
How was the initial setup?
The solution's initial setup is straightforward. However, migrating from an older version to a new version is a bit tricky.
What about the implementation team?
Around 12 system administrators from my team were involved in the solution's deployment.
What was our ROI?
Compared to RHEL, we have seen a 70% better return on investment with SUSE Linux Enterprise.
What other advice do I have?
We perform maintenance activities for the tool whenever our clients need patching or security updates. I would recommend the solution for any enterprise-level requirement. In our experience, the solution is very stable.
Overall, I rate the solution an eight out of ten.
Best way to manage kubernetes with multiple features.
What do you like best about the product?
Easy to manage.
I like how much it is easy to monitoring.
Easy status checking of my products and other.
And a security is A+ with Rancher.
I like how much it is easy to monitoring.
Easy status checking of my products and other.
And a security is A+ with Rancher.
What do you dislike about the product?
Need a better guide and better Ui .
I want if they make the UI and interface more beautiful and friendly.
I want if they make the UI and interface more beautiful and friendly.
What problems is the product solving and how is that benefiting you?
Rancher is helping me to monitoring and checking all status of my products.
Easy to manage.
I can easily manage with multiple features of it .
Kubernetes cluster is easily created with Rancher
Easy to manage.
I can easily manage with multiple features of it .
Kubernetes cluster is easily created with Rancher
getting my DevOps work done faster.
What do you like best about the product?
rancher works with a lot of orchestrators and makes it simple to handle containers. its ready-to-use apps save me time, and the tracking tools work great.
What do you dislike about the product?
It's took some time to get used to that, and when it's time to scale up, it sometimes moves more slowly.
What problems is the product solving and how is that benefiting you?
Rancher goes right to work on my DevOps issues. I can work on my projects instead of thinking about how to set up containers or whether they will work together because of it.
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