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External reviews

4,038 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

Beware - They will double their rates without notice or authorization and keep charging your card

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
Ok service. There are lots of other alternatives out there that do the same things without the exorbitant price. Support is never helpful. Most of the times we had to figure things ourselves or just live with the bugs.
What do you dislike about the product?
Pricing. We signed up at $75 per month. They doubled the rate to $150 per month, without any added feature, functionality... and kept automatically charging our card for the increased price.
What problems is the product solving and how is that benefiting you?
Submit social media posts together on different sites.


    Accounting

Powerful and saves lot of time!

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite provides all useful functionalities in a single dashboard. It helps our team to automate social media management like scheduling posts,monitoring and analytics. It provides a good UI as well.
What do you dislike about the product?
Sometimes the page load slow which consumes lot of time , and the custom support is not that fast.
What problems is the product solving and how is that benefiting you?
Hootsuite is enabling us to save a lot of time by automating social media tasks like posting new posts in various social media, and plan weeks in ahead.


    Vishesh B.

Used hootsuite to manage different client pages

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Scheduling post, managing multiple pages at the same time can connect to multiple pages with same ID
What do you dislike about the product?
One thing I would like to share that I didn't like is glitches
What problems is the product solving and how is that benefiting you?
I need to need more than 50 client pages which hootsuite helped me to get it resolved


    Prabhakar T.

A real problem solver

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
I have used other tools to manage my socials and create a unique content calendar but I haven't found any of those as useful as this one. This tool has made my life easy and if you're someone who's looking for a solution to their social media problems, this is the platform you're looking for.
What do you dislike about the product?
At times you'd find some small limitations here and there, nothing too serious.
What problems is the product solving and how is that benefiting you?
It is helping me to organize my content, create a comprehensive plan as well. I'm in love with this organizational feature.


    Ramdev Singh U.

Hootsuite review

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
i like the templates, like social media calendar for every month, then important presentation templates, and the news alerts, chatbot feature for the website, and lms feature in the hootsuite tool.
What do you dislike about the product?
Its little bit expensive and more details needed
What problems is the product solving and how is that benefiting you?
chatbot features for the website, it automiatically replies, and saves the chat, phone number and email id in the hootsuite tool, which is good and useful


    Education Management

Useful tool for comprehensive social media management

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite provide many features in one app.Dashboard, analytics, scheduling capabilities,analytics, monitoring, etc. The app has a user friendly interface as well.
What do you dislike about the product?
Hootsuite is an overall powerful tool, but some downsides could be its pricing, learning curve, slow customer support.
What problems is the product solving and how is that benefiting you?
Hootsuite is providing an all-in-one social media management, providing features like scheduling,analytics, monitoring. It has also helped us seamlessly integrate with third party tools like Google drive,dropbox. It has helped us to consolidate our social media managment in one platform, and helping employees to run social campaigns efficiently.


    Ankit I.

A helpful Social Media Tool - Hootsuite

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
I'm working as a freelancer and when it comes to suggesting a tool for social media I recommend my trusted Hootsuite is helpful when it comes to scheduling your social media posts. You can manage multiple accounts, collaborate, and have a great analytical window.
What do you dislike about the product?
Being a freelancer pricing is a point I can say!
What problems is the product solving and how is that benefiting you?
Scheduling according to my content calender


    Dee R.

Hootie and I have been friends for years!

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Hootsuite continues to enhance the offerings provided for clients. I started out with a free subscription and have now grown it to an Enterprise account. I have assistance as needed when I reach out. I use it multiple times a day. It is rather easy to use. I was able to integrate it into my processes quite easily.
What do you dislike about the product?
One of the downsides of using a third party tool to post is that the algorithms on the social platforms are not always as good as posting organically to the platform.
What problems is the product solving and how is that benefiting you?
Hootsuite included Canva, AI and connecting to new social platforms regularly.


    Financial Services

All-in-One Services

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
I enjoy the ability to be able to post to all my social accounts at the same time.
What do you dislike about the product?
I have been using Hootsuite for over a year and have not come across a situation where I have disliked the product.
What problems is the product solving and how is that benefiting you?
Saving time by posting to all three social media accounts at once.


    Zoe V.

Hootsuite is great for the most part!

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
I really like the planner feature in Hootsuite. It allows me to plan and schedule my social media in advance, and almost "set it and forget it."
What do you dislike about the product?
Sometimes Hootsuite looses it's connection to Instagram or Twitter, but it's usually back up and running in a day or two.
What problems is the product solving and how is that benefiting you?
Amount of time spent on scheduling social media and providing our board with analytics.