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External reviews

4,043 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Human Resources

Super Useful in Managing Multiple Social Media Accounts

  • April 06, 2017
  • Review provided by G2

What do you like best about the product?
I love the ease of use. I can spin up a post for Facebook, Twitter, and Instagram all at once and click "post" - an that's it. Hootsuite does the formatting and time-consuming work for me.
What do you dislike about the product?
I can't think of anything I dislike! It's awesome!
What problems is the product solving and how is that benefiting you?
I now have more time to create and write the content rather than spend so much of my time posting it in different areas.
Recommendations to others considering the product:
If you're looking for something that will make cross-posting marketing easier for your company, you would be doing yourself an injustice by not trying Hootsuite.


    Research

Good, but not always good

  • April 06, 2017
  • Review verified by G2

What do you like best about the product?
The ease of scheduling all social media one one platform
What do you dislike about the product?
The size limitation of photos and the fact that it doesn't always send and gives no reason why
What problems is the product solving and how is that benefiting you?
the ability to schedule social media in advance when we know busy times are coming up.


    Denise C.

HootSuite

  • April 06, 2017
  • Review provided by G2

What do you like best about the product?
That you can have multiple social networks on it.
What do you dislike about the product?
All the updates are annoying and sometimes has to be uninstalled and reinstalled
What problems is the product solving and how is that benefiting you?
NA
Recommendations to others considering the product:
It is a option when you want everything in one spot and the updates are not required if the update is not coming directly from the main source


    Higher Education

Good Social Media Monitoring tool

  • April 06, 2017
  • Review provided by G2

What do you like best about the product?
Be able to track the social media presence in different platform in the single dashboard
What do you dislike about the product?
It's hard in the beginning to use Analytics tool
What problems is the product solving and how is that benefiting you?
We will be able to interact more effectively with customers. Also, we are able to improve our reputation while protecting our brand on social media by tracking messages and mentions.


    Law Practice

Easy to use

  • April 06, 2017
  • Review verified by G2

What do you like best about the product?
How easy and simple the platform is to use
What do you dislike about the product?
How bad the customer support is and how they respond
What problems is the product solving and how is that benefiting you?
Managing multiple twitter accounts at once for business purposes
Recommendations to others considering the product:
Better support


    Automotive

Relatively new user of Hootsuite to manage 30+ businesses on social

  • April 06, 2017
  • Review verified by G2

What do you like best about the product?
The ability to create multiple streams allowing you to monitor not only various social networks, but subsidiaries of each -- i.e. a stream for Twitter mentions, RTs, likes; Facebook posts, messages, tags, etc.
What do you dislike about the product?
Limited in number of tabs allowed (20) as well as the number of streams per tab (10). Not particularly intuitive. Dislike the analytics available. There's no capability to post unique messages to multiple platforms simultaneously (for example, while you CAN post the same link and text to a business's Twitter, Facebook, and Google+, you can NOT customize the copy so that it's unique to each individual network).
What problems is the product solving and how is that benefiting you?
Somewhat streamlined ability to manage multiple clients on various networks; have a greater understanding and awareness of the conversations occurring on social platforms.


    Hollie M.

Hootsuite is a hoot

  • April 06, 2017
  • Review verified by G2

What do you like best about the product?
I love the bulk scheduling feature, it makes my life so much easier.
What do you dislike about the product?
I don't like the Linkedin integration, I feel like it needs some tweaks added.
What problems is the product solving and how is that benefiting you?
I helps me to juggle 2 brands effectively and I'm able to see how my posts are doing on each platform and when I need to post.


    Public Relations and Communications

Save time, schedule posts

  • April 06, 2017
  • Review verified by G2

What do you like best about the product?
Autoschedule feature is great, saves me lots of time!
What do you dislike about the product?
I wish it offered suggested times to post for the week, like Facebook Insights does
What problems is the product solving and how is that benefiting you?
Being able to see competitor tweets, mentions, replies and posts all in 1 dashboard. Saves time and allows me to manage multiple accts at once


    Financial Services

Scheduling Made Easy

  • April 06, 2017
  • Review verified by G2

What do you like best about the product?
I love that the free version allows me to post in my Facebook group.
What do you dislike about the product?
I do not like that I can not post on Instagram but that's a limitation with all schedulers and not a Hootsuite issue.
What problems is the product solving and how is that benefiting you?
I save so much time with batching content on social media and able to remain consistent.
Recommendations to others considering the product:
N/A


    Marketing and Advertising

Hootesuite

  • April 06, 2017
  • Review provided by G2

What do you like best about the product?
The ability to schedule posts on various platforms with one app.
What do you dislike about the product?
You have to pay for a subscription. This can be pricey after a while.
What problems is the product solving and how is that benefiting you?
I am able to customize my analytical reports.