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I love it
What do you like best about the product?
What do I like best about Hootsuite? That it's easy to use; I like that you can edit the scheduling of posts in case you need to change the time you want it posted or if you want to change the picture in the preview button, so as to be customizable.
What do you dislike about the product?
What do I like best about Hootsuite? Nothing. Honestly, there's nothing I dislike about it, except that every now and then there will be a glitch, where the platforms will disconnect.
What problems is the product solving and how is that benefiting you?
What business problems am I solving? Scheduling posts to appear when I'm not available to post. What benefits have I realized? That content gets posted.
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Social Media Organizer
What do you like best about the product?
This is extremely easy to track your social media platforms. It's a great tool to see not only what you've put out there, but to also see what others are saying about you and to see what your staff is putting out there. You can use it for one social network or multiple, and can organize it as you see fit. If you had to run multiple social media networks, this is a handy tool to keep everything in one place!
What do you dislike about the product?
For my purposes there isn't much of anything I dislike. I use it simply to track our social media, and schedule out some content. Since I'm not using this for multiple platforms or tracking multiple networks, I can't speak to how it works when utilizing a great deal of data like that.
What problems is the product solving and how is that benefiting you?
This is a great way to track social media, period. You can track what is being said about your organization, how your essentially being marketed and also use it to gauge your own marketing needs. Everything is centrally located which is extremely helpful.
Recommendations to others considering the product:
This is very easy to use and enables you to track your social media all in one place.
Very convenient
What do you like best about the product?
Hootsuite is an excellent marketing tool.
What do you dislike about the product?
Analytics tools could be a little bit clearer.
What problems is the product solving and how is that benefiting you?
The benefits from using HootSuite is that my posts are timely and enhance marketing campaigns.
Leader in the industry, solid platform that might need some updates
What do you like best about the product?
Can put multiple streams into one dashboard to monitor different networks at once.
What do you dislike about the product?
While they did a big update a little while ago, they don't seem to have impactful releases. They have some work to do with management of tabs, refreshing rates, their beta analytics and assignments, and integrating with other products
What problems is the product solving and how is that benefiting you?
Supporting customers on social media, actively listening and being able to be both proactive and reactive to posts online.
Hootsuite Review
What do you like best about the product?
Its easy to manage multiple social media accounts on one app.
What do you dislike about the product?
You may forget about pre-posted content or just forget to use the app
What problems is the product solving and how is that benefiting you?
Helps me manage multiple accounts, easy to use.
My experience was positive
What do you like best about the product?
I like that I can post to multiple social media accounts on one webpage
What do you dislike about the product?
I dislike that sometimes it is easy to mixup which social media account you are posting to
What problems is the product solving and how is that benefiting you?
We are able to post social media across all accounts in a timely manner. We are also able to schedule posts on all of those accounts to keep everything streamline across the different types of media.
HootSuite good basic tool
What do you like best about the product?
HootSuite makes it simple to carry out the basics of scheduling social media posts into the future.
What do you dislike about the product?
HootSuite's not going to offer fancy resources on a basic package if you're looking for more elaborate processes in scheduling your content.
What problems is the product solving and how is that benefiting you?
HootSuite makes it easy to schedule content in advance. That keeps you from spending too much time each day building your day around when you post content for your audience.
Recommendations to others considering the product:
Give it a try. It will either meet your needs or help you decide what you need.
Collaboration and Coordination
What do you like best about the product?
Coordination of all social media accounts and posts. Great for coordinating messaging across platforms
What do you dislike about the product?
Not terribly intuitive at times, particularly via mobile
What problems is the product solving and how is that benefiting you?
The ability to message across platforms. Maintaining a posting schedule has become easier.
Keeps Our Social Media Accounts Tidy and Organized
What do you like best about the product?
I like that Hootsuite lets me manage multiple social media platforms and allows me to schedule posts in advance. It keeps me organized and on track in terms of my posting schedule and allows me to work ahead when I need to.
What do you dislike about the product?
Hootsuite's dashboard can be a little confusing at first because there are so many things to look at!
What problems is the product solving and how is that benefiting you?
Like many people, I am a busy business professional. Often times, social media can take up more of my time than I think it will. I run out of time or forget to post. Hootsuite helps keep me on track by allowing me to organize more effectively as well as providing me a snapshot of my content and audience across the various social media platforms we use.
Still the market leader when it comes to social media management
What do you like best about the product?
What I find the most interesting about Hootsuite is how it integrates with numerous other cloud-based systems to make it a central place to manage all social media related activities.
I'm talking for example about the Zendesk or Digimind Social integrations for social customer support or social listening for example.
I'm talking for example about the Zendesk or Digimind Social integrations for social customer support or social listening for example.
What do you dislike about the product?
In some aspects, the UX of the platform could be improved as it can feel a little messy at times especially if you manage a couple dozen social networks like in a multinational organization like ours.
What problems is the product solving and how is that benefiting you?
Hootsuite is the cornerstone of our social media governance. It helps us organize social media activities in a consistent way throughout our global organization by empowering our markets marketing teams with all that they need to manage the brand's social media presence.
In particular, it has helped us solve the issue of consistent promotional content distribution thanks to the very convenient content libraries that the platform offers.
In particular, it has helped us solve the issue of consistent promotional content distribution thanks to the very convenient content libraries that the platform offers.
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