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External reviews

4,043 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aviation & Aerospace

Easy-to-use tool for managing multiple feeds in one location

  • March 21, 2017
  • Review provided by G2

What do you like best about the product?
Multiple people from my team can interact through the dashboard and respond to messages and comments.
What do you dislike about the product?
Non-admin users have limited privileges.
What problems is the product solving and how is that benefiting you?
We use Hootsuite to disseminate our publications. It has been very helpful in gaining Twitter followers, and to see how our audience interacts with our feeds.


    Public Policy

Hootsuite is great!

  • March 21, 2017
  • Review provided by G2

What do you like best about the product?
I like the ability to see all social media platforms at once.
What do you dislike about the product?
It often can get confusing as to which social media site you are looking at when you open the dashboard.
What problems is the product solving and how is that benefiting you?
I'm solving the issue of lack of social media presence at my company. The benefits of Hootsuite primarily are that I can post once and have posts uploaded to several of our social media sites at once.


    Religious Institutions

Easy to use Social Media tool

  • March 21, 2017
  • Review verified by G2

What do you like best about the product?
I like how you can queue up social media posts.
What do you dislike about the product?
I did not like how "hootsuite" would show up on the bottom of my posts. I wish there was a way to pay extra and have that removed. Although that could just be the twitter api.
What problems is the product solving and how is that benefiting you?
It has solved our problem of not having to be on social media 24/7
Recommendations to others considering the product:
Try it for free before upgrading!


    Kendra W.

Hootsuite Review

  • March 21, 2017
  • Review verified by G2

What do you like best about the product?
I like that I can post to all of my social media channels quickly and easily. I like that I can schedule all of my posts, so they can go up while I'm not at work.
What do you dislike about the product?
I dislike that the windows sometimes close when I move the cursor away. I dislike that I have to re-size my photos to make them work.
What problems is the product solving and how is that benefiting you?
Keeping my social media accounts current and active, even while I am not in the office.
Recommendations to others considering the product:
This is especially useful when it comes to smaller social media posts, like a quick tweet or an Instagram photo. It also allows you to schedule (which the regular apps do not), so posts can automatically appear, even if you are not at work.


    Non-Profit Organization Management

Hootsuite

  • March 21, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite is THE social media management tool I have preferred over others for various clients mainly because the UI is very user friendly.
What do you dislike about the product?
Apart from all the great features, the analytical reports are really expensive
What problems is the product solving and how is that benefiting you?
The main benefits that Hootsuite provides me is team collaboration and social media listening of multiple streams.
Recommendations to others considering the product:
Hootsuite is THE social media management tool I have preferred over others for various clients mainly because the UI is very user friendly.


    Non-Profit Organization Management

All in one place

  • March 20, 2017
  • Review provided by G2

What do you like best about the product?
Being able to pre-schedule posts on multiple platforms. I can also log in one day and set multiple posts for the future. It also recommends the best time for posting. The free version offers sufficient features for a nonprofit that cannot afford to pay for a premium version so that's a pretty great benefit.
What do you dislike about the product?
It can be confusing when using multiple accounts per platform (a personal and a business Twitter, for example.)
What problems is the product solving and how is that benefiting you?
Need to post content efficiently across multiple platforms. Have upped the amount of content I share because it's pretty fast to do. I can also log in one day and set multiple posts for the future. It also recommends the best time for posting.
Recommendations to others considering the product:
Try it - it's pretty easy to get going.


    Kiera E.

Great management tool with a few key offerings lacking

  • March 20, 2017
  • Review provided by G2

What do you like best about the product?
Social streams allow for comprehensive overview across networks
What do you dislike about the product?
Limited analytics, bulk uploading tool is buggy
What problems is the product solving and how is that benefiting you?
Scheduling, monitoring and reviewing content. Using social streams to get a bigger picture of what's going on across the landscape. Great all-in-one platform, but many holes that need to be covered by other software.


    Trisha V.

Multi-platform Posting Software

  • March 17, 2017
  • Review provided by G2

What do you like best about the product?
Ability to schedule and post to multiple platforms. The see all on one page view was amazing.
What do you dislike about the product?
Didn't have Instagram posting ability when I used it. Might now.
What problems is the product solving and how is that benefiting you?
Saves time by being able to compose, schedule and post social media content in one location.
Recommendations to others considering the product:
Robust but not too difficult. Saves time once you get it set up. I think the team setup was iffy.


    Research

Hootsuite - My Command Center Time Saver!

  • March 17, 2017
  • Review verified by G2

What do you like best about the product?
Being the sole person in my department responsible for two institutions, its important that I can go to one place and have all of the social media marketing at my fingertips. I can plan for peak times to get my message out and I can set future postings for when I'm busy doing other things.
What do you dislike about the product?
Although I am now used to it, when I first began using Hootsuite I found that it was a little daunting to have so much on one page. There is so much going on and very little white-space. It took me a few weeks to not feel 'stressed out' every time I had to use it, but I always considered it a 'necessary evil'
What problems is the product solving and how is that benefiting you?
There is always so much to promote, whether it is a new paper, research achievement or an event. There is always so much going on that has to be done in a timely manner. I work in conjunction with the University my institutes are connected with and so its important that we don't look like we are falling behind on reporting. I use Hootsuite to cut down the time it takes to post across the board and I'm darn lucky I have it! Tasks that would previously take an hour to complete are done in less than half that time. Its a life-saver when I'm busy.
Recommendations to others considering the product:
Whether you are an individual trying to take care of numerous accounts or a professional working for a business or institute, this product is something that keeps you organized and up to date with everything you need. The fact that this is free makes it all the better in my opinion. Its a straightforward way to look at all of your social media and for someone who has to take care of 4 plus accounts, like I do, it's my go-to software on a daily basis.


    Fund-Raising

Great for managing all things social

  • March 17, 2017
  • Review verified by G2

What do you like best about the product?
It allows me to manage all my social clients in one location and see a calendar of all the activities going on.
What do you dislike about the product?
A little cumbersome to manage teams within and analytics could be improved.
What problems is the product solving and how is that benefiting you?
Managing multiple client social profiles including scheduling posts across networks and monitoring social conversation.
Recommendations to others considering the product:
Definitely worth using to simplify social management. You still need to watch the pages when things posts to double check formatting. Until you get to know the tool it can be hard to know exactly how certain things will post.