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External reviews

4,043 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

HootSuite helps for Twitter.

  • March 17, 2017
  • Review verified by G2

What do you like best about the product?
That you can schedule posts, and the auto-schedule function.
What do you dislike about the product?
Instagram on HootSuite is not fully functioning to Twitter's extent.
What problems is the product solving and how is that benefiting you?
The ability to schedule a post for the most appropriate time has been the biggest benefit of using HootSuite.


    Media Production

Great Social Tool

  • March 17, 2017
  • Review provided by G2

What do you like best about the product?
The ability to schedule and manage multiple accounts at once
What do you dislike about the product?
The inability to integrate Instagram and the interface for analytic documents
What problems is the product solving and how is that benefiting you?
Scheduling and monitoring social media posts


    Higher Education

Easy, if basic, posting and coordinating

  • March 17, 2017
  • Review provided by G2

What do you like best about the product?
It's easy, direct, and intuitive to use. The approval process allowing multiple employees to work in the account was great.
What do you dislike about the product?
We often had troubles seeing how photos would post. It seemed a stronger schedule than it did a preview of how posts would appear in multiple platforms. This wasn't a big deal; it just meant we had to do our tests and previews first.
What problems is the product solving and how is that benefiting you?
We used Hootsuite to schedule our social media presence, promote programs, and provide researched information to constituents. It was straightforward and suited our needs, but I didn't use it enough to appreciate growth potential beyond that.


    Non-Profit Organization Management

What would I do without it?

  • March 17, 2017
  • Review verified by G2

What do you like best about the product?
I like that I can schedule a post far in advance and forget about it. The dashboard is also really easy to read and simple to navigate. I can type out a post once and have it post on several different social media platforms.
What do you dislike about the product?
When you schedule a post for Instagram, you still have to go into the app when the time comes and copy/paste the post into Instagram. So you really can't just schedule it and forget about it.
What problems is the product solving and how is that benefiting you?
I spend way less time on a day to day basis posting on social media- I can schedule it all at one time. I can easy browse and respond to posts from all different social media platforms all on one screen.


    Writing and Editing

Love Hootsuite

  • March 17, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite's very easy to use, and it lets you manage multiple social media accounts right from your browser for very easy use. I use it every day to schedule tweets and FB posts.
What do you dislike about the product?
I wish it also had some more automated features, like Tweetwheel where you can arrange for the same queue of messages to be shared on a rotating basis.
What problems is the product solving and how is that benefiting you?
Social media, scheduling tweets, etc.
Recommendations to others considering the product:
Definitely check it out and try the "free" version first to make sure it's right for you.


    Higher Education

I oversee an alumni relations department at a mid-sized public institution.

  • March 16, 2017
  • Review verified by G2

What do you like best about the product?
That my entire staff can collaborate and manage our social media accounts, preventing double posting. I like seeing our alumni interact in our posts. It's nice seeing our messages in a centralized place.
What do you dislike about the product?
It's limited as it relates to advanced posts with pictures, location, tagging etc.
What problems is the product solving and how is that benefiting you?
We are no longer oversharing or posting the same content. We can see what is scheduled and manage accordingly. It's nice to see the interaction with our alumni and friends all in one centralized place.
Recommendations to others considering the product:
Consider other ways the product can benefit your team (i.e. analytics, campaigns, etc.). Also, are you managing social media accounts for other departments within your organization? See if they will share the costs.


    Commercial Real Estate

Communication at a higher ed institution

  • March 16, 2017
  • Review verified by G2

What do you like best about the product?
You can monitor multiple streams at the same time
What do you dislike about the product?
Not a lot of "alert" style capabilities, so need to really comb through everything
What problems is the product solving and how is that benefiting you?
motoring and engaging


    Individual & Family Services

Hootsuite for micro business

  • March 16, 2017
  • Review provided by G2

What do you like best about the product?
I love that you can find articles or information to share and schedule it for the week. This feature allows you to have contact with your potential clients and keeps you in the forefront of their minds. It's a great time saver as you can schedule time to preset information to be sent all at once and then to have to think about it
What do you dislike about the product?
When creating a post, the section your write in disappears. Easy to find again but I wish it would stay on top until you are finished.
What problems is the product solving and how is that benefiting you?
Great time saver.
Recommendations to others considering the product:
Spend some time playing with the application and it's integrations such as MailChimp.


    Higher Education

Very organized.

  • March 16, 2017
  • Review provided by G2

What do you like best about the product?
I enjoyed that I could schedule posts without having to worry about being away from my desktop.
What do you dislike about the product?
You have to pay for the software. We were able to use this at a time when it was free before it transitioned to payments. It was very frustrating to suddenly lose the services that were provided.
What problems is the product solving and how is that benefiting you?
We are now able to properly conceptualize information & get it to our consumers at times that we can get the most clicks.


    Media Production

Hoot and sweet

  • March 15, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite intuitively organizes and integrates your social media posts into one place. It keeps your brand consistent and your posts efficient.
What do you dislike about the product?
I don't really have any complaints about Hootsuite.
What problems is the product solving and how is that benefiting you?
Organization and time savings.