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External reviews

4,678 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    James R.

Great for small-time users, not enough for brands

  • July 25, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite is a really easy to use platform and is perfect for scheduling posts to go out ahead of time. It's especially useful for bloggers and small companies with a limited budget.
What do you dislike about the product?
The analytics are really basic. You have to pay extra if you want to create any reports, which is a pretty old-fashioned way of doing business. I know it's meant to encourage the user to upgrade to a higher tier of subscription, but it just makes me (and the brands I work for) look for alternatives.
What problems is the product solving and how is that benefiting you?
Scheduling posts to go out while I'm doing other things is useful. Aside from that, I prefer other tools and the analytics I get from elsewhere, or even natively on the platforms.
Recommendations to others considering the product:
Look for other platforms like RivalIQ for your analytics. Hootsuite is fine if all you want is a scheduler.


    Food & Beverages

Easy to use, helps to monitor

  • July 25, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite is easy to use to schedule tweets. It is also great for monitoring Twitter as it can show mentions so you don't miss them.
What do you dislike about the product?
I am not able to send a tweet right away. There is a 5-10 minute delay.
What problems is the product solving and how is that benefiting you?
I use Hootsuite to schedule Twitter posts so that I always have content going out.


    Shannon R.

Hootsuite is a useful tool however...

  • July 24, 2017
  • Review verified by G2

What do you like best about the product?
I love that I can mirror postings with my social media accounts across all platforms. It makes it quick and easy to build marketing campaigns for my clients. The login process is smooth, and setting up accounts is effortless.
What do you dislike about the product?
Its extremely basic. There are other programs on the market that offer a better experience with more features. For example, although Facebook has multiple areas to post: groups, events, pages, etc. Hootsuite is limited to pages. There are other programs out there that are less expensive that are able to post in every nook and cranny of Facebook, not just business pages.
What problems is the product solving and how is that benefiting you?
Hootsuite saves me a ton of time. Being self-employed, my time is my money. So Hootsuite surely pays for itself. I also enjoy being able to track marketing campaigns by simply logging into the account and seeing every post that I have made.
Recommendations to others considering the product:
Give it a whirl and make sure to use a dummy account on all SM platforms to see how the posts appear to the end-user.


    Sports

Hootsuite Review

  • July 24, 2017
  • Review provided by G2

What do you like best about the product?
Easy to navigate, easy to see all platforms at one time, easy to see real time feedback
What do you dislike about the product?
be temperamental and slow at times with no apparent cause
What problems is the product solving and how is that benefiting you?
Easily manage all platforms. Its easy to see whats perform in well and respond quickly to what is not


    Information Technology and Services

Easy to Use

  • July 24, 2017
  • Review verified by G2

What do you like best about the product?
I like the ease of use and the User Interface.
What do you dislike about the product?
A little glitchy connecting accounts at times.
What problems is the product solving and how is that benefiting you?
Getting info out to multiple demographics, which is resulting in more feet in the door.


    Information Technology and Services

Easy to Use

  • July 24, 2017
  • Review verified by G2

What do you like best about the product?
I like the ease of use and the User Interface.
What do you dislike about the product?
A little glitchy connecting accounts at times.
What problems is the product solving and how is that benefiting you?
Getting info out to multiple demographics, which is resulting in more feet in the door.


    Government Administration

Not great

  • July 24, 2017
  • Review provided by G2

What do you like best about the product?
Anything automated is great. It worked well from an automation standpoint.
What do you dislike about the product?
Interface was terrible. Not user friendly and hard to navigate.
What problems is the product solving and how is that benefiting you?
We automated social media; i don't feel there was much benefit compared to other products


    Government Administration

Not great

  • July 24, 2017
  • Review provided by G2

What do you like best about the product?
Anything automated is great. It worked well from an automation standpoint.
What do you dislike about the product?
Interface was terrible. Not user friendly and hard to navigate.
What problems is the product solving and how is that benefiting you?
We automated social media; i don't feel there was much benefit compared to other products


    Media Production

Great tool for monitoring online social influence.

  • July 24, 2017
  • Review provided by G2

What do you like best about the product?
It is generally easy to use and straightforward for my purposes.
What do you dislike about the product?
User interface can be a bit messy sometimes.
What problems is the product solving and how is that benefiting you?
Great at monitoring trending social media topics or mentions of my company.


    Sports

LOVE this scheduling tool!

  • July 24, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite makes it so easy to schedule social posts weeks and months in advance. I love how reliable this tool is and that I don't always have to be checking to make sure it's working right!
What do you dislike about the product?
I would love to see Instagram post scheduling added to this tool.
What problems is the product solving and how is that benefiting you?
Being able to manage several accounts with this tool.