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External reviews

4,043 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Environmental Services

Seamless Tool, Better if Upgraded

  • January 31, 2017
  • Review provided by G2

What do you like best about the product?
Great for small businesses streamlining social media marketing and analytics into easy steps.
What do you dislike about the product?
Multiple features require payment, such as additional reports and URL shorteners.
What problems is the product solving and how is that benefiting you?
Solving the issue of not being able to track social media. Benefits include better analyzing which posts gain the best responses, and capitalizing on them.
Recommendations to others considering the product:
Easy to use, but may be cheaper options.


    Performing Arts

Gets the word out for me!

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
It's so easy to use, and gets my information out quickly over multiple platforms.
What do you dislike about the product?
I don't have any problems with it. It does everything that I need.
What problems is the product solving and how is that benefiting you?
Spreading the word about my services.


    Internet

Great for medium-to-large volume companies

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
I really enjoyed using this suite of software, but right now it's not cost-effective for our company. There is a good possibility we will go back to it in the future, though.
What do you dislike about the product?
It's got a slightly steeper learning curve than some others.
What problems is the product solving and how is that benefiting you?
We're working to streamline our social media so we can be more productive on other fronts.
Recommendations to others considering the product:
Definitely a great tool for those looking for an all-in-one option. Just too much for our needs right now.


    Rev Kathleen H.

A Very Helpful Tool

  • January 30, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite enables me to schedule posts in advance so I can set them up and go on to the next thing. This has been a very effective way for us to communicate to our community. Our church has a reputation in our area for being excellent with social media. This can be largely attributed to the work we are able to do with Hootsuite.
What do you dislike about the product?
It would be helpful to be able to replicate posts that we have already created. I do believe, however, that this is a feature of the paid version. That said, the product could be more streamlined as it is somewhat cumbersome when creating multiple posts that either share content or date frequency.
What problems is the product solving and how is that benefiting you?
Hootsuite was vital in enabling me to work ahead while I was on maternity leave, advertising for several weeks without being dependent on my presence. This was a tremendous benefit for our community as my absence was not felt as greatly in our church's communications.
Recommendations to others considering the product:
I highly recommend Hootsuite. It makes our communications so much more effective, without much extra work on our part.


    Jenny H.

Hand app to use but not the be all and end all

  • January 30, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite allows me to see in one fell swoop what is going in my social media accounts and multi-post amongst them. Super handy when needing to get some important messages out there.
What do you dislike about the product?
The amount of times a well composed and super hash tagged post for instagram has gone missing in the ether between my computer and my phone is ridiculous. I'm not sure what precisely happens and it doesn't happen all the time but I just WISH Hoostuite had a failsafe for sent posts that weren't received by the device. A place to save drafts or something!
What problems is the product solving and how is that benefiting you?
Managing multiple social media accounts in one place is super useful. Rather than logging into numerous accounts you can login to one thing and view what's happening and post from one place. Very handy!
Recommendations to others considering the product:
For all that Hootsuite can be a bit clunky from time to time it solves the problem of managing multiple accounts in one go. It allows me to craft my social posts in a more user friendly space than often the phone allows (on my computer instead) and I can monitor what's happening within one window rather than multiple. Be aware that sometimes posts can go missing, especially between hoot suite and instagram which can be a royal pain if you have carefully crafted your post and it goes awry. Not to mention Mac's new global copy and paste which seems to conflict with this ability as well - fun times!


    Wholesale

Hootsuite is fantastic!

  • January 30, 2017
  • Review verified by G2

What do you like best about the product?
I love being able to post to all our social media sites at one time, and I love being able to schedule many posts in advance. It's a HUGE time saver!!
What do you dislike about the product?
Nothing really.... I think the whole platform is fantastic.
What problems is the product solving and how is that benefiting you?
Saving time by scheduling, for example, a week's worth of social media posts in advance.


    Internet

Effective social media scheduler

  • January 30, 2017
  • Review verified by G2

What do you like best about the product?
Easy to add multiple networks and schedule for all of them at once.
What do you dislike about the product?
The interface is not user-friendly at times, especially on desktop.
What problems is the product solving and how is that benefiting you?
Scheduling social media posts increases efficiency, saves time, and allows posts to go live at optimal times.


    Marketing and Advertising

Hootsuite

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
I love how my twitter account runs down the side of the page, not interrupting me while I work, but available for me to glance at, and interact with, when I like.
What do you dislike about the product?
I can't think of anything that I dislike. I do not use it right now. It was at a design company that I worked for in the past.
What problems is the product solving and how is that benefiting you?
No problems. The bemefits were that I did not have to stop what I was doing to see what is going on in the world.
Recommendations to others considering the product:
I recommed using hootsuite with social media platforms. It is awesome!


    Morgan C.

Awesome!

  • January 30, 2017
  • Review verified by G2

What do you like best about the product?
I have a team of social media coordinators, it's user friendly and we are able to organize and schedule posts.
What do you dislike about the product?
Price structure, as our company expands and we add more restaurants...the price scale doesn't seem accurate for what I need.
What problems is the product solving and how is that benefiting you?
Prior to Hootsuite, our company was not able to effectively respond to social media posts and location tags. Customer Engagement is key for the restaurant industry and Hootsuite has created a platform for us to execute this initiative.


    Education Management

nice tool for organizing social media

  • January 30, 2017
  • Review verified by G2

What do you like best about the product?
It is so helpful to schedule posts across different social media platforms in one place
What do you dislike about the product?
Kind of hard to use at times, can be glitchy and not post when it is scheduled to post.
What problems is the product solving and how is that benefiting you?
It makes it easier to control social media posts and keep a consistent brand across platforms