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External reviews

4,043 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Great option for social media management

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
I like how you can manage a good bit of social media channels on the free version. Most of my career I have been working for nonprofits so we didn't have a budget to obtain certain software. Hootsuite gave us the ability to manage several channels for a low price.
What do you dislike about the product?
At the time, we couldn't manage Instagram on it. I haven't used it in a while so not sure that is the case today.
What problems is the product solving and how is that benefiting you?
We were able to engage with our followers more having all of social channels in one place. I was able to see all channels on one screen and reply more real-time to follower's questions/comments.
Recommendations to others considering the product:
See how many channels you have an evaluate the best pricing option.


    Marketing and Advertising

Hootsuite review

  • January 30, 2017
  • Review verified by G2

What do you like best about the product?
I love every feature Hootsuite has. The capabilities of the software makes my life as a social media manager easy. Everything in one place, and is nicely organised.
What do you dislike about the product?
I don't actually dislike anything about the software! I have no faults whatsoever
What problems is the product solving and how is that benefiting you?
We are managing a number of clients in different times zones, so HootSuite's scheduling feature allows us to plan in advance when we aren't in the office.
Recommendations to others considering the product:
Definitely try it out and all its features!


    Public Relations and Communications

Hootsuite review based on past use

  • January 29, 2017
  • Review provided by G2

What do you like best about the product?
I loved having the ability to schedule multiple post at one time, while also working on several social entities across different platforms.
What do you dislike about the product?
At the time I was using it, I wasn't able to tag and correctly confirm that I tagged the correct twitter handle to the post while doing it through hoosiite. So instead of a one step process it took 3.
What problems is the product solving and how is that benefiting you?
Handling several social client and internal profiles at once and scheduling for future posting. Also, monitoring the activity of said profiles.


    Marketing and Advertising

optimize your posts!

  • January 28, 2017
  • Review provided by G2

What do you like best about the product?
it is easy to use and easy to understand.
What do you dislike about the product?
i can not think of any as it served my purposes,
What problems is the product solving and how is that benefiting you?
it wasn't really a problem but an objective to increase our reach. and hootsuite helped me with that.


    Robyn H.

Use it daily.

  • January 28, 2017
  • Review verified by G2

What do you like best about the product?
Great app that makes scheduling tweets, following multiple keywords or lists and managing multiple accounts super simple. The mobile app is easy to use.
What do you dislike about the product?
I find the desktop application more complicated than competitors like TweetDeck.
What problems is the product solving and how is that benefiting you?
Managing multiple business, client accounts.


    Management Consulting

easy to use

  • January 27, 2017
  • Review provided by G2

What do you like best about the product?
easy to use, and allows you to share to several social media chennels
What do you dislike about the product?
it can be a little frustrating how manual the process of introducing information can be
What problems is the product solving and how is that benefiting you?
scheduling at different times, it should allow you to schedule videos


    Chuck C.

Hootsuite

  • January 27, 2017
  • Review verified by G2

What do you like best about the product?
Ease of usefulness across several social media channels.
What do you dislike about the product?
Not easy to see notifications from followers.
What problems is the product solving and how is that benefiting you?
Solves multi-platform management and scheduling issues. Allows for much easier layout of social media plans.
Recommendations to others considering the product:
It is good, but with some limits that can only be resolved by also logging into the native social media platform.


    Marketing and Advertising

Great way to promote your brand

  • January 27, 2017
  • Review provided by G2

What do you like best about the product?
I like that I can set up my posts for later dates. I can be sleeping and still have a post made.
What do you dislike about the product?
I dislike that you have to pay for extended use.
What problems is the product solving and how is that benefiting you?
I keep my clients clear of all the behind the scene work so that they can write without interruptions?


    Entertainment

Saves time

  • January 27, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite allows me to schedule social media marketing campaigns weeks in advance. I use it for all of my big event promotions and it's very nice to have posts scheduled in advance during busy weeks before an event takes place.
What do you dislike about the product?
No major dislikes. The product delivers and saves me time. I can't think of any specific dislikes. As long as the service keeps with the times we are good.
What problems is the product solving and how is that benefiting you?
Overall, it saves me time. I can look at an entire marketing campaign as a whole prior to scheduling posts. I know what's the big message each week.


    Toren E.

Life-Changer

  • January 27, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite really helps me manage and prioritize my time at work. Being a marketing company we're constantly on social media, there are so many channels that would take hours to update on a daily basis. Hoot suite saves me SO much time and I can manage what and when the content goes out.
What do you dislike about the product?
I would like for it be a little easier to manage updates and scheduling on the mobile site. I have been in a bind before and have had to use their mobile application, I found it difficult to manage while on the go.
What problems is the product solving and how is that benefiting you?
We need to stay current and get information to folks about current listings, or properties as we're a real estate marketing company and things can change at the drop of a hat. With hoot suite I can ensure that information is being given to people (that is up to date) no matter what social media platform they use. It has really made my life easier and honestly, don't know what I would do without it.