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External reviews

4,043 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great for managing multiple accounts and easy to use

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use, scheduling and mobile use
Make life easier for social media teams
What do you dislike about the product?
Wish reports cost less for analytics (they are good but expensive)
What problems is the product solving and how is that benefiting you?
managing multiple accounts and scheduling
Recommendations to others considering the product:
Hootsuite continues to make changes which is great and did make things less expensive.
The ease of use and benefits to the school team has made a great impact on scale media management.


    Airlines/Aviation

Simplifies my daily work

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
It's really organized my information collection daily routine, and allows me to stay more consistent and scheduled in the delivery of my social media messaging.
What do you dislike about the product?
I found it to be overly expensive, and I had a tough time trying to teach my colleagues how to use it.
What problems is the product solving and how is that benefiting you?
It allows me to save time and be more consistent.
Recommendations to others considering the product:
Watch youtube instructional videos, it'll really help you learn how to use this platform more quickly.


    Alex M.

Terrific, yet frustrating.

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
Analytics feeds, bulk messaging, and posting across multiple accounts at the same time.
What do you dislike about the product?
Lack of direct posting to Instagram is almost a deal breaker. One has to use other software, such as grum.com, to fully implement scheduling posts.
What problems is the product solving and how is that benefiting you?
Keeping track of multiple social media accounts is easier with Hootsuite. Prior to using it, mentions and tags on Twitter and Instagram would sometimes go unnoticed, resulting in less interaction with our followers.
Recommendations to others considering the product:
Make sure to have a way another way of scheduling posts to Instagram, such as grum.co


    Tamra R.

Social Media Content Streamlined

  • January 25, 2017
  • Review verified by G2

What do you like best about the product?
I love that I can login to one place and manage all my social media content across the different social media platforms. It's not just a tool for posting and sharing, it allows you to monitor mentions and other engagement across the different networks so you can stay on top of it more easily. This helps with brand monitoring and makes for some excellent customer/client engagement.
What do you dislike about the product?
Hootsuite is awesome, but I would love to see a few more platforms added. I would also like to see some more in depth insight analytics.
What problems is the product solving and how is that benefiting you?
This helps us save a ton of time. instead of using personnel bandwidth to post our messages across the different networks we can sit down and schedule it all out. The process is now automated.
Recommendations to others considering the product:
If you are looking to streamline your social media strategy, I highly recommend you look into Hootsuite. It has really helped us take the busy work out of the social media portion of our marketing implementations. It may take a few days to set up a plan and organize how you want your automation to be set up, but it's completely worth it. Also i recommend trying to understand your audience and times of days that they engage with your social networks. This will help ensure you are scheduling automated posts that will be effective.


    Education Management

Great Product for Basic Social Media -- And get a little learning!

  • January 25, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite is easy to learn, and easy to implement, and easy to control what gets posted!
What do you dislike about the product?
I wish there were more features available in their "Pro" mid-tier of accounts. I'm in a small department, so we don't need a Team of accounts. But it would be nice to get some of the reporting and numbers stuff that's available!
What problems is the product solving and how is that benefiting you?
I work for a school district, and we are trying to get information out quickly to parents, students, and the community where they operate. It's much easier to co-ordinate from one place on Hootsuite. It's also wonderful to give our stakeholders real data they can use about what posts work and what doesn't.


    Libraries

Hootsuite

  • January 25, 2017
  • Review verified by G2

What do you like best about the product?
I love that you can schedule social media postings all in one place, to be posted at later times. This allows me to do all the upcoming posts at one time, for Facebook, Twitter, and other social media that my business uses.
What do you dislike about the product?
There is nothing I dislike, the service suits my needs.
What problems is the product solving and how is that benefiting you?
I am solving time efficiency. I don't have to go in and do each social media posting over and over, or a little each day. I can do all of it in one place at one time, and that leaves me with more time for other work.


    Alida M.

The most useful business social media automation

  • January 25, 2017
  • Review verified by G2

What do you like best about the product?
Hootsuite's listening streams are extremely useful for monitoring.
What do you dislike about the product?
Clunky UI, especially during tagging makes it sometimes frustrating to schedule posts.
What problems is the product solving and how is that benefiting you?
Our biggest challenge is ensuring that our brand is pervasive and communicates our core values. While we have multiple other channels, including email marketing, content marketing, and media channels, they need to actually get to our new targets. Hootsuite allows us to do that in a timely, organized manner across different platforms. It also allows to monitor what's happening with our various stakeholders with listening streams, which allow us to track tweets and posts by categories we determine of users.
Recommendations to others considering the product:
The bulk scheduler is far from ready for use. Be prepared for that. However, unlike Buffer, Hootsuite is really built for businesses managing a lot of different channels which makes it the most robust solution.


    Farming

Overall good service

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
I like how the feeds are organized and the amount of services you can link before having to pay. It helped a lot in convincing the Executive management to switch from Buffer to Hootsuite.
What do you dislike about the product?
I didn't like the way that Instagram was delayed and for a long time wouldn't post directly from the webpage.
What problems is the product solving and how is that benefiting you?
It's good to get some analytics to support the decision making in regards to social media, one problem we had was figuring out when our audience was active, and we are using Hootsuit along with some other analytic sites to help us determine this and engage better, for fundraising purposes.
Recommendations to others considering the product:
Easy to use, the Instagram posting features are annoying, but everything else is intuitive and quick to master.


    Online Media

Hootsuite Review

  • January 25, 2017
  • Review verified by G2

What do you like best about the product?
being able to schedule out social media postings
What do you dislike about the product?
cumbersome, and don't like that it lists on FB as being posted by hoot suite (viewers know you scheduled it)
What problems is the product solving and how is that benefiting you?
saving time


    Religious Institutions

Easy to use and manage social media

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
I like that I am able to manage multiple social media platforms in one place such as twitter and facebook for my business. It also makes it easy to schedule multiple posts in advance for campaigns.
What do you dislike about the product?
I wish that I could more easily view other profiles of people who retweet, like, mention us or share my posts.
What problems is the product solving and how is that benefiting you?
I am able to spend less time creating posts, because I am able to schedule multiple in advance, for multiple platforms.
Recommendations to others considering the product:
I would recommend Hootsuite to those managing multiple Social Media Accounts and to those who what to post and see feeds all in one place.