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External reviews

4,043 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tameka M.

Great Social Media Marketing Tool

  • January 13, 2017
  • Review verified by G2

What do you like best about the product?
The ease of use. Even if you aren't a social media professional, it's easy to use. I also like that they have a "university" where you can stay up to date on your SMM skills.
What do you dislike about the product?
Sometimes there are issues with images populating on certain social media sites.
What problems is the product solving and how is that benefiting you?
I'm helping my clients maximize their marketing ability of their content and saving time doing it.
Recommendations to others considering the product:
Sign up for as many university classes and go to their webinars.


    Higher Education

Split Twitter into the things you care about

  • January 13, 2017
  • Review verified by G2

What do you like best about the product?
Our twitter feed has several "channels" that I care about- our clients, our competitors, and local news I need to be aware about. I use Hootsuite to separate out the "noise" and create quick and easy posts about the things my followers care about.
What do you dislike about the product?
It's not exactly easy to find some of the features and how to use them for your industry.
What problems is the product solving and how is that benefiting you?
The product makes my PR processes faster and easier.


    Michelle H.

Easy to use

  • January 13, 2017
  • Review provided by G2

What do you like best about the product?
How easy it is to use is great for newbies in the field. Very easy to train others.
What do you dislike about the product?
Honestly for what we use it for to market a school newspaper, I don't dislike anything. It's very easy.
What problems is the product solving and how is that benefiting you?
Marketing to readers of our student newspaper, both the print version and the online version.
Recommendations to others considering the product:
If you need something to schedule posts for social media, Hootsuite is very easy to use.


    Computer Software

I use Hootsuite Pro for my business and manage over 10 accounts with ease.

  • January 13, 2017
  • Review verified by G2

What do you like best about the product?
Ability to schedule and the content suggestions.
What do you dislike about the product?
Schedule timing is limited, cannot view FB feed
What problems is the product solving and how is that benefiting you?

Posting and scheduling at the same time, work in teams


    Renee Y.

Hootsuite is a good analytical tool and scheduler.

  • January 12, 2017
  • Review provided by G2

What do you like best about the product?
Being able to view various feeds in the same place, and being able to post to multiple platforms at the same time.
What do you dislike about the product?
I wish there were more analytics available with the free version.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me keep track of multiple social feeds as well as schedule posts out for a week at a time. This saves a good deal of time and allows me to see if my posts are being viewed as well.


    Sara K.

Great

  • January 12, 2017
  • Review verified by G2

What do you like best about the product?
I love the fact that I can schedule tweets and LinkedIn posts, make lists to monitor my competitors on social media, and monitor different hashtags. It's so convenient to have all my feeds in one place.
What do you dislike about the product?
It's hard to tell if your post is going to show up in the format you like. For example, sometimes my link previews don't show up the way I want them to on LinkedIn.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of not having to be tweeting while I'm out of the office because I have tweets scheduled. I can also keep my finger on the pulse of what people in my industry are discussing.


    Molly S.

Streamlined but underused

  • January 12, 2017
  • Review provided by G2

What do you like best about the product?
I love that Hootsuite helps streamline the social media dept's job. With far less need for multiple tabs open it gives everyone more room to breathe.
What do you dislike about the product?
I dislike that people don't use it enough. I don't know why they don',t even I could be using it more, but for some reason I don't.
What problems is the product solving and how is that benefiting you?
The problem is mentioned above, we're just not using it even though the benefits of time saving are certainly there. The studies that show that multiple tabs open reduce productivity have opened our eyes to that small fact. So when it's used, it's DEFINITELY a time saver.
Recommendations to others considering the product:
Hit the ground running and really consciously implement this into your training and usage.


    Restaurants

Does my job for me!

  • January 12, 2017
  • Review verified by G2

What do you like best about the product?
It is extremely easy to plug content into Hootsuite and feel confident that it will hit the appropriate social media channels when I've asked it to. It allows me to focus on other things throughout the day and I love that it's working behind the scenes doing my work for me!
What do you dislike about the product?
I wish that it was compatible with more social media channels and I wish there was a way to keep "hootsuite's" name off of some of my posts.
What problems is the product solving and how is that benefiting you?
Recruiting Team Members, Building Team Member Retention and Boosting Moral.
Recommendations to others considering the product:
I highly recommend Hootsuite when it comes to using it to build content on your social media channels. I am eager to continue building my brand name and Hootsuite makes it so much easier for me to do that!


    Music

Pretty good

  • January 12, 2017
  • Review provided by G2

What do you like best about the product?
You could schedule posts and they had tools for target marketing
What do you dislike about the product?
the price. I was frustrated that the service was so expensive
What problems is the product solving and how is that benefiting you?
I'm trying to locate my fans and reach them directly.


    Publishing

Reports made easy

  • January 12, 2017
  • Review verified by G2

What do you like best about the product?
Powerful analytics that give an easy to read and concise overview of important Facebook and Twitter activity with easy-to-understand visualizations.
What do you dislike about the product?
Costly to receive advanced analytics with data exports
What problems is the product solving and how is that benefiting you?
Hootsuite's analytics, auto scheduling, and content suggestions assists in day to day decisions and content rollout.