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External reviews

4,043 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Management Consulting

LOVE ME SOME HOOTSUITE

  • January 10, 2017
  • Review verified by G2

What do you like best about the product?
Love using it with multiple social networks and managing different brands/accounts. Love the mobile app + desktop platform.
What do you dislike about the product?
Hmmm... sometimes on Twitter, tagging might result in an extra space but I'm not sure if that's been resolved. It is hard to dislike when it is so easy to use and all of your marketing friends/agency friends are using it too.
What problems is the product solving and how is that benefiting you?
Managing multiple social media profiles (Linkedin Company Showcase Page, Facebook Business Page, Twitter Profile) and aligning messaging through all of these to schedule social posts with ease. Also reporting!
Recommendations to others considering the product:
No brainer - stop scheduling on all networks and use Hootsuite to align all of your networks together.


    Publishing

Hootsuite - Excellent Produt

  • January 09, 2017
  • Review provided by G2

What do you like best about the product?
You're able to connect all of your company's social media accounts, which makes posting easier and faster.
What do you dislike about the product?
Complicated interface. The home screen is slightly complicated to use.
What problems is the product solving and how is that benefiting you?
Multiple posting on social media accounts.


    Lauren V.

Quick & easy social media management

  • January 07, 2017
  • Review verified by G2

What do you like best about the product?
It's very easy to schedule posts across multiple platforms all on one screen, and I love that there's a mobile app. I work late at night a lot, so when I come up with post ideas or need to schedule something for a time during the day, I can easily do it through Hootsuite on my laptop, phone, or iPad.
What do you dislike about the product?
I can't check or schedule posts to Facebook groups through the mobile apps, and I've had a few scheduled Facebook group posts fail and not post.
What problems is the product solving and how is that benefiting you?
I'm able to increase my visibility on social media throughout the day, which helps me grow my brand better. It's also nice to be able to check and post to several different social media accounts from one place. I've found it really helpful especially for Twitter so I can schedule tweets weeks, even months, out.


    Public Relations and Communications

Great for managing multiple accounts and brands

  • January 06, 2017
  • Review verified by G2

What do you like best about the product?
I love the tabs and streams - when managing multiple accounts for multiple brands, it's nice to have everything accessible in once place.
What do you dislike about the product?
The aesthetic quality of Hootsuite isn't my favorite.
What problems is the product solving and how is that benefiting you?
I've spent less time monitoring pages and feeds, having them all in one place, which allows me to use my time more efficiently.


    Marketing and Advertising

Meh, my thoughts on Hootsuit

  • January 06, 2017
  • Review verified by G2

What do you like best about the product?
I like that I have the ability to post to multiple Facebook accounts. However, when it comes to Facebook Hootsuite doesn't offer a whole lot of good otherwise.
Suggestions feature is also helpful.
What do you dislike about the product?
Their focus on Twitter distracts from usability for other platforms.
For smaller agencies, their reports are expensive.
What problems is the product solving and how is that benefiting you?
Lack of human resources to manage multiple social media clients.
Recommendations to others considering the product:
Decide which platforms you use most for your customers and then decide which social management tool to get. Hootsuite is great for twitter but look elsewhere for others.


    Elise G.

Not user-friendly

  • January 06, 2017
  • Review provided by G2

What do you like best about the product?
I liked that you could have all platforms all on one easy to use interface. I liked that we could schedule Tweets via this interface as well.
What do you dislike about the product?
Didn't like a lot of things. Most of all, it was really difficult to add additional users, even with the paid plan. The interface really didn't seem to keep up with scheduling tweets like other services like Buffer. I feel like the interface looks like the same it did back in 2012.
What problems is the product solving and how is that benefiting you?
We are are a Fintech company using an AI assistant to help people with their finances.


    Higher Education

Solid product that's mobile friendly

  • January 06, 2017
  • Review provided by G2

What do you like best about the product?
I like that I can check in on the social media channels anywhere by using the mobile app.
What do you dislike about the product?
Creating and replying tweets is not as intuitive at first as you might hope.
What problems is the product solving and how is that benefiting you?
We need to monitor the social media channels all day, every day and this allows us to have a life and still be responsible.


    Public Relations and Communications

Hootsuite Review

  • January 06, 2017
  • Review provided by G2

What do you like best about the product?
I like that I am able to use one platform to schedule multiple messages. This platform makes life so much easier when working with several clients
What do you dislike about the product?
Scheduling posts on Instagram is not the most convenient due to it involving multiple steps.
What problems is the product solving and how is that benefiting you?
Problems we are solving involve accuracy with timely posts and not having to do it manually on each platform.


    Food & Beverages

Great for managing multiple venues with multiple social media sites

  • January 05, 2017
  • Review verified by G2

What do you like best about the product?
The ability to schedule tweets and posts in advance
What do you dislike about the product?
At times i have had some difficulty uploading photos.
What problems is the product solving and how is that benefiting you?
It's nice to view everything in one spot.


    Kelley M.

Hootesuite Suits me!

  • January 05, 2017
  • Review provided by G2

What do you like best about the product?
I like being able to follow multiple social streams, both accounts and topics.
What do you dislike about the product?
Sometimes I wish I could monitor more streams at once. But that would only clutter up an already cluttered page...so much text.
What problems is the product solving and how is that benefiting you?
We share content from multiple websites, multiple times a day, so we are using Hootesuite to monitor our own streams as well as those of our contributors and topics of interest.
Recommendations to others considering the product:
Start small, with just a few accounts to monitor. Learn the different features til you figure out what works better for you and your company. Find out how mobile works differently from desktop.