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External reviews

4,042 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Writing and Editing

An expert tool to use for social media management.

  • December 21, 2016
  • Review provided by G2

What do you like best about the product?
Hootsuite offers quite the variety of social media platforms to post on, as well as campaign management.
What do you dislike about the product?
When initially getting used to the service/platform, it takes some time to get used to the clunky user interface.
What problems is the product solving and how is that benefiting you?
Using Hootsuite allows me to track my posts across multiple platforms so I don't have to use Wordpress's subscription tool.
Recommendations to others considering the product:
Just be wary of a clunky interface


    Health, Wellness and Fitness

It's easy to use and useful!

  • December 20, 2016
  • Review verified by G2

What do you like best about the product?
The ability to schedule messages and tweets/updates. It allows me to tweet while I sleep!

I also really like the dashboard. Everything is in view at a quick glance. I get a broad overview of all I want to see. When it becomes too much, I can easily remove panes and focus my view.
What do you dislike about the product?
All the e-mail blasts and updates. I unsubscribed, but they keep coming! Sometimes the interface can be too cluttered and an eye-sore. I'd also like to see a 'night' theme. Looking at the white background for extended periods of time can be tiresome on my eyes at times. Take a look at the Twitter app for Android. They have a night theme that is really easy on the eyes, especially in a dark room.
What problems is the product solving and how is that benefiting you?
Automation is the key to staying consistent and relevant. While others are sleeping, our brand seemed hard at work.


    Computer Software

Good for small social team

  • December 20, 2016
  • Review verified by G2

What do you like best about the product?
I love how easy it is to schedule posts in Hootsuite as well as monitor different channels in one dashboard. You don't have to click around into different account to manage different brand social channels.
What do you dislike about the product?
The team setup is very confusing. If you have different brands and teams working with you on social it can be a nightmare to set up. I've been using Hootsuite for 3+ years and still have trouble with capabilities etc.
What problems is the product solving and how is that benefiting you?
I value Hootsuite because I can monitor and post from different brands extremely easily. The scheduling is also intuitive.


    Logistics and Supply Chain

Hootsuite- Effictient and relaible platform for Sales

  • December 20, 2016
  • Review verified by G2

What do you like best about the product?
Ease, simple design . All social media networks on one platform. ease in anayltics
What do you dislike about the product?
the dashboard could be more appealing to the eye. more graphical representation is needed
What problems is the product solving and how is that benefiting you?
all media networks on one platform.

ease in managing


    Lora W.

Great for monitoring multiple accounts at once

  • December 19, 2016
  • Review verified by G2

What do you like best about the product?
I like that you can view multiple platforms and accounts on one site, back to back
What do you dislike about the product?
Hootsuite does not allow posting inside of events
What problems is the product solving and how is that benefiting you?
We were having trouble managing multiple station accounts and platforms...it helps being able to manage it all in one place


    Broadcast Media

Social Media DYI- BEST

  • December 19, 2016
  • Review verified by G2

What do you like best about the product?
being able to monitor all my business pages at the same time.
What do you dislike about the product?
You cant delete in bulk. Need training for some other parts of the program.
What problems is the product solving and how is that benefiting you?
Being able to be consistent with my brand.


    Computer Software

Nice tool to schedule posts

  • December 19, 2016
  • Review verified by G2

What do you like best about the product?
I like that it acts as a hub for social media posting/ scheduling. Plus you can instantly shorten URLs.
What do you dislike about the product?
Nothing in particular. I am not an advanced user.
What problems is the product solving and how is that benefiting you?
Digital Marketing.


    E-Learning

Simple, effective social media automation

  • December 18, 2016
  • Review provided by G2

What do you like best about the product?
Manage multiple social media accounts with specific, unique, timed posts.
What do you dislike about the product?
Limited without paying for premium features, interface is a little clunky at times
What problems is the product solving and how is that benefiting you?
Not having to post each day at the moment you want to post, manage multiple platforms at once. Able to have far broader impact with followers.


    Kate R.

Social Media Made Simple

  • December 16, 2016
  • Review verified by G2

What do you like best about the product?
Hootsuite was easy to use and intuitive. It made scheduling posts easy, even when using it for multiple clients. I found the layout attractive and easily customizable. I was able to manage multiple Twitter, Facebook, LinkedIn, WordPress, Foursquare and Google+ networks all from one place... I was able to schedule updates (including on a calendar and even upload from a spreadsheet (csv file) and collaborate as a team (delegate replies, tweets, mark as done, track messages etc). It worked as a Mobile apps (I use iOS) and allowed me to check work on the go. It also provieded customised analytics (including scheduled reports) and RSS integration (post updates from an RSS feed). Overall I also found it had a helpful and comprehensive support pages and friendly customer support team.
What do you dislike about the product?
I really can't remember many downsides to this product, except possibly the price. If you're a smaller business, or a one-man-band operation this might not be for you. Although Hootsuite has a free option, and the pro option is $14.99 per month (or effectively $9.99 per month if you pay yearly).
What problems is the product solving and how is that benefiting you?
Before this program, I was setting timers on my phone and posting items early in the morning. After being trained to use it I was able to thoughtfully schedule my posts, and stagger them during the most opportune times for our clients. It was a game-changer in terms of extending our reach.
Recommendations to others considering the product:
Do the trial period first and see if its something that would benefit you.


    Human Resources

Perfect All In One Social Media Distribution Tool

  • December 16, 2016
  • Review verified by G2

What do you like best about the product?
I love that you can integrate LinkedIn Groups and the Auto Scheduler feature.
What do you dislike about the product?
Nothing that I dislike but with they would add in integration with Google+ communities.
What problems is the product solving and how is that benefiting you?
Automating our social posts and saving a lot of time on the posting side. Also, this has made are posts more effective.
Recommendations to others considering the product:
They also have a bulk message uploaded feature which is very helpful when trying to schedule out a lot of messages.