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External reviews

4,042 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Higher Education

Great Comprehensive Media Manager

  • November 14, 2016
  • Review verified by G2

What do you like best about the product?
Easy to use and follow different streams
What do you dislike about the product?
Updates have a lag and its an extra step to view your actual stream of messages
What problems is the product solving and how is that benefiting you?
Project management, Customer concerns


    Alexander M.

Shout out to Hootsuite

  • November 12, 2016
  • Review verified by G2

What do you like best about the product?
Hootsuite gives you a clean and easy to navigate dashboard for all of your social media streams. In the early days, this was pretty limited, but it has come a long way. There are also great management tools where you can have other users post content for you to approve and schedule
What do you dislike about the product?
There is a bit of a learning curve. Adding streams, especially from some of their less-supported platforms, can be tricky. The interface for the scheduler looks nice, but can be clunky at times.
What problems is the product solving and how is that benefiting you?
Being able to compile multiple social media posts all at once and then scheduling them out. It is also a great way to keep an eye on trends and keywords.
Recommendations to others considering the product:
Make sure you set up your teams early-on if you are using their pro tools. Also, make sure that you have calendar view on to make sure you are not double posting.


    Franklin A.

Messy

  • November 10, 2016
  • Review verified by G2

What do you like best about the product?
To add many streams of different social media platforms
What do you dislike about the product?
very messy and takes alot of time to get ready,
What problems is the product solving and how is that benefiting you?
Streamlined product that easy to use for someone with a busy schedule


    Míriam B.

A must-have tool for Social Media management

  • November 10, 2016
  • Review verified by G2

What do you like best about the product?
Hootsuite is super easy to use and very intuitive. I think they have a pretty good freemium version for startups and SMEs. I have used it for personal projects too.
What do you dislike about the product?
Their posting on Instagram feature does not work really well. I've programmed some photos and never showed up. For Instagram I always end up posting manually.
What problems is the product solving and how is that benefiting you?
Content distribution. It's very easy to manage the content calendar with Hootsuite so that we can plan what content will be distributed through which platform. Scheduled content is by far the best solution Hootsuite is offering right now in the company I work for.
Recommendations to others considering the product:
Hootsuite is a very good start thanks to their free version. It doesn't lack for any core functionality: comprehensive built-in listening, publishing features and vast array of integrations.


    Amanda S.

User Friendly !

  • November 09, 2016
  • Review provided by G2

What do you like best about the product?
Gives me the ease of scheduling all my social media post ahead of time and making my life stress free !
What do you dislike about the product?
The limit of platforms on the free version.
What problems is the product solving and how is that benefiting you?
Sometimes my post do not go through after scheduling, I have to go back in and see what the issue is.


    Tali G.

Confusing tool

  • November 09, 2016
  • Review verified by G2

What do you like best about the product?
I liked the content suggestions for twitter, and that's about it.
What do you dislike about the product?
VERY confusing interface, unintuitive, very old fashioned website with a lot of banners and buttons. I haven't used it in a while just because I found better options (buffer!). Prices are high and there is no justification for them.
What problems is the product solving and how is that benefiting you?
Couldn't find the benefits so stopped using Hootsuite all together. I tried their trial of the premium plan and couldn't understand why I need it when there are such great free/cheaper tools out there. Hootsuite is like those people that still use Windows XP and don't want to upgrade because "it's working so why upgrading?".
Recommendations to others considering the product:
There are other tools out there that will do what Hootsuite does better and cheaper. Start with Buffer to schedule posts and then continue from there.


    Higher Education

Managing Small Social Media Teams Economically

  • November 09, 2016
  • Review provided by G2

What do you like best about the product?
Ease of use. Social listening via lists, keyords, #'s geocode etc
What do you dislike about the product?
Communicating between teams is a little clunky and non-intuative
What problems is the product solving and how is that benefiting you?
Listening to what current and prospective students are saying about the university. The platform makes it easy to do so in several ways


    Marketing and Advertising

Perfect for a Social Media Manager!

  • November 08, 2016
  • Review verified by G2

What do you like best about the product?
Love the setup of "streams." I can see all of my social media accounts listed in a row and customize each view. Plus the scheduling option and analytics are great as well.
What do you dislike about the product?
I do wish Hootsuite had the ability to automatically post to Instagram for me.
What problems is the product solving and how is that benefiting you?
N/A
Recommendations to others considering the product:
n/a


    Photography

Hootsuite has been helpful in organizing our social media

  • November 08, 2016
  • Review verified by G2

What do you like best about the product?
We are a small team, so hootsuite has helped us organize our social media channels and helps us get our voice heard in a competitive market.
What do you dislike about the product?
There aren't currently a lot of good options for instagram.
What problems is the product solving and how is that benefiting you?
It has been a real time saver for our team.


    Marketing and Advertising

Good Social Media Management Dashboard for Larger Organizations

  • November 04, 2016
  • Review verified by G2

What do you like best about the product?
While the free version is very limited, the paid versions have some great features for role-based management. The Enterprise version is ideal for teams managing many pages / profiles and analytics features are robust. Price is a little high making it a better option for teams with larger budgets. Monitoring features are better than alternatives like Buffer.
What do you dislike about the product?
Features for free version are limited and price is high for small organizations where a more affordable option like Buffer will suffice.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it possible to manage a large remote team with varying levels of access as well as dozens of social media profiles from one dashboard.