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External reviews

4,042 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Woot Woot for the Hoot

  • October 18, 2016
  • Review verified by G2

What do you like best about the product?
I love everything about Hootsuite! I've used it to manage social media for corporations and for non-profit. It's centralized hub for content with easy-to-use scheduling of posts makes it a marketer's dream. It's a great way to save time and blast your message to multiple social portals with a quick click of the button. The analytics tools are really helpful, too. As they allow marketers to have key insights into when their posts will best perform and the types of message that most resonate with their audience.
What do you dislike about the product?
Honestly, there is very little to not like about this tool. It's user friendly and fun. My only criticism has been it's limited integration with marketing automation tools, such as Marketo.
What problems is the product solving and how is that benefiting you?
Social media management; content distribution; social data analytics; social listening
Recommendations to others considering the product:
This is one of the few platforms where it's easy to use all the features. So don't miss out! Implement, leverage and use all of them.


    Ashleigh B.

Hootsuite saves me so much time

  • October 12, 2016
  • Review verified by G2

What do you like best about the product?
I like that hootsuite saves me time from switching between pages or apps. I can consolidate my amount of work and also set aside an hour or so to lay out almost all of my scheduled or anticipated social media posts.

I often find that the abilities to tag other pages and users is better through hootsuite than the facebook app and Facebook pages app.
What do you dislike about the product?
The cost of pro keeps increasing and they nickel and dime for other expenses like shortened URLs or analytic reports
What problems is the product solving and how is that benefiting you?
Scheduling. This helps me stay on top of my social media and saves me time.


    Internet

Manage multiple social profiles

  • October 05, 2016
  • Review verified by G2

What do you like best about the product?
Easy to connect social profile and monitor account activity
What do you dislike about the product?
Have to pay for advanced reports that should be included in the Pro price.
What problems is the product solving and how is that benefiting you?
Managing multiple account and being only 1 person


    Stuart S.

Trying to Make Sense Out of Social Media.

  • October 05, 2016
  • Review provided by G2

What do you like best about the product?
The ability to layout all of our social media channels in one spot and make sense of it all.
What do you dislike about the product?
I think there is room for improvement in terms of layout.
What problems is the product solving and how is that benefiting you?
Social Media is a big part of our marketing, and so we needed something to bring it all together and allow us to do what we need to do on a day to day basis.
Recommendations to others considering the product:
It's a good option to organize and schedule all your social media needs.


    Events Services

Social Management Magic

  • October 04, 2016
  • Review provided by G2

What do you like best about the product?
Hootsuite is the definitive answer to multiple social page management. The listening and publishing tools allow me to schedule relevant content, understand what the client base is looking for, and maintain a strong brand presence in my industry. I always recommend this service to colleagues, and continue to absorb their original content. Great job Hootsuite!
What do you dislike about the product?
I find the scheduling interface to be a challenge for new social media schedulers, and would suggest more intuitive scheduling systems.
What problems is the product solving and how is that benefiting you?
This solves a major problem for sending forth multiple messaging systems.


    Non-Profit Organization Management

Good, but not great just yet.

  • October 04, 2016
  • Review verified by G2

What do you like best about the product?
Organizing and scheduling for Twitter messaging.
What do you dislike about the product?
Organizing and scheduling for Facebook & Instagram.
What problems is the product solving and how is that benefiting you?
Twitter communication and management.
Recommendations to others considering the product:
Use it primarily for Twitter management.


    Education Management

Hootsuite Beginner - Loving the Academy

  • October 04, 2016
  • Review verified by G2

What do you like best about the product?
The tutorials are set up in bite size packets with video demonstration, short reads, and resources.
What do you dislike about the product?
Hootsuite doesn't integrate fully with all of my companies social platforms, Vimeo, Instagram, to name a couple
What problems is the product solving and how is that benefiting you?
We have several social channels to manage and only one person devoting any time to manage and engage these channels. Hootsuite allows for a quick calendar view of the platforms managed and messages that are posting. there are some deeper level search tools and recommended content feeds that I have seen in the tutorials but not yet implemented.


    Alexei A.

Platform is manageable but missing features

  • October 04, 2016
  • Review provided by G2

What do you like best about the product?
It handles the basic functionality on a smaller level.
What do you dislike about the product?
Unable to keep up with enterprise level requirements.
What problems is the product solving and how is that benefiting you?
Customer service management and publishing workflows.
Recommendations to others considering the product:
Make sure to go through the various scenarios you foresee facing, and asking the demo team about them prior to proceeding.


    Chloe S.

Hootsuite makes social media easy

  • October 02, 2016
  • Review verified by G2

What do you like best about the product?
I spent over 3 months searching for the best social media monitoring and scheduling tool and HootSuite is it, simply because it is the most comprehensive. The ability to incorporate 3rd party apps means Hootsuite can virtually meet all of your needs.
What do you dislike about the product?
It's not as intuitive than some other options, such as Sprout Social, but that means it's more robust and actually useful. You get way more bang for your buck.
What problems is the product solving and how is that benefiting you?
I am solving the problem of brand monitoring and realizing the benefits of spending way less time on scheduling social media due to the Content Library.
Recommendations to others considering the product:
I would definitely give Hootsuite a try. It takes some learning, but they have tutorials to guide you through the process.


    Computer Software

Good Product

  • September 27, 2016
  • Review provided by G2

What do you like best about the product?
Hootsuite is a great product that has saved me many hours in my social media management. My only complaint is that the UI is a little weird, but I'm getting more comfortable with it.
What do you dislike about the product?
The UI is a little strange but easy to get used to.
What problems is the product solving and how is that benefiting you?
Social Media management. Hootsuite has saved me a lot of time.