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External reviews

4,042 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Laurie M.

Long time user

  • July 26, 2016
  • Review verified by G2

What do you like best about the product?
The ability to add multiple twitter accounts is a HUGE plus for me. With one click I can share all at once or go back and forth between brands.
What do you dislike about the product?
Setting up is not as intutitive as I would like.
What problems is the product solving and how is that benefiting you?
Small businesses don't have the budgets of large corporations for a pricey solution. Hootsuite, allows multiple team members the ability to monitor and to post to numerous social profiles. Not only is it well-priced, it's a time saver.


    Government Relations

Hootsuite for social media marketing

  • July 22, 2016
  • Review verified by G2

What do you like best about the product?
I like that I can bulk schedule my posts for our various social media platforms.
What do you dislike about the product?
I dislike the interface, it feels a little clunky sometimes.
What problems is the product solving and how is that benefiting you?
Needing to schedule mass quantities of postings on various platforms, I've been able to bulk schedule and it has saved me a lot of time. Other benefits I've realized are the analytical sections that HootSuite provides.


    Emma W.

Good for multiple profiles and limited time

  • July 20, 2016
  • Review verified by G2

What do you like best about the product?
Hootsuite is great for posting the same/similar posts across multiple platforms. When I post press releases, for example, I can hit two Facebooks, two Twitters, and a LinkedIn in one shot. Much more Twitter friendly than Facebook.
What do you dislike about the product?
Each platform has different rules, so I find that posting to both Facebooks and then separately posting to both Twitters works best. Like when I try to tag other companies/people, Twitter will pick up the @ just fine, but Facebook freaks out. I have to log in to the separate Facebooks and edit the post I just made from Hootsuite to capture the right @. Also, Facebook won't automatically delete the url when posted from Hootsuite. I have to again log in to Facebook and delete the url. So I should just post from Facebook to begin with!
What problems is the product solving and how is that benefiting you?
Lack of bandwidth. We are a very small team that manages several entities, so anything that allows me to work quickly and efficiently, with the least amount of falling through the cracks possible, is good.
Recommendations to others considering the product:
I use the tool for social media management, but don't forget that it's a great tool for monitoring also! It provides a dashboard to watch what people are saying about your company.


    Lizzi B.

New User of Hootsuite

  • July 19, 2016
  • Review verified by G2

What do you like best about the product?
The ability to schedule social media posts and collaborate on posts with other team members.
What do you dislike about the product?
That you still have to manually post pictures to Instagram
What problems is the product solving and how is that benefiting you?
Saving time, being consistent with our social media and reaching a broader audience. We have gotten more exposure, more followers and we hope they would eventually morph into more sales.
Recommendations to others considering the product:
Helps you stay organized and consistent with your social media posts. It also makes posting a lot easier when you can type into a computer (spell check, easy proofreading) rather than the small screen inside each platform.


    Maggie M.

Hootsuite Stinks

  • July 13, 2016
  • Review verified by G2

What do you like best about the product?
It allows you to manage multiple social media platforms at once.
What do you dislike about the product?
It constantly disconnects the social media accounts you add into it.
What problems is the product solving and how is that benefiting you?
Less time spent going to individual media platforms overall.
Recommendations to others considering the product:
It's fine if you're looking for something free/cheap, but you do get what you pay for.


    Human Resources

All in one suite for social management

  • July 13, 2016
  • Review verified by G2

What do you like best about the product?
It is easy to schedule posts for multiple sites, even if you are not inside the suite.
What do you dislike about the product?
Could be easier to use. Requires a lot more intuition than some of us don't have. The free courses they have are good but they are too basic, could teach a bit more how to succeed with the software in our roles.
What problems is the product solving and how is that benefiting you?
I have multiple brands so it is easy to post on multiple sites, for multiple brands, as I need. Has some reports that are very useful and all in one place (rather than going site by site). They also email me summaries of results which is helpful.


    Danielle A.

Great Tool for Social Media

  • July 11, 2016
  • Review verified by G2

What do you like best about the product?
I like how it has all of the platforms we use for social media included in one spot. Hootsuite is very user-friendly and highly intuitive regarding analytics.
What do you dislike about the product?
I think the interface could be a little more easy on the eyes and not so scattered looking. Maybe tabs for each social media site would make it look more visually stimulating.
What problems is the product solving and how is that benefiting you?
Hootsuite is a super time management tool/time saver.
Recommendations to others considering the product:
Don't waste your time researching other tools for social publishing -- this one is the best.


    Hernan S.

All-in-ine social network manager

  • July 11, 2016
  • Review provided by G2

What do you like best about the product?
Hootsuite's user interface is easily one of the best on the market: easy to use, easy to customize and suitable for computers and mobile devices.

Managing social networks is as easy as it could be: filtering sources, adding streams, creating and sharing content are very intuitive processes on Hootsuite.
What do you dislike about the product?
Hootsuite's pricing model is one of the best I've ever see in any product: $8,99/month for almost unlimited use of any pro feature. The trial period however seems a bit short for small companies starting with social media. A 30 or 40 day trial period would be ideal.
What problems is the product solving and how is that benefiting you?
Social networking analytics are key to developing a good social media strategy for any company. Hootsuite offers a very easy to read set of reports to take as much value as possible from your social networking strategies.


    Victor L.

Hootsuite is my first tool for managing social networks

  • July 09, 2016
  • Review verified by G2

What do you like best about the product?
View and manage different social networks in an organized manner, according to the criteria I need without having to switch between user accounts. That saves me a lot of time and effort
What do you dislike about the product?
Hootsuite has a free plan that has certain limitations, but in the advanced plan the functions are extended and there are practically no limits. Everything will depend on the user's needs. We really miss the Hootlet extension for the Chrome browser!
What problems is the product solving and how is that benefiting you?
Efficiently manage the social networks of our agency and our clients, from one place of optimal and personalized according to our needs. Able to provide response to messages and interactions generated by publications in each social profile, including the allocation and delegation to our team as well as generate frequent reports for performance analysis
Recommendations to others considering the product:
Hootsuite is a complete tool that simplifies the management of multiple social networks simply and powerfully. It is essential for use in digital marketing


    Aimee L.

Easy To Use Platform

  • July 09, 2016
  • Review verified by G2

What do you like best about the product?
The ability to schedule Instagram posts.
What do you dislike about the product?
The reporting does not have a lot of in-depth information.
What problems is the product solving and how is that benefiting you?
We use Hootsuite to scheduled Instagram posts in advance to save time later for our clients. We also use Hootsuite to get LinkedIn reports even though they do not contain that much information because we are not able to get them with our other platforms.
Recommendations to others considering the product:
If you are managing very few platforms, Hootsuite can help you schedule posts in advance for very little cost. However, if you need in-depth reporting, you'll need an additional platform to get more insights.