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Easy to use and it offers good strategies and analytics
What do you like best about the product?
I'm new to Hootsuite, but it seems easy use so far. I like the analytics and the abiltiy to compare to competitors. I like the reminders and best times to post for my viewers engagements. I have recommended Hootsurie to colleagues.
What do you dislike about the product?
I think the cost is a little high, but I also think that as my customer base grows, i'll see more benefits. I wish I could post directly to stories on IG and FB and I'd love scheduled posts to Nextdoor and GMB.
What problems is the product solving and how is that benefiting you?
It's allowing me to see when the best times to post are based on my followers reactions.
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Great experience, easy to manage albeit a little pricey
What do you like best about the product?
Recommended Times to post are a time saver. Inbox feature is a an easy to use tool to monitor and respond to account messages. Implementing Hootsuite was also quite easy
What do you dislike about the product?
It is a little pricey for what we use it for. Only use it a couple times a month.
What problems is the product solving and how is that benefiting you?
Time management by having all notifications from accounts available in a central spot, it saves us from individually going through each platform.
Love the Ease of posting, commenting, and analyzing social media.
What do you like best about the product?
The ability to upload videos for future posting.
What do you dislike about the product?
The only downside I found was having to make youtube posting different than other social media, so it just made it a longer process.
What problems is the product solving and how is that benefiting you?
POsting frequently on mulitple social media accounts is very time consuming
Strong scheduling software
What do you like best about the product?
I mostly use Hootsuite for scheduling, which i find very convenient. I know a few of my team members really like the streams, but I personally like being able to have the calendar view across all or osme accounts. I definitely use hootsuite daily and find it easy to use the main features.
What do you dislike about the product?
I think it could be a little more user friendly in learning to take advantage of everything hootsuite has to offer. The hootsuite academy is also kind of boring and it would be nice if it were more interactive to learn instead of just reading. Additionally, I've been looking at lately.ai or other softwares for some of my other clients to see about how i can integrate AI scheduling and content creation into my calendars and would love to see more of that in hootsuite.
What problems is the product solving and how is that benefiting you?
Scheduling and planning content calendars across clients, platforms, and accounts in one place.
Great software for social media managers!
What do you like best about the product?
Customer support, and all the info you can receive through insightful analytic reports
What do you dislike about the product?
The cost, and the lack of information upfront about how to pull reports
What problems is the product solving and how is that benefiting you?
Hootsuite makes posting across all platforms easier and more central. Also, pulling reports and the ease of pulling information in one place. It's also cool to compare our work to other orgs in our industry.
A Powerful Social Media Tool with Room for Improvement
What do you like best about the product?
It saves a lot of time. Instead of jumping between different apps, you can plan and organize everything in one place. It’s really helpful for keeping things consistent and staying on top of your posts.
The insights and tracking are also a big plus. It gives you a clear picture of how things are performing so you can adjust as needed. Having everything in one spot makes it easier to see what’s working and what’s not.
The insights and tracking are also a big plus. It gives you a clear picture of how things are performing so you can adjust as needed. Having everything in one spot makes it easier to see what’s working and what’s not.
What do you dislike about the product?
One downside is the cost. The free version is okay for basic needs, but if you want better features, the price can add up quickly.
Another issue is usability on mobile. While the desktop version works well, the mobile experience could be smoother. It’s not always as intuitive as you’d expect, which can be frustrating if you need to manage things on the go.
Another issue is usability on mobile. While the desktop version works well, the mobile experience could be smoother. It’s not always as intuitive as you’d expect, which can be frustrating if you need to manage things on the go.
What problems is the product solving and how is that benefiting you?
Analytics for use in developing grant applications and using the analytics to show sponsors our reach.
Simple and Efficient
What do you like best about the product?
Having all my social channels in one place makes scheduling, monitoring, and engaging with my audience incredibly easy. The platform provides fantastic insights that help me track performance and refine my strategy. Plus, the AI-powered prompts and recommendations are a huge time-saver, making content creation more efficient and effective. The customer support is also top-notch—always helpful and responsive.
What do you dislike about the product?
One of my biggest frustrations is the inability to fill in finer details for Reels and Stories when scheduling. I still have to use Meta Business Suite for that, which is exactly what I was hoping to avoid. Additionally, transitioning to Hootsuite’s reporting from Meta Business Suite hasn’t been the easiest—the alignment just isn’t there, making it harder to track performance in a way that feels familiar.
What problems is the product solving and how is that benefiting you?
Having all my social channels in one place makes scheduling, monitoring, and engaging with my audience incredibly easy.
Streamlined our social media marketing efforts immediately.
What do you like best about the product?
I love being able to manage a posting schedule right from the website as well as monitor and respond to interactions.
What do you dislike about the product?
I had some difficulty connecting my facebook ad acount, but eventually figured it our.
What problems is the product solving and how is that benefiting you?
Being able to manage multiple accounts all from one website makes thing so much easier.
A welcome timesaver
What do you like best about the product?
The ability to post the same/similar content across multiple platforms, use AI for content suggestions for length, tone, and engagement, and the scheduling feature are the best features of Hootsuite.
What do you dislike about the product?
I'm not a fan of the bulk upload process. It's glitchy and so far I have abandoned the effort each time as it took much longer than creating one post at a time.
What problems is the product solving and how is that benefiting you?
Hootsuite is saving time and helping to manage the process for us with limited staff and availability.
Hootesuite is the best!
What do you like best about the product?
I love how Hootesuite makes it easy to schedule and post on all my channels from one place. I've also used it at times when I was managing more than one company's socials, and it was so helpful to not have to sign into a different account every time. It's very easy to use. I use it every day to monitor our incoming messages and comments. I also really like the analytics feature, which sends me a monthly report so I don't have to go to each individual platform to pull reporting.
What do you dislike about the product?
One of the things I don't like is that it's not always up-to-date on platform dimensions and requirements. It will say that a codec isn't accepted by a platform, but if I go to that platform directly, I can post the video with the same codec. It's not always up-to-speed.
What problems is the product solving and how is that benefiting you?
It's solving the problem of time and ease. Being able to manage everything in one place (for the most part) is absolutely golden!
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