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SAP AMERICA INC

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    Manish K.

Great for Finance & Procurement, Seamless SaaS Solution

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
I find SAP S/4HANA Cloud to be a great product. Its finance, procurement, and data integration capabilities streamline our operations significantly. I'm impressed by its SaaS model with efficient data center management that doesn’t require in-house engineers. The pricing, functionality, and licensing options are appealing. Its integration with BTP solutions enhances ease of use, and the simple UI aids both business understanding and collaboration. I value its regular updates, keeping us aligned with market advancements and utilizing new technologies like AI effectively. The impactful support system and fair pricing options further ensure I would choose this product again.
What do you dislike about the product?
At times, I find it difficult with the new technology because the new documentation that SAP releases is a bit complex. Reading all those documents can be challenging as they tend to be long, which is something business users like me often avoid. To address this issue, providing video recordings would be beneficial.
What problems is the product solving and how is that benefiting you?
I find the product simplifies finance operations, enhances collaboration through BTP integrations, and its easy-to-understand UI boosts business engagement.


    Accounting

Powerful Real-Time Insights and Automation, but Complex Implementation

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is its ability to deliver **real-time insights and seamless automation** across core business operations. The **in-memory computing** makes data processing incredibly fast, enabling quicker, more informed decisions. I also appreciate the **modern Fiori interface**, which feels intuitive and consistent across devices, making day-to-day navigation smooth.

The platform’s **AI-driven automation** and **embedded analytics** help improve efficiency, while the **clean core architecture** keeps the system scalable and easy to maintain. The **quarterly innovation releases** ensure we’re always using the latest technologies without disruption. On top of that, its **global compliance support** and **ESG tracking tools** make it future-ready for enterprises operating in dynamic markets.
What do you dislike about the product?
While SAP S/4HANA Cloud is powerful and modern, the **implementation process can be quite complex and resource-intensive**. The **learning curve is steep** for new users, especially when moving from legacy SAP ECC systems. Frequent updates, although beneficial for innovation, sometimes **disrupt custom configurations or workflows** and require additional testing.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud solves major business challenges like fragmented data, manual processes, and slow decision-making by bringing all core operations onto a single, unified, cloud-based platform. This has directly benefited the organization through real-time analytics, process automation, and easier scalability.
Key problems it addresses include:
• Eliminating data silos and messy integration by providing a unified digital core for finance, procurement, and inventory, which reduces errors and improves collaboration across departments.
• Replacing manual tasks with intelligent automation, making operations faster, reducing processing errors, and freeing up employees to focus on higher-value work.


    Vishnu N.

Powerful Real-Time ERP with Seamless Integration, but Steep Learning Curve

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is its real-time data processing and seamless integration across different business functions. The in-memory HANA database delivers lightning-fast performance, allowing instant insights that help in smarter, faster decision-making.

I also appreciate how it brings finance, procurement, analytics, and operations together in one unified platform — eliminating silos and improving overall efficiency. The automation of routine tasks has reduced manual effort and errors, while the cloud-based scalability ensures smooth performance as the business grows.

Overall, it’s a reliable, intelligent, and future-ready ERP system that gives a complete picture of the organization in real time — something very few solutions
What do you dislike about the product?
The main thing I dislike about SAP S/4HANA Cloud is that it has a steep learning curve in the beginning. Because it’s such a powerful and feature-rich platform, new users can find the interface and navigation a bit overwhelming at first.

Some customization options also require technical expertise or support from SAP consultants, which can slow down initial setup or adjustments. However, once you get used to the system, it becomes very intuitive and efficient.

Overall, these are small challenges compared to the immense benefits the platform delivers in terms of performance, reliability, and automation.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud has helped solve major challenges related to data fragmentation, manual workflows, and lack of real-time visibility. Earlier, we struggled with disconnected systems and delays in reporting, which made it difficult to make quick business decisions.

Now, with S/4HANA Cloud, all our finance, procurement, and operational data are centralized, allowing instant access to accurate information. The real-time analytics and automation features have reduced manual errors, improved efficiency, and saved valuable time across departments.

It has also enhanced collaboration and transparency, making every process — from financial closing to vendor management — faster and more reliable. Overall, SAP S/4HANA Cloud has turned our operations into a data-driven, efficient, and scalable system, directly improving productivity and decision-making quality.


    vishnu n.

Streamlined Business Operations with SAP S/4HANA Cloud

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I love that SAP S/4HANA Cloud has significantly streamlined our operations, turning hours of work into minutes with its efficient automation features. The real-time data insights and seamless integration with other SAP tools have drastically improved data accuracy and collaboration. Its robust core cloud performance and the powerful in-memory HANA database have transformed our processes into a more agile, data-driven system, boosting productivity and decision-making speed. Additionally, the cloud's flexibility and strong analytics, combined with reliable support and continuous innovation, stand out, ensuring our evolving needs are sustainably met over time.
What do you dislike about the product?
I find the interface of SAP S/4HANA Cloud to be a bit complex initially, especially for first-time users. The platform, while extremely powerful, has a sheer number of features and options that might feel overwhelming. Simplifying navigation menus or adding guided tutorials and context-based help could make the onboarding process faster and the interface more user-friendly.
What problems is the product solving and how is that benefiting you?
I use SAP S/4HANA Cloud to centralize data, automate manual processes, and enhance real-time insights, leading to improved accuracy, efficiency, and seamless collaboration across departments.


    Bhagyalakshmi S.

Powerful, Unified Platform with a Steep Learning Curve

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is how seamlessly it brings everything together — from finance and supply chain to project tracking — in one unified system. The real-time analytics make decision-making so much faster, and you can actually see the impact of your actions almost instantly. I also appreciate how clean and intuitive the interface has become compared to older SAP versions. It feels modern, responsive, and reliable, especially for large-scale operations where accuracy and visibility are everything.
What do you dislike about the product?
While SAP S/4HANA Cloud is powerful, it does come with a bit of a learning curve. The system can feel overwhelming at first because of how many modules and configurations there are. Sometimes even simple tasks require multiple steps or navigation through several menus, which slows things down for new users. I’ve also noticed that customization options can get a bit rigid unless you have strong technical support. Integration with third-party tools works, but it’s not always smooth out of the box. Overall, it delivers great performance once you get the hang of it, but the setup and adaptation period definitely require patience.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud has helped streamline processes that were previously scattered across different tools and teams. It’s solving a lot of the visibility and data consistency issues we used to face — especially in tracking project progress, financials, and inventory in real time. Having everything integrated in one place means decisions are now based on accurate, up-to-date data instead of waiting for reports to be compiled manually. It’s also improved collaboration between departments, since everyone can access the same information instantly. Overall, it’s reduced delays, improved accountability, and made operations a lot more transparent and efficient.


    Anish k.

SAP S/4HANA Cloud review

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
SAP S/4HANA Cloud has become a highly sought-after ERP skill among professionals these days. Offered as a software as a service (SaaS), it provides a range of features and benefits, including scalability, customization options, and dedicated cloud ERP solutions.
What do you dislike about the product?
SAP S/4Hana Cloud is known for its high cost, which is one of its main drawbacks. Additionally, the platform is quite complex, and the implementation process can be lengthy and time-consuming. There is also a steep learning curve, especially for consultants working with the system.
What problems is the product solving and how is that benefiting you?
SAP S/4Hana Cloud addresses issues such as high IT costs and slow decision-making by providing real-time data processing and a streamlined, cloud-based platform. This allows for more efficient operations and supports quicker, more informed decisions.


    Nivin Tom C.

Using for 5 years, simple and easy to use.

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
Faster implementation and lower TCO (Total Cost of Ownership)

Reduced downtime with automated updates

Improved collaboration and visibility across departments
What do you dislike about the product?
Change management can be demanding due to frequent releases

Licensing and cost structure can be complex to manage

Need for strong alignment between business and IT for smooth adoption
What problems is the product solving and how is that benefiting you?
From a PMO perspective, S/4HANA Cloud improves project visibility, cost tracking, and resource management. Real-time dashboards allow proactive decision-making, and automated reporting reduces administrative workload—helping projects stay on time and within budget.


    Aiswarya N.

Fast and Best Tool

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
What I like most is how fast and user-friendly it is compared to older SAP versions. The real-time analytics and cloud flexibility make daily tasks so much smoother.
What do you dislike about the product?
It can be a little overwhelming at first because there are so many features and configurations. The learning curve is definitely. Also i believe once i got the touch , it will be fine
What problems is the product solving and how is that benefiting you?
It’s solving the problem of scattered data and manual work. Everything’s connected now, so I can get real-time updates and reports without waiting on multiple teams or systems.


    Harikrishna R.

Finally a solid ERP Platform

  • October 09, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been exploring SAP S/4HANA Cloud recently, and it honestly seems like a solid ERP platform. It brings different business processes together and makes things a lot smoother. The interface looks modern and easy to use, and the cloud setup makes it really convenient to access from anywhere. I’m still learning about all the features, but overall it feels fast, reliable, and definitely built for the future.
What do you dislike about the product?
Sometimes it feels a bit complex for new users, especially when trying to understand all the modules and configurations. The learning curve can be a little steep in the beginning, and a few features take time to get used to. Apart from that, it works pretty well once you get the hang of it.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud helps bring everything into one place — finance, operations, and other business processes — so things run more smoothly and efficiently. It reduces a lot of manual work and makes data easier to track in real time. For me, the biggest benefit is how it improves visibility and speeds up decision-making across teams.


    Ananya D.

very nice experience with sap

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is its ability to deliver real-time insights and intelligent automation across core business processes. With its in-memory computing and simplified data model, it significantly enhances performance and allows organizations to make faster, more informed decisions. The cloud-native architecture ensures scalability, flexibility, and lower total cost of ownership, while regular updates keep businesses aligned with the latest innovations and compliance standards. Its seamless integration with other SAP solutions and third-party applications allows for a connected, end-to-end digital ecosystem. The embedded AI, machine learning, and predictive analytics tools further boost efficiency and reduce manual effort. Additionally, the user-friendly Fiori interface improves usability and enhances productivity across roles. For companies looking to stay agile and competitive in a rapidly changing business environment, S/4HANA Cloud offers a future-ready ERP solution that supports innovation, resilience, and sustainable growth. It’s a game-changer for digital transformation.
What do you dislike about the product?
One notable drawback of SAP S/4HANA Cloud is its complexity and steep learning curve, especially for organizations transitioning from legacy systems. The initial implementation can be time-consuming and costly, requiring significant planning, change management, and skilled resources. While the system offers powerful capabilities, configuring it to fit specific business needs often demands external consulting, which can drive up costs. Customization is also more limited compared to on-premise versions, which may restrict flexibility for businesses with highly specialized processes. Frequent updates, although beneficial for innovation, can sometimes disrupt workflows or require additional testing and training. Integration with non-SAP systems may also pose challenges, depending on the architecture. Additionally, licensing and pricing models can be complex and difficult to navigate, making cost estimation and control a concern. Overall, while SAP S/4HANA Cloud is powerful, its complexity, cost, and customization limitations can be significant hurdles for some organizations.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud addresses several key business challenges, including data silos, outdated legacy systems, and slow decision-making processes. By centralizing data and leveraging real-time analytics, it enables faster and more informed decision-making across departments. This eliminates inefficiencies caused by fragmented systems and improves collaboration company-wide. The automation of routine tasks through embedded AI and machine learning reduces manual workload and operational errors, allowing teams to focus on strategic priorities. The system also supports compliance with global standards and regulations, minimizing risks and audit issues. For businesses undergoing digital transformation, S/4HANA Cloud provides a scalable, future-ready platform that adapts quickly to change. Personally, the benefit comes from enhanced visibility into operations, improved reporting accuracy, and streamlined workflows. It empowers better planning, quicker responses to market changes, and overall business agility. In short, SAP S/4HANA Cloud solves both operational inefficiencies and strategic limitations, making daily tasks more efficient and outcomes more impactful.