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SAP Business Suite Packages

SAP AMERICA INC

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    Aiswarya N.

Results Delivered Quickly Despite High Maintenance Costs

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
I find the ability of SAP S/4HANA Cloud to process huge volumes of data in memory incredibly beneficial. This feature significantly aids my decision-making by providing real-time dashboards that deliver results quickly and efficiently. The scalable infrastructure of the platform is another standout advantage, accommodating growth and changes in my project seamlessly. Moreover, the unified data view across departments enhances collaboration and helps maintain consistency in operations. I have a high appreciation for these aspects, as they collectively enable streamlined and effective project management.
What do you dislike about the product?
I feel that SAP S/4HANA Cloud is expensive to maintain and involves costs for manual scaling, which I find burdensome. Additionally, I believe there is room for improvement in the user interface and the ease of customization, making it more user-friendly and adaptable to specific needs.
What problems is the product solving and how is that benefiting you?
I use SAP S/4HANA Cloud for real-time decision-making with quick results and data processing of huge volumes. It offers a scalable infrastructure and a unified data view across departments, despite its maintenance costs.


    Renewables & Environment

Effortless Setup and Simple Configuration Out of the Box

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to use out of the box. Configuration is much simpler than on premise. Also the interface is smooth. Subscription fee seems lower than other solutions.
What do you dislike about the product?
Its a bit rigid, some document types cannot be created (such as maintenance order type). Workflow seems a bit underwhelming, we can only do simple flow. The most disappointing feature is Jouille, the AI is hard to set up and it’s capability is not as good as ChatGPT or Gemini. Even clients are not found of this feature
What problems is the product solving and how is that benefiting you?
It can give a much lower costs compare to other SAP products but meet the expectation of some small or middle size companies. We can do quick implementation as well.


    Neeraja J.

Unified Platform with Powerful Analytics, but Initial Learning Curve

  • October 18, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is how seamlessly it integrates different business processes in one unified platform. The real-time analytics and intuitive dashboards make decision-making much faster and more data-driven. I also appreciate the clean, modern interface — it feels less cluttered compared to traditional ERP systems. Plus, the flexibility of being cloud-based means easy scalability and reduced IT overhead, which is a big win for growing teams.
What do you dislike about the product?
While SAP S/4HANA Cloud is powerful, I do feel there’s a learning curve — especially for new users coming from non-SAP systems. Some of the navigation paths can feel a bit complex initially, and certain customizations require more technical support than expected. Also, occasional system lags during peak usage can slow down workflows. That said, once you get used to the environment, it becomes much smoother to operate.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud is helping bring together multiple business functions that were previously scattered across different tools. It centralizes finance, procurement, and supply chain data, which makes tracking and reporting much easier. Real-time insights into operations mean fewer delays and better forecasting accuracy. It’s also reduced manual work — a lot of repetitive tasks are now automated, which saves time and minimizes human error. Overall, it’s made our workflows more transparent, efficient, and collaborative.


    Anjana A.

User-Friendly Interface, Simplifies Accounting Process

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
I find SAP S/4HANA Cloud to be very easy for accounting purposes, making complex processes simpler and ensuring transparency across departments. The setup was incredibly easy, which was a relief. It addresses major business challenges such as data silos, slow reporting, and complex manual processes. I am particularly impressed by how it simplifies processes and supports smarter, faster business decisions. The HANA and FICO modules are extremely useful, and I appreciate the user-friendly interface. Additionally, its agility and capability to handle large data efficiently stand out. I would definitely rate and recommend it highly for these excellent features.
What do you dislike about the product?
High Cost
• Licensing and implementation costs are very high.
• Ongoing maintenance and support can also be expensive.
• Small and medium-sized businesses may find it unaffordable.

2. Complex Implementation
• Implementation projects can take months to years.
• Requires expertise, extensive planning, and often external consultants.
• High risk of delays or misconfigurations without proper project management.
What problems is the product solving and how is that benefiting you?
I find the product solves data silos and slow reporting, simplifies processes, ensures transparency, and supports smarter decisions, making it easier to manage compliance and track performance.


    Aiswarya S.

Efficient and User-Friendly: SAP S/4HANA Cloud Streamlines Business Processes

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is how it combines real-time data processing with a user-friendly, modern interface. It makes business processes faster and more efficient, while also being flexible and scalable for different company needs. Plus, the cloud aspect means updates and innovations come seamlessly without heavy IT hassle.
What do you dislike about the product?
One thing that can be frustrating about SAP S/4HANA Cloud is that it sometimes feels a bit rigid when it comes to customization. Because it’s a standardized cloud solution, you might not have as much flexibility to tailor certain processes exactly how you want compared to on-premise systems. Also, the learning curve can be steep for new users, especially if they’re not familiar with SAP’s ecosystem.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud is solving problems around slow, complex, and disconnected business processes by providing a unified, real-time platform that brings data and operations together. This helps reduce manual work, improves accuracy, and speeds up decision-making. For me, that means less time chasing information and more time focusing on strategic tasks, plus better visibility into how the business is performing at any moment.


    Hari K.

Powerful Real-Time Analytics, but Complex Setup and High Costs

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is its real-time data processing and analytics. It helps businesses make quick decisions with live data. Plus, it's flexible and scalable, making it easier for companies to grow.
What do you dislike about the product?
One downside of SAP S/4HANA Cloud is that it can be complex to set up and customize for specific business needs. Also, it may be expensive for small businesses due to licensing and implementation costs.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud solves problems like slow data processing, complex IT systems, and lack of real-time insights. This helps me by making business processes faster, simpler, and more transparent, so decisions are quicker and more accurate.


    Manju M.

Transformed Financial Operations with Powerful SAP S4HANA Cloud

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
{"I really value the real-time analytics provided by SAP S/4HANA Cloud, as it significantly enhances our ability to access live transactional data quickly.","The seamless integration across modules is a huge plus, ensuring that all our business processes are well connected and reducing the dependency on external tools.","The in-memory HANA data engine delivers lightning-fast performance, allowing us to conduct complex financial operations without any delays.","I'm impressed with the embedded AI-driven insights and workflow automation that minimize manual interventions and improve the accuracy of our financial and operational reporting.","The tight integration with other systems such as SAP SuccessFactors and Salesforce improves efficiency and maintains seamless information flow across various departments.","I appreciate the platform's stability, scalability, and real-time performance, which are crucial for our business needs.","SAP's continuous updates and innovation ensure the platform evolves with our business needs and compliance requirements, keeping it reliable."}
What do you dislike about the product?
I find that SAP S/4HANA Cloud can be challenging in terms of flexibility and ease of customization. While the standard processes are well-defined, making certain business-specific configurations or custom reports often requires additional technical effort or SAP support. The initial learning curve for new users is also quite steep due to the system's depth and complexity. Improved user onboarding documentation and greater configuration flexibility would make the platform more adaptable and user-friendly, especially for mid-sized organizations.
What problems is the product solving and how is that benefiting you?
I find SAP S/4HANA Cloud resolves data inconsistency and process delays, offering real-time visibility, improved decision-making, process automation, and compliance tracking, bringing efficiency and accuracy across business functions.


    Manish K.

Great for Finance & Procurement, Seamless SaaS Solution

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
I find SAP S/4HANA Cloud to be a great product. Its finance, procurement, and data integration capabilities streamline our operations significantly. I'm impressed by its SaaS model with efficient data center management that doesn’t require in-house engineers. The pricing, functionality, and licensing options are appealing. Its integration with BTP solutions enhances ease of use, and the simple UI aids both business understanding and collaboration. I value its regular updates, keeping us aligned with market advancements and utilizing new technologies like AI effectively. The impactful support system and fair pricing options further ensure I would choose this product again.
What do you dislike about the product?
At times, I find it difficult with the new technology because the new documentation that SAP releases is a bit complex. Reading all those documents can be challenging as they tend to be long, which is something business users like me often avoid. To address this issue, providing video recordings would be beneficial.
What problems is the product solving and how is that benefiting you?
I find the product simplifies finance operations, enhances collaboration through BTP integrations, and its easy-to-understand UI boosts business engagement.


    Accounting

Powerful Real-Time Insights and Automation, but Complex Implementation

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is its ability to deliver **real-time insights and seamless automation** across core business operations. The **in-memory computing** makes data processing incredibly fast, enabling quicker, more informed decisions. I also appreciate the **modern Fiori interface**, which feels intuitive and consistent across devices, making day-to-day navigation smooth.

The platform’s **AI-driven automation** and **embedded analytics** help improve efficiency, while the **clean core architecture** keeps the system scalable and easy to maintain. The **quarterly innovation releases** ensure we’re always using the latest technologies without disruption. On top of that, its **global compliance support** and **ESG tracking tools** make it future-ready for enterprises operating in dynamic markets.
What do you dislike about the product?
While SAP S/4HANA Cloud is powerful and modern, the **implementation process can be quite complex and resource-intensive**. The **learning curve is steep** for new users, especially when moving from legacy SAP ECC systems. Frequent updates, although beneficial for innovation, sometimes **disrupt custom configurations or workflows** and require additional testing.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud solves major business challenges like fragmented data, manual processes, and slow decision-making by bringing all core operations onto a single, unified, cloud-based platform. This has directly benefited the organization through real-time analytics, process automation, and easier scalability.
Key problems it addresses include:
• Eliminating data silos and messy integration by providing a unified digital core for finance, procurement, and inventory, which reduces errors and improves collaboration across departments.
• Replacing manual tasks with intelligent automation, making operations faster, reducing processing errors, and freeing up employees to focus on higher-value work.


    Vishnu N.

Powerful Real-Time ERP with Seamless Integration, but Steep Learning Curve

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SAP S/4HANA Cloud is its real-time data processing and seamless integration across different business functions. The in-memory HANA database delivers lightning-fast performance, allowing instant insights that help in smarter, faster decision-making.

I also appreciate how it brings finance, procurement, analytics, and operations together in one unified platform — eliminating silos and improving overall efficiency. The automation of routine tasks has reduced manual effort and errors, while the cloud-based scalability ensures smooth performance as the business grows.

Overall, it’s a reliable, intelligent, and future-ready ERP system that gives a complete picture of the organization in real time — something very few solutions
What do you dislike about the product?
The main thing I dislike about SAP S/4HANA Cloud is that it has a steep learning curve in the beginning. Because it’s such a powerful and feature-rich platform, new users can find the interface and navigation a bit overwhelming at first.

Some customization options also require technical expertise or support from SAP consultants, which can slow down initial setup or adjustments. However, once you get used to the system, it becomes very intuitive and efficient.

Overall, these are small challenges compared to the immense benefits the platform delivers in terms of performance, reliability, and automation.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud has helped solve major challenges related to data fragmentation, manual workflows, and lack of real-time visibility. Earlier, we struggled with disconnected systems and delays in reporting, which made it difficult to make quick business decisions.

Now, with S/4HANA Cloud, all our finance, procurement, and operational data are centralized, allowing instant access to accurate information. The real-time analytics and automation features have reduced manual errors, improved efficiency, and saved valuable time across departments.

It has also enhanced collaboration and transparency, making every process — from financial closing to vendor management — faster and more reliable. Overall, SAP S/4HANA Cloud has turned our operations into a data-driven, efficient, and scalable system, directly improving productivity and decision-making quality.