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A decent service for following account deletion flow
What do you like best about the product?
Transcend loads quickly. The service is always reliable without outages.
What do you dislike about the product?
The status info (left side of page) could be clearer.
What problems is the product solving and how is that benefiting you?
We use it to find out where accounts are in deleted accounts flow. It has provided the benefit of being able to tell clients if they've deleted their accounts or started the process. Clients appreciate that transparency.
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Easy Onboard. Great Customer Service
What do you like best about the product?
Extremely easy to onboard and connect with all of our data platforms. We evaluated multiple other services and Transcend was by far the best option for us.
What do you dislike about the product?
Not a lot of cons here. In general, there were some issues with connections at first but it was quickly fixed up with their team
What problems is the product solving and how is that benefiting you?
Privacy requests have been automated and it saves our team a lot of time and troubles dealing with our users
Very simple and reliable tool. Fantastic support
What do you like best about the product?
I like that the layout is straightforward and intuitive. The technical support is superb.
We have had no significant issues since implementation.
After using a while now I can confirm that it is very relaiable but what is the most diference is the support and contact you have with the guys from transcend. Its almost like a family. Very satisfied with the coooeration and will allways recommend.
We have had no significant issues since implementation.
After using a while now I can confirm that it is very relaiable but what is the most diference is the support and contact you have with the guys from transcend. Its almost like a family. Very satisfied with the coooeration and will allways recommend.
What do you dislike about the product?
It is not a real dislike, but the information in the DSAR module could be laid out in a more compact manner. I think the interface needs a bit od improovement but overall not a big issue. I would like to have more, more customisable dashboards for reporting.
What problems is the product solving and how is that benefiting you?
I had some issues with understanding how it operates with internal systems.
The most significant benefit is the time-saving in processing data requests and how simple tracking has become.
The most significant benefit is the time-saving in processing data requests and how simple tracking has become.
Recommendations to others considering the product:
hard to say
SDE4
What do you like best about the product?
I like the DSAR integration flow with Transcend.It works seamlessly
What do you dislike about the product?
We faced some challenges while integrating with Transcend example: sometimes DSAR requests moved to queue state.After followup these issues got resolved
What problems is the product solving and how is that benefiting you?
I like the DSAR integration flow with Transcend. It works seamlessly. Before we will via manual process and a separate team was assigned for the DSAR process.
Transend has worked really well
What do you like best about the product?
The initiate meetings. Track and manage privacy for all the various states.
What do you dislike about the product?
Price and with that said I have nothing to compare the cost of their service.
What problems is the product solving and how is that benefiting you?
Allowing customers to opt-out or download their privacy information according to the various state's privacy and regulatory laws.
Overview of my experience with Transcend
What do you like best about the product?
In my flow, I use Transcend's service to navigate the process of Patreon account deletions. I am consistently met with a clean interface that leaves no questions regarding the status of an account deletion. I've always been pleased with how quick and thorough the Transcend team is in providing support when needed.
What do you dislike about the product?
At this time, I have not yet experienced any issues that would warrant complaints!
What problems is the product solving and how is that benefiting you?
The deletion of a given User's account is a sensitive process. It is imperative that I'm able to follow the said process from beginning to end with as much detail as possible. Transcend enables me to confidently support Users in this way.
Smart and reliable privacy request management
What do you like best about the product?
Transcend manages erasure and access requests and evaluates our user data in a quick, efficient process that is not too much lift for our engineering team. We're very happy with the interface and intuitive usability of the product.
What do you dislike about the product?
I don't have any bones to pick about Transcend. The Transcend team is very responsive whenever our APIs have a problem or we have a request that is stuck. Love the product.
What problems is the product solving and how is that benefiting you?
We use Transcend for privacy requests relating to erasure and access for a user's data that is stored by us or any of our data processing vendors. We will be implementing the Consent Manager next month.
Easy to use, one-stop shop!
What do you like best about the product?
I love how everything is in the one place with Transcend. GDPR and privacy requests can be handled with ease, and compliance and policies can all be managed centrally in the one place.
What do you dislike about the product?
I honestly can't think of something I dislike about Transcend. Everything seems to work pretty seamlessly - at least with the way my company has configured it!
What problems is the product solving and how is that benefiting you?
Transcend is helping Pluralsight manage its GDPR compliance and privacy policies. Having all compliance policies in the one place helps staff like myself maintain and update the policies, with instantaneous effect. Using Transcend to manage GDPR helps us respond to and review data deletion and access requests, reducing our risk of non-compliance with GDPR.
Easy to integrate and maintain
What do you like best about the product?
Easy to implement API and good customer support
What do you dislike about the product?
Documentation could use another walkthrough and refinement
What problems is the product solving and how is that benefiting you?
CCPA compliance, data deletion, and data access.
Easy, clean, simple!
What do you like best about the product?
I enjoy using Transcend as a reference tool as its extremely legible and simple to understand. Additionally, service is prompt and accurate!
What do you dislike about the product?
I wish I could integrate Transcend information directly within my Zendesk operations, but that could simply be a ZD limitation.
What problems is the product solving and how is that benefiting you?
Transcend allows me to ensure customers their data is secure and is being handeled with utmost care. Simply put, Transcend allows me to do my job with ease!
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