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A simple and effective tool for data management
What do you like best about the product?
The Transcend tool is easy to use, easy to teach, and effective for managing user data.
What do you dislike about the product?
I have not encountered any features that I would change.
What problems is the product solving and how is that benefiting you?
My team uses transcend to manage user data and have found it to be effective for that task.
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Great Privacy partner
What do you like best about the product?
Transcend is an intuitive tool that helps us take care of deleting sensitive data in a timely basis. The platform is user-friendly and reliable.
What do you dislike about the product?
Their emails to our clients could have more details but other than that, its a great tool.
What problems is the product solving and how is that benefiting you?
Transcend is helping us delete sensitive account data provided by our users, while giving them control on this process.
My experience has been good as everything is straightforward and easy
What do you like best about the product?
I like that overthing is very clear and concise so it is easy to follow the required steps to complete projects
What do you dislike about the product?
I dislike that almost everything is white background with simlar fonts. I know that sounds silly but sometimes colored/different font catagories are easier to navigate/locate
What problems is the product solving and how is that benefiting you?
Account managing with Opendoor and OSNational. I have realized how beneficial it is with how quickly editing is completed
Building a great privacy UX with Transcend
What do you like best about the product?
While we were searching for a privacy vendor to automate our DSAR system we came across Transcend and were thoroughly impressed. Transcend took our very hands-on manual process into automation and gave back so many hours in the week to our teams and myself as the Privacy Program Manager. Not only that, we have gotten great feedback from appreciative users (even after deletion!) letting us know how easy the process was to navigate.
What do you dislike about the product?
This one is a tough. They are quite responsive and helpful when questions arise so I don't have anything to say here.
What problems is the product solving and how is that benefiting you?
Previously processing requests was a very manual process. Our customer service agents would read through user tickets, flag if it was related to privacy, and send it to us on the legal team. We’d vet the user for authentication purposes and then do a manual internal review to make sure we weren’t required to keep the data for any reason. If we were all set there, we’d pass the request on to our teams and ask them to update data deletion in a spreadsheet. Each of our teams was required to participate—across sales, marketing, engineering, and operations. Transcend automated this entire process and removed the hours of manual review.
Recommendations to others considering the product:
Meet with the team and check out the Transcend product on our Privacy Policy page for yourself.
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