What do you like best about the product?

Echo360 has been steadily improving their platform, devices, and offerings. This has lead to it being one of our primary media tools for the campus. The interface is fairly easy to use, and easy to integrate into LMS courses.

What do you dislike about the product?

Echo360 has gone through some hiccups with branding and roadmaps, making big (and ultimately positive) interface changes at inopportune times, or mentioning new features and tools to be launched with no real development timelines. This can make it a challenge to keep documentation up to date. Because Echo360 can do so many things, there are a lot of ways to accomplish the same task which can be confusing to convey to users. And the company has had several shifts in support/contact representatives in recent years which have caused minor issues with support times and getting timely information.

What problems is the product solving and how is that benefiting you?

Echo360 does lecture capture well. It gets content to students who need it either for reviewing material, or for getting content the first time because they missed it or they're taking an entire online course. It makes it easy to use for students and for faculty. It's a single platform that does the content creation, content editing, streaming, and measuring analytics.