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External reviews

220 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Automotive

WOW!

  • December 03, 2021
  • Review verified by G2

What do you like best about the product?
Free trail - Check
Does what it supposed - Check
VERY easy to use - Check
What do you dislike about the product?
Not found any deal-breakers yet small niggles maybe;
Have to re-upload apk's a couple of times before it saves
Be able to remote controle and not just view.
What problems is the product solving and how is that benefiting you?
Deploying apps remotely and locking down devices.
Recommendations to others considering the product:
Use the 100 devices free account to test if it works for you.


    Hatty B.

User Friendly but fully functional!

  • November 30, 2021
  • Review verified by G2

What do you like best about the product?
Esper allowed me to enroll and manage multiple occasional use devices easily. I watched a brief tutorial and was able to get my instance up and running almost exactly as I wanted on the first try. It lets me auto-install apps, control the store, manage when updates are applied, and enable kiosk mode!
What do you dislike about the product?
I wish you could rename a device from the list view as well as the grid view.
What problems is the product solving and how is that benefiting you?
Mass commission identical devices - apps, settings, and backgrounds - and lock to a specific app. The Esper settings app provided a convenient way to access and (limit access) to device-wide settings. Esper simplified a daunting project and has made management a breeze.
Recommendations to others considering the product:
Sign up for a trial and give it a whirl; I'm sure you'll find it's suitable for all your needs.


    Omar K.

VERY GREAT JOB

  • November 21, 2021
  • Review verified by G2

What do you like best about the product?
Everything is just Perfect,
Starting from how devices are managed,
Reaching to how apps are deployed on devices

We use the KIOSK mode, Apps deployment, WiFi AP management and almost all other features
What do you dislike about the product?
It is not about disliking; it is about improvements,
adding a feature to update android os/security update from the console
more commands to be executed on the devices,
such as:
- lock/unlock screen
- launch a specific app without the help of kiosk mode
What problems is the product solving and how is that benefiting you?
I'm managing 11 tablets using esper.
devices enrollment, apps installation, configuring device settings, and ESPER APIs to automatically upload our application to ESPER apps
Recommendations to others considering the product:
It is just the perfect solution


    Thein K.

Esper is more than MDM solutions. With Esper, all devices are in our control. Esper saves our lives.

  • November 20, 2021
  • Review verified by G2

What do you like best about the product?
Esper's provisioning templates help a lot for the initial setup. Geofencing is such a fantastic feature for us. Google play control feature makes it a lot easier
What do you dislike about the product?
Factory reset step is needed for all provisioning methods. It's not comfortable for an old device with user data.
What problems is the product solving and how is that benefiting you?
Centralize control, content management through the cloud, geofencing, google play management. These features fit our rural development kiosk project target.


    Dheeraj P.

Esper a trusted MDM Application for taking the devices to the company owned devices.

  • November 19, 2021
  • Review verified by G2

What do you like best about the product?
I mostly liked the Kiosk Mode of an application. The application has many excellent features like MDM controlling, Device policy Management, and the most fantastic quality I picked for my users is the App installation controlling. Overall, I loved all the application features provided, and in the future, I would love to explore the Pipeline with the application with an API.
What do you dislike about the product?
I would not say dislike, but the remote session time should increase from 15 mins to almost 30 mins. Many times I need to reconnect the remote again after 15 mins. This can me improve as an frature.
What problems is the product solving and how is that benefiting you?
there are many problems which got resolved with the Esper application. I would love to mention it one by one. 1) Able to set up the Company owned device for all our tablets. 2) Apps management got easy. 3) GeoLocation of the Tab can easily track. Theprovistioning of an device is been very easy with an application
Recommendations to others considering the product:
Hello Ladies and Gentlemen,

If you are looking for an MDM Application got your Organisation, Esper is the Best Place to have your trust. I mostly liked the Kiosk Mode of an application. The application has many excellent features like MDM controlling, Device policy Management, and the most fantastic quality I picked for my users is the App installation controlling. Overall, I loved all the application features provided, and in the future, I would love to explore the Pipeline with the application with an API. there are many problems which got resolved with the Esper application. I would love to mention it one by one. 1) Able to set up the Company owned device for all our tablets. 2) Apps management got easier. 3) GeoLocation of the Tab can easily be tracked. As per my experience I can surely say that the overall features of Esper are awful. In future Im looking for the CI/CD pipeline with esper application for controlling the data and the devices in an efficient way. Not only for an office purpose but it can help in parental contol as well. I would like to appreciate all the teams who are working behind and the front to make the application user friendly and efficient. This has helped me and my organization in many ways. Compare the performance of the different services you offer by generating a multilayer, multiservice approach:

Create your own fully customizable dashboards that offer unlimited filtering options.
Generate separate views based on your organizational needs e.g. different brands, departments, services, or countries, etc.
Compare all these separate views under one umbrella.

In the end, I would recommend you to use the application for you and your organization to make the process seamless. Thanks Team for your support.

Regards and Thanks,
Dheeraj Parikh.
Assistant to MD & Technical Spokesperson
Garicon Life Sciences.
http://www.gariconlifesciences.com/


    Hussein S.

Next generation of MDM

  • November 19, 2021
  • Review verified by G2

What do you like best about the product?
ESPER has enabled me the IT Support to provide instantaneous troubleshooting to all our devices and upload organizational apps with ease
What do you dislike about the product?
No ability to directly connect to the filing system of individual devices to send files, suggesting this feature to be added in future updates to assist with remote file management
What problems is the product solving and how is that benefiting you?
- Ability to troubleshoot remotely without any user intervention
- Ability to track and lock devices with ease
- Monitoring device performances on the go (Battery, Signal Strength of various locations)
- Improved productivity
Recommendations to others considering the product:
ESPER is beginner-friendly, user-friendly, and has enough advanced features to get your fleet secured, on track, and in sync with your organizational demands


    Vihanga D.

Intuitive Platform For Student Monitorization

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
Esper has a simple integration where it enables us to monitor their students safely via electronic devices. Enabling us to monitor multiple students concurrently.
What do you dislike about the product?
Unavailability of Daily Reports, including screen time, most used application, etc...
Kindly consider this in future developments of the app
What problems is the product solving and how is that benefiting you?
Monitoring 100 student devices at once


    Consumer Services

Esper for MDM

  • October 31, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and management for android tablets
What do you dislike about the product?
Nothing that I have encountered as of now,
What problems is the product solving and how is that benefiting you?
Mdm management for all our android tablets in different locations


    Eric L.

Esper is making my life MUCH easier

  • October 29, 2021
  • Review verified by G2

What do you like best about the product?
The system is very easy to setup on the back end and even easier to enroll devices. I've had very consistent results as I enroll devices. The dashboard view is great for giving me a quick at-a-glace status update and the ability to remotely see the screen of the mobile devices is a tremendous help when supporting over-the-road truck drivers.
What do you dislike about the product?
I haven't found anything I dislike. If I had to pick something negative, there were a few questions I had a tough time finding answers to in the documentation. But I received good answers upon opening a ticket with the support team.
What problems is the product solving and how is that benefiting you?
I am using Esper to simplify the management and monitoring of tablets that are placed in trucks that travel all over the United States. Being able to set them up using a single login and see their status in one location is invaluable to me.


    Matthew B.

Finally found Esper!

  • October 15, 2021
  • Review verified by G2

What do you like best about the product?
I appreciate the ease and time saving of the provisioning templates and that with a few touches on the tablet, it provisions itself.
What do you dislike about the product?
While I have not found any downside to use Esper, I have found one feature that I wish they would improve on, and that's the messaging. While it is a little clunky to use, you are still able to send messages to tablets with it.
What problems is the product solving and how is that benefiting you?
With the provisioning templates, I am able to define what apps should be installed on a device. When the provisioning is complete, those are the only apps that are installed. Prior to using Esper, we were not using any MDM and each tablet was setup differently (no real consistency).

Having the same setup installed on each tablet has reduced the number of problems that we've experienced and increased their ease of use.
Recommendations to others considering the product:
If you are looking at Esper for MDM, some things to keep in mind:
*Understand what applications your device users will need and what you (as the company) will require.
*Be prepared for change management.
*Understand that different devices may behave differently during the Esper setup.
*Have a good understanding of the different provisioning methods. Each is a little different in how the provisions are accomplished and different devices may require a different provisioning method.