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Esper Architect

Esper | 1

Reviews from AWS Marketplace

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External reviews

203 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

Good product for Managing Devices Small or Big industries

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
We are using this for managing mobiles in MDM and adding one template removing fromremote adding in remote much more
What do you dislike about the product?
Its not support IOS mode not woking only works on Android
What problems is the product solving and how is that benefiting you?
we areusing for controlling picking devie like zebra and adding in one template and intalling


    Jayant U.

Awesome

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and good interface.The user interface is great
What do you dislike about the product?
Nothing, all is good. It is very easy to use and can be easy to understand.
What problems is the product solving and how is that benefiting you?
It allows us to take remote sessions of the devices and easy to troubleshoot the issues


    Dilip R.

Awesome and very easy to use this app

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
The Esper Remote Device impressed me with its sleek design and straightforward setup. Its seamless connectivity and robust security make it an ideal choice for professionals needing efficient remote management. With minimal lag and intuitive controls, this device offers a stellar experience for anyone seeking a reliable and easy-to-use solution. Highly recommend the Esper Remote Device for seamless remote control.
What do you dislike about the product?
Right now, Its everything working fine, So their no dislike about this app.
What problems is the product solving and how is that benefiting you?
The Esper Remote App simplifies device management, offering a range of functionalities to enhance efficiency and control


    J D.

Easy Control and Smooth Management

  • February 26, 2024
  • Review verified by G2

What do you like best about the product?
We implemented Esper Remote Management Software and it has transformed our device management. The user-friendly interface, real-time monitoring, and remote troubleshooting capabilities have been a time-saver for our IT team. Esper's security features ensure our devices and data are always protected. We highly recommend it.
What do you dislike about the product?
Slow remote data transmission causes delays and reduces efficiency of tasks that require a swift and responsive connection.
What problems is the product solving and how is that benefiting you?
Esper's solutions enhance efficiency, streamline processes, and improve the overall experience of device management.


    Mayank J.

Wonderful software as i am using this in my current organization

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
Very good User interface and user friendly as well
What do you dislike about the product?
There is nothing about this software which we dislike.
What problems is the product solving and how is that benefiting you?
It is very helpful to take the remote of many devices and then we can figure out the issue and solve it via remotely.
Hence its very useful for us.


    Retail

Good Product for MDM and App Deployment

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
We are using this product from last 3 yrs and has has good features for managing Templates adding device and controling devices
What do you dislike about the product?
this website not support for mobile view we have to view in desktop mode.
What problems is the product solving and how is that benefiting you?
This help us for more adding device and managing apps installation or deletion made easy for us remotely.


    Rahul G.

It is tech friendly, easy to access, and device are easily remoted to resolve any query.

  • February 15, 2024
  • Review verified by G2

What do you like best about the product?
Everything is good about Esper because of its ease access, and devices navigation
What do you dislike about the product?
They are less likely to get connected though network is connected
What problems is the product solving and how is that benefiting you?
It helps to remote in to client's app and manage settings into it.


    Retail

Good solution for all your MDM needs

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Its very friendly and easy to use we can add all device in sigle template and manage diffrent groups adding them in sigle groups.
What do you dislike about the product?
Its very frindly we are nothing to say about dislike user friendly MDM
What problems is the product solving and how is that benefiting you?
We are adding our HHD and Mobile , tablets in single groups for ading and installing apk in sigle click


    Retail

Excellent Device Management for Company Managed Hardware

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
This Help us to manage more device and in sigle application and we can manage all device and teplate easly and we can add and remove device easly in this application
What do you dislike about the product?
nothing to say it wxcellent application for managing device in our organization
What problems is the product solving and how is that benefiting you?
It help us to manage all device and we can install or remove any apk in sigle shot


    Camryn M.

In the right hands a powerful device management tool

  • February 12, 2024
  • Review verified by G2

What do you like best about the product?
The dashboards and group management makes it easy to get a quick overview of our devices.
Site wide reboots with one button.
Updates can be pushed with minimal down time on the customer. (We are in security so that is a big deal for us)
Remote view and control features make it easy to support customers using our devices.
The reporting graphs are very useful for determinng the cause of issues or even preventing issues in the first place.
The survey requests I mention ease of use, for a technician or anyone with a bit of IT knowledge its very easy to use.
The platform as a whole is very powerful.
What do you dislike about the product?
I would like a reporting archive of some sort, I simply might not have seen it, but i would like the ability to pull a report on each device to see how it has performed and how the user handled the device over a period of about a month or more.
We have had some of our devices behave strangley , brightness and volume settings change for example without the user making the changes (the settings are locked out of the users reach)
Accessibilty settings are still accessable even when the device is locked out, I understand this is a feature built into the android API but I would like a means of preventing accidental activation of settings like the Narrator funtion for example.
What problems is the product solving and how is that benefiting you?
Device monitoring.
Application update release management.
Strict User access control.
Easy of support to customer.
Faster turn around times with on site issues.