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Best MDM I habe ever worked with
What do you like best about the product?
All the features, Easy interface and best customer support.
What do you dislike about the product?
Sometimes glitches in app update frustrates but otherwise all good.
What problems is the product solving and how is that benefiting you?
We ship our own hardware and software to our customers and Esper helps manage app updates, configuration etc.
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Excellent in everything
What do you like best about the product?
You can do pretty much anything you need with Android devices. Really easy to use, you don't even need to read the manual to work at intermediate levels.
From my experience it is perfect for configuring and controlling school devices.
Really easy to contact the staff who resolve doubts and problems quickly
From my experience it is perfect for configuring and controlling school devices.
Really easy to contact the staff who resolve doubts and problems quickly
What do you dislike about the product?
There is no serious problem, maybe some temporary connection failure with the remote viewer.
What problems is the product solving and how is that benefiting you?
Bulk device configuration, application distribution, remote control of devices.
Great Mobile Management Software
What do you like best about the product?
I really like the groups function and visibility of names, serial numbers and location of all of the devices. It is helpful to have everything listed about the device for clarity and communicating with other about which one you are referring to.
What do you dislike about the product?
Pipelines are probably the least helpful in the Esper software. If a device loses wifi connection even for a little bit, it can disrupt the push setting out to the device.
What problems is the product solving and how is that benefiting you?
Esper is helping me with the ability to have android devices in Kiosk mode while still allowing certain apps to be accessed by the user. It is also helping me with remote device management, like wifi settings and history logs.
Great Tool for Remote Assistance
What do you like best about the product?
Easy to use and informative tool to troubleshoot
What do you dislike about the product?
so far, I do not dislike anything about Esper.
What problems is the product solving and how is that benefiting you?
It helps us view tablets remotely when diagnosing issues
Esper is great to manage your fleet of device
What do you like best about the product?
Ability to deploy and update your own app on multiple devices; ability to put device in kiosk mode.
What do you dislike about the product?
Sometime not 100% intuitive. But they improve frequently.
What problems is the product solving and how is that benefiting you?
Controlling a ton of devices in a quick way
Esper provides an intuitive MDM management solution
What do you like best about the product?
Intuitive console to manage Android devices at an affordable cost. We completed the rollout of devices for our employees to use within a week, keeping the project on time and within budget.
What do you dislike about the product?
We use this product to control a specific device application set for our service staff. We can give our team the flexibility needed to operate their system while providing the required controls to monitor applications and pinpoint the location of the devices when needed.
What problems is the product solving and how is that benefiting you?
Control internal appliations and provide device security for internal team members interacting with a guest service solution.
"Esper-One Of The Best MDM Solutions, Easy To Configure With Good Documentation"
What do you like best about the product?
The three main points I like about the product are ease of enrollment for devices. The ability to get information from endpoints, such as their OS version, distributing apps. Can target specific users/groups
What do you dislike about the product?
Our organization only needed a few features Esper offered. No dislikes,
What problems is the product solving and how is that benefiting you?
The Esper software is able to change links/shortcuts on many devices at the same time to keep things consistent.
Thank God you exist!
What do you like best about the product?
The platform is simple and intuitive to work with. It has the essential features for a good Android MDM operation, and we can quickly control several devices. The support is excellent, and very comprehensive.
What do you dislike about the product?
I have nothing to dislike, because in my case the platform has everything I need, simply 5 stars.
What problems is the product solving and how is that benefiting you?
The speed of configuring Android devices is impressive. Instead of spending 30 minutes on each device, I can now have the device ready for a new user in just 5 minutes. When there is a configuration change to make, instead of doing it one by one, I can do them all simultaneously. This is a great time optimization, I even have time to go for a swim at the beach, hehehe."
Best , most underrated Mobile Device Management ever.
What do you like best about the product?
Been using several MDM softwares, did a test of all the products available in the market. Benchmarks were user friendly, latest programming coding/language and database, reliability, server response timings, and they did the best of the entire lot. It truly is very underated and a matter of time before it catches on as the leader in MDM softwares. Highly recommended.
What do you dislike about the product?
Nothing at all, there are constant updates and improvements and they have thought of it from all angles, permutations and contingencies.
What problems is the product solving and how is that benefiting you?
Their documentation and user guide is simple yet comprehensive. Their tech support is responsive. They have an extensive knowledge base on their product. They have API integrations for developers as well, not many MDM softwares have this.
It works for entree level tablet management.
What do you like best about the product?
I like that we can help customers out by logging in to their tablets and it makes all the troubleshooting so much easier. It has an app and also a web version so that makes it easier to open when my browser isn't working.
What do you dislike about the product?
I don't like that I can't use it on the Opera browser. Also, it crashes very frequently for some time. It has a lot of valuable information about tablets and their software but most of that info can only be accessed manually and individually through each tablet info. I wish Esper had the option to download extracts with all that data to be able to do better analysis and find areas of opportunity.
What problems is the product solving and how is that benefiting you?
Troubleshooting for busy restaurants who don't have the time to be following steps to fix things. Remote access has saved us a lot of time and has improved our customer satisfaction.
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