If we talk about use cases, one of our customers is using o365, and one of the customers is using G Suite. On top of that, they require email security along with an anti-APT solution, anti-spam, anti-phishing, and business email compromise with next-generation antivirus included. One of the major use cases is internal communication using an encrypted solution or encrypted mail, especially if internal users send some mail to a particular customer and they require encrypted mail. They also require an encrypted mail solution.
Harmony Email & Collaboration
Check Point Software TechnologiesExternal reviews
External reviews are not included in the AWS star rating for the product.
An easy-to-deploy and scalable tool useful for mail encryption
What is our primary use case?
What needs improvement?
With the kind of features we are looking for, be it with Barracuda or Check Point, we are looking at how we can showcase them to the customer and claim that this one is the best solution for your infrastructure and use cases.
I would like Check Point's technical support to be improved.
For how long have I used the solution?
I have been using the solution for five to six years. My company is a distributor of multiple OEM solutions.
What do I think about the stability of the solution?
Most of the customers are using another vendor's solution, so most are looking for a particular email security solution. Whoever has used the solution was facing some challenges till some time ago, but gradually Check Point is improving the solution. So now they are still happy with the solution.
What do I think about the scalability of the solution?
There are multiple customers using the solution. Sometimes they have 100 or 200 users, and they are expanding their team and they are purchasing licenses because if they are increasing users, automatically, mailboxes are increased. We are providing the per-mailbox solution. They are ready to purchase the new licenses for those new mailboxes.
I rate the solution's scalability an eight out of ten.
How are customer service and support?
Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs. Check Point tries to ensure that they are providing good technical support with respect to the solutions and services it provides.
How was the initial setup?
The setup is very easy. I haven't faced any complexity with the setup of the solution.
The deployment took almost four to five years.
I am from the presale side, the solution architecture side. The implementation and deployment teams are different. We have a different team for the deployments and implementations of any particular solution.
What's my experience with pricing, setup cost, and licensing?
Usually, we pay for the licensing part on a yearly basis and not on a monthly basis.
If Check Point's team is providing a good amount of discount, then it is very easy for us to select it since its competitors are also giving the best prices or best discounts.
What other advice do I have?
It is easy to deploy. With every customer, we just share our thoughts and the experience. It's a very easy-to-implement solution. Check Point is a good cloud-based solution with respect to email security, and Check Point is a very powerful tool with respect to other OEMs.
I rate the overall solution a nine out of ten.
Offers an API that adds significant value to the email session
What is our primary use case?
Basically, it protects email services like Office 365 or G-Suite as well as business communication like Slack and Teams, and offers advanced protection against phishing and attachments even before they reach the mailbox. It also includes a DLP (Data Loss Prevention) feature that can be configured to prevent sensitive information from leaving the organization via email. Additionally, it provides advanced security measures to protect against account takeover.
The email protection piece utilizes an API rather than an agent, which is more basic. This API-based approach allows for greater flexibility and integration with other systems. You can also configure it to send suspicious items to a sandbox environment for further analysis if you're not comfortable relying solely on the automated solution.
What is most valuable?
The API is super valuable because it's not really embedded in the email session. It's more like it comes in, and before it hits your mailbox, Check Point inspects it.
Many products require running it through a specific Web Gateway or some kind of intermediate box like Barracuda, or an agent installed on Outlook among many ways. Check Point is more advanced, so it's up there with the best. In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication. It also covers collaboration tools like OneDrive, Dropbox, and Box. That's the collaboration part.
What needs improvement?
It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.
For how long have I used the solution?
What do I think about the stability of the solution?
The stability is excellent. Check Point is a company that has acquired matured technology from other companies and integrated it pretty well. I've seen integrations from other companies that were lacking, but Check Point has done a great job.
Check Point has also developed its own solutions based on its security knowledge and experience. Being an Israeli company, they have access to some of the best resources in the field.
What do I think about the scalability of the solution?
Scalability is a significant component of Check Point, as it is built for companies of any size.
How are customer service and support?
The customer service and support team is great. I never had a problem with them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used to work as an IT manager in a biotech company that utilized Check Point, which is why I've always liked their product. It's designed for complex environments and connecting multiple branches. It can be challenging for many companies, but it's intended to handle such complexities. Overall, Check Point Harmony Email & Collaboration is a great product.
How was the initial setup?
The initial setup is very straightforward. It's actually quite easy to set up and configure because the system handles everything. You don't have to install anything separately. You install the agent for the whole solution, and you can choose to enable or disable the email component. Then you simply configure a few settings, and you're done. The real action happens in how it handles incoming emails.
What's my experience with pricing, setup cost, and licensing?
The security solutions of which Email and Collaboration are a part is competitive because Check Point competes on both technology and price.
Check Point often competes with companies like Microsoft, Sophos, and CrowdStrike. Check Point offers competitive prices. Some companies may advertise lower prices, but they exclude essential components like email security or browser security, which you need to pay extra for and in the end they cost the same or even more.
So the pricing is highly competitive. It's comparable to other companies of the same caliber, such as Microsoft and CrowdStrike. However, with all of them, if you opt for managed services, the pricing can vary, becoming more of a black box. It's usually not publicly published and is often negotiated based on specific needs. Similar to storage pricing, you need to be aware of the details and negotiate. But overall, the pricing is excellent and on par with other leading solutions.
When comparing Check Point with lesser-known products like Kaspersky and others, it's important to consider the target market. If you're dealing with multinational corporations, or hospital systems, their requirements differ, from smaller companies, and they may be considering solutions from SentinelOne, CrowdStrike, Sophos, or Cylance, however, you have to make sure the product offers all the specific components like email or browser security that Check Point provides. Check Point is known for its comprehensive range of solutions, including firewalls, which can be deployed to endpoints.
What other advice do I have?
I would give it a nine out of ten. It's a great product overall. I hesitate to give any company a perfect ten because there's always a chance of unexpected issues arising in the future. But so far, I haven't encountered any problems with Check Point. It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.
Which deployment model are you using for this solution?
Complete solution for Cloud emai and collaboration security
" Compliance Management and workflow orchestration with complete cloud and email security "
Great tool to fight phishing
Collaborate Confidently – Powered by Harmony E&C
What is our primary use case?
Our goal has always been to strengthen our infrastructure. We currently have Microsoft 365. In order to provide a centralized security solution, we use Checkpoint Harmony Email, which provides us with security against phishing attacks, malware, and advanced data protection, among others. Some other features that successfully help provide a robust security infrastructure for all collaborative applications.
It is also important to mention that it is managed under the Check Point Infinity Portal, which is the most modern of the Check Point approaches.
How has it helped my organization?
We have managed to implement this as a totally cloud tool, from the Check Point Infinity Portal. It's super easy. In addition, we have managed to generate DLP policies for the protection of data that is shared to avoid sensitive losses and compliance with regulations.
Also, through the monitoring panel we have been able to see the behavior of our environment and how it is attacked by new threats. We can make decisions to improve our infrastructure thanks to Harmony Email.
What is most valuable?
Check Point Harmony Email tool is very modern. Its characteristics are adapted to the most modern threats. One of its main virtues is its monitoring system, which is very important for decision-making, however, it is also very intuitive, easy to understand, and simple to use.
Its DLP policies are quite easy to implement, which help a lot with compliance with the regulations required by our company in addition to shielding sensitive data.
This tool integrates and protects all collaborative tools, in our case, Microsoft 365.
What needs improvement?
The key improvement for this tool is the inclusion of more collaborative applications. We know that Microsoft has many tools, however, not all of them are covered.
It is also important to validate the documentation. Not all of it is precise. It is very difficult to find the correct ones. In this area, Check Point could generate a more up-to-date library to be able to help customers or companies use their products more.
Finally, the Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix.
For how long have I used the solution?
A very modern tool, centralized through Check Point Infinity, this is used by our company on a trial basis during the last semester.
What do I think about the stability of the solution?
Yes
What do I think about the scalability of the solution?
Yes
How are customer service and support?
Great experience with support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used Microsoft security tools. However, we needed to centralize the security environments, and it was perfect with Infinity.
What's my experience with pricing, setup cost, and licensing?
It is important to evaluate the tools before going into production to verify that everything works correctly.
Which other solutions did I evaluate?
We carried out a previous validation of the functions and current tools of the market. It convinced us to move towards Check Point.
What other advice do I have?
Security applications are validated and I would recommend the solution.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Integrates with Office365, strengthens security, and provides visibility
What is our primary use case?
Our company uses Office 365 and clearly, we use Outlook. We needed a tool that had the functionality to verify and validate the emails that enter and leave our organization. With this tool, we can solve security problems since many of the collaborators work from home. With this, we have decreased phishing attacks. It offers quite a few types of analysis and reporting that help to clear up security doubts and how to counter these gaps.
Check Point Harmony Email & Collaboration is workload protection in the cloud. This firewall helps us provide controls on our organization's devices and has become our main tool in the analysis and coverage of the infrastructure and also maintains fairly reasonable scalability.
How has it helped my organization?
Check Point Harmony Email & Collaboration has helped our company with perimeter security and securing our employees from wherever they are working. It's strengthening security as it is able to stop phishing attacks on Office 365 accounts and block possible account hijacking. It is also responsible for detecting malicious files in both OneDrive and SharePoint. This makes the product more robust and also gives us visibility into suspicious access, and provides the areas from which they are trying to enter. With this other feature, it provides more integrity to our company.
What is most valuable?
We have found several features that are very valuable. One of them is the integration with Office365. In addition to that, it is fast and has a very simple, easy integration. In addition to that, it integrates with other Office 365 products. The false positives are minimal, almost nil. That is very important since it will not generate an absurd amount of emails. The functionality of the tool is very easy to configure and manage. The platform is friendly and makes its integrations even more, so this tool is very efficient.
What needs improvement?
Check Point Harmony Email & Collaboration presents a problem similar to the other Check Point tools that it was able to manage, and that is the access to its administrative functions. Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult.
It presents problems in the management of technical support since the SLA is not optimal, causing delays. This means that security problems may arise since it does not provide a quick response or a concrete solution.
For how long have I used the solution?
I have been using it for approximately 4 years.
What do I think about the stability of the solution?
The tool stability is very good.
What do I think about the scalability of the solution?
The scalability that the solution presents is very good. It is quite scalable.
How are customer service and support?
The experience has not been very pleasant since we have opened cases and they take too much time to respond or schedule a meeting even to provide a solution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
There was no other solution implemented.
How was the initial setup?
The initial configuration was very simple and fast.
What about the implementation team?
During the implementation, the provider's team helped us, and it was very efficient; they knew what they were doing
What was our ROI?
The functionality that the tool presents with its characteristics and capabilities helped us a lot in our organization.
What's my experience with pricing, setup cost, and licensing?
Like all security tools, they are expensive tools. However, Check Point competes in the market and its accessibility is good, so paying for a tool that provides security is worth it.
Which other solutions did I evaluate?
The company has already had several Check Point tools. For this reason, this tool was implemented to keep in line with the same brand and hopefully not present us with problems if we implement another one.
What other advice do I have?
The only advice is to improve the technical support for your users since it is not very efficient.
Which deployment model are you using for this solution?
CHECK POINT EMAIL SECURITY
In my opinion great product