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Working with Workiva has been pretty frustrating, but I think there is promise in the product.
What do you like best about the product?
I think the linking functionality is super important to our ability to be efficient in our reporting efforts. The connection to financial reporting is great too.
What do you dislike about the product?
The teams we've worked with to help with out ESG solution implementation have been really frustrating and there was no quality control process. They ended up significantly messing up our data sheets.
What problems is the product solving and how is that benefiting you?
Workiva is solving the problem of data linking in different places throughout the report. They also make updates easy late in the sustainability reporting process.
GRC User
What do you like best about the product?
Certifications. Eliminated manual processes we used to perform.
What do you dislike about the product?
Suggested Edits. Doesn't allow for track changes
What problems is the product solving and how is that benefiting you?
Automation.
ESG Workspace
What do you like best about the product?
Collabororation and ability to see data updates real time
What do you dislike about the product?
Learning curve, there are apsects of wdata that are still foreign to me
What problems is the product solving and how is that benefiting you?
adding metrics into the ASR draft
Workiva
What do you like best about the product?
Collaboration and linking between spreadsheets and documents
What do you dislike about the product?
Slow response time in some cases. What's needing an expert to maintain
What problems is the product solving and how is that benefiting you?
Blackline between drafts. Comment collaborations
SIngle Source of Truth
What do you like best about the product?
Real time updates - Controls are updated which are linked to process narratives and test plans.
What do you dislike about the product?
There are some features in the SOX workspace that would be nice to have it the Audit workspace.
What problems is the product solving and how is that benefiting you?
Data analytics
User Friendly Product
What do you like best about the product?
My favorite part about Workiva is the functionality of the profuct - it is very easy to learn, and is user-friendly for users of all skill levels.
What do you dislike about the product?
Nothing. I have not encountered any issues with Workiva.
What problems is the product solving and how is that benefiting you?
Workiva simplifies our SEC filing process and enables a straightforward preperation and review of financial statements and disclosures.
My team loves using Workiva in our financial reporting!
What do you like best about the product?
The linking feature, the ease of filing with the SEC, the helpful customer service, and the help articles
What do you dislike about the product?
It would be helpful if Workiva Sync automatically updated.
What problems is the product solving and how is that benefiting you?
XBRL tagging, ease of filing with the SEC, single source of truth for our data
Single source of truth makes last minute changes and edits a breeze
What do you like best about the product?
Single source of truth, group collaboaration
What do you dislike about the product?
Nothing to dislike, it has made our reporting much more efficient
What problems is the product solving and how is that benefiting you?
Collaboration and single source
Great Financial Reporting Tool
What do you like best about the product?
The software is very user-friendly and easy to understand
What do you dislike about the product?
xbrl tagging can sometimes be hard to execute
What problems is the product solving and how is that benefiting you?
Making xbrl easier to review by implementing the xbrl review tool
Workiva has made work easier
What do you like best about the product?
The connection between links. It's really awesome to be able to update a number in one place, then it will update on all documents at the same time. It reduces error - especially on last minute changes. The customer support team is great. They're fast and have a positive attitude. I like the free CPE opportunities.
What do you dislike about the product?
I wish Workiva's support articles were more helpful. I often still need clarification after reading several articles. Additionally, I am constantly logged out of Workiva, sometimes several times in a minute. This can get annoying when we're very busy. We also seem to get a new CSM very regularly, and our account manager is not always very responsive. We struggle with knowing best practices.
What problems is the product solving and how is that benefiting you?
Errors from manually updating links, visualization of links, color coordination across documents, modern looking presentations, multiple editors in documents at once, addition of AI capabilities,
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