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Great platform for SOX planning and testing
What do you like best about the product?
Workiva lets you schedule all testing for the year and copy it over quarter after quarter. You can assign tasks to individuals and create review plans. You can set timelines and create charts/graphs to report on progress, including any deficiencies noted during testing. There are many ways in which you can customize these reports and charts/graphs.
What do you dislike about the product?
Leaving review comments for testers could be improved. Right now you leave a comment and unless the tester replies to directly to the email notification, or sees the comments from a certain comment section on their homepage, it is difficult to see the comments. I think if a review comment is left (or multiple comments) they should be visible in one location on the testing page, versus clicking around to see what upload item had the review comment.
What problems is the product solving and how is that benefiting you?
Workiva was helping us to solve automating our risk assessment process. They took a very manual process and helped to automate it significantly. It will help to make us more efficient during our next planning phase. We can even track against the risk assessment with our testing status.
Great customer service with room to improve on the products
What do you like best about the product?
I like the service hotline of the platform. I can always reach out to a technical support person whenever there are issues. The platform is generally easy to navigate and use.
What do you dislike about the product?
Sometimes there are disconnections of the platform or user access issues. From a user's perspective, certain functions need to be updated and more customizable.
What problems is the product solving and how is that benefiting you?
Workiva is designing new functions and user interfaces on risks and controls. Once the new functionalities are rolled out, the users can collaborate better, and the platform will have better reporting capabilities on the risks and controls.
XOS
What do you like best about the product?
Easy to use and multiple users can be in the same software
What do you dislike about the product?
Sometimes its hard to got to source document and update the linking.
What problems is the product solving and how is that benefiting you?
Version controls
Fantastic platform for SEC filings
What do you like best about the product?
Our teams really appreciate the ease and seamlessness of using Workiva for our SEC filings. The syncing of numbers all across documents makes processes a lot easier. XBRL functions are also very intuitive and easy to use.
What do you dislike about the product?
There is a slight lag on the platform and the occasional glitches from the cloud provider.
What problems is the product solving and how is that benefiting you?
Bringing reporting functions all into one place so it's easy for our teams to file documents with the SEC, and more.
Wdesk Review
What do you like best about the product?
Ease of use when sending out distribution files for key users
What do you dislike about the product?
There are times during key reporting dates where the system goes down making it slow or non responsive.
What problems is the product solving and how is that benefiting you?
ease of review
Workiva is a perfect product for compiling financial report.
What do you like best about the product?
I like the link function best: I can update the numbers in a master spreadsheet and publish to the links embodied in my financial report. This function make my work easier and trackable.
What do you dislike about the product?
There excel function is kind of limited. I didn't see the filter function and sort function.
What problems is the product solving and how is that benefiting you?
Workiva helps me with the financial report compilation. It makes my work more consistancy each quarter.
Workiva holds all our companies most important controls with great navigating ease.
What do you like best about the product?
reporting and dashboards help present clear information to all levels of management. Additionally the ability to setup reminders helps our team stay focused and on task.
What do you dislike about the product?
The least helpful part has been knowing how much time is spent on each control. It would be great to have a time clock for our team to understand which part of the process is taking too long (I.e. doc requests, management response, etc).
What problems is the product solving and how is that benefiting you?
The biggest problem that Workiva is helping is with the reporting of statuses. Everyone knows many leaders love data sliced and diced to their preference. Workiva allows us to dissect our data and present it clearly.
Eversource review
What do you like best about the product?
The inputting of data is very user friendly, I like the "excel" abilities. Customer service has been helpful. I like the ability to work back and forth between pages. Ability to set up permissions etc. is very useful as well.
What do you dislike about the product?
It is not as easy to find an answer to a question. The on line support documents are not always directed at the FERC Form pages that we use.
Lack of understanding XBRL issues is also a problem. We are able to get the issues resolved but always do not understand why there was a problem and what to do if it happens again.
Lack of understanding XBRL issues is also a problem. We are able to get the issues resolved but always do not understand why there was a problem and what to do if it happens again.
What problems is the product solving and how is that benefiting you?
Not sure how to answer this. I think more information needs to be provided by Workiva if they are unable to resolve an issue - it may be an issue with FERC, but if we don't know that, we continue to ask the question.
Workiva is great!
What do you like best about the product?
Once our filings are set up, it's very easy to rollforward each quarter and helps our team keep efficient in our review of the documents.
What do you dislike about the product?
There manual rollforward from Q3 to Q1 is always a little difficult each year.
What problems is the product solving and how is that benefiting you?
Workiva helps us save time and helps with internal consistency within our documents
Love Workiva for financial reporting!
What do you like best about the product?
Workiva is a fantastic tool for those of us in financial reporting. The ability to link data between documents is a time saver and lets you know that your work is consistent. It is also valuable when pairing the data with internal reporting - you can rollforward data period over period to save time when you get to quarterly reporting.
What do you dislike about the product?
There is a bit of a learning curve when you first start. For the most part, Workiva is intuitive and user friendly, but there are some instances when you want to format things a certain way and can run into issues. However, I've always received great customer service and they have lots of content on how to address most issues.
What problems is the product solving and how is that benefiting you?
I believe that Workiva is working to continuosly make their software even more user friendly. They are always open to feedback and consistently address items their clients bring to their attention which is unlike most companies.
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