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Great product, great support
What do you like best about the product?
The ability to customize over time for our company's needs.
What do you dislike about the product?
Workiva is more interested in big projects than minor tweaks to existing features.
What problems is the product solving and how is that benefiting you?
SOX Auditing, support requests, certifications, and version control are a huge benefit
Good solid program, but excellent customer service
What do you like best about the product?
It's easy to use, similar (but not exactly like) Office programs. My favorite aspect is the responsiveness of the support team. I have never before used software with support people that "get back to you" as well as this team. They are very open to suggestions for improvements and enhancements, and keep you in the loop as those suggestions make their way through the process.
What do you dislike about the product?
Not all Excel formulas and functions are available. They aren't "show stoppers", but there have been a few that I miss. As I said above, make a suggestion, it might make it into a future version.
What problems is the product solving and how is that benefiting you?
SEC filing, monthly analysis and presentations of results in the closing process. Syncing Excel data is fast and trouble free. It makes it easy to update lots of data very quickly.
Wdesk is the Right Solution!
What do you like best about the product?
We are able to not only create our external financial statements in Workiva, but we also track our monthly and quarterly tasks, account narratives, memos, and other analysis.
What do you dislike about the product?
I wish I could do accounting tie outs within Workiva especially if I am doing a tie out of a PDF to an Excel or Word document. This would save my Team so much time and would be stored in a platform that contains review notes, sign offs that help accounting with SOX controls!
What problems is the product solving and how is that benefiting you?
Workiva has already solved a lot of problems over the years that have made my Team more productive, efficient, and easy to track for SOX purposes.
use workiva for earnings
What do you like best about the product?
linking and tying out functions. i like that it is like a google doc and sheet - very great functions
What do you dislike about the product?
refreshing issues and crashing issues when too many people working
What problems is the product solving and how is that benefiting you?
tie outs, collaborations
Financial Reporting Time Saver
What do you like best about the product?
The tool is fantastic for ensuring document consistency and quick updates. There's nothing more challenging than try to ensure consistency across documents for rounding or late adjustments but with WDesk this is made easy.
What do you dislike about the product?
The tool has evolved a lot since the first generation. Sometimes new features are launched and require some tweaks to work in the new features continuously to ensure an optimized experience.
What problems is the product solving and how is that benefiting you?
Preparing filing documents in a cross-team manner all at once and ensuring document consistency for both figures and text. The tool makes it easy to roll forward documents between quarters
Love Workiva
What do you like best about the product?
Workiva has been extremely user-friendly. Processes are clear, there are instructions, staff is helpful.
What do you dislike about the product?
When compared to another unnamed competitor, Workiva does not provide a full "white-glove" service (e.g. I cannot ask Workiva staff to double space after each period or ensure all font is consistent).
What problems is the product solving and how is that benefiting you?
They provide a SEC service - I am an SEC analyst so it does exactly what I need.
Workiva Review
What do you like best about the product?
Intuitive interface. Relational database so data can be reviewed, mapped, analyzed, graphed, and reported on throughout the database. Cloud-based application that can be used anywhere. Request module allows for efficient tracking of requests and workflow allows easy approval and rejection; request supporting documentation then flows into workpapers. Timely support of application errors.
What do you dislike about the product?
The application can lag at times making it frustruating to document within. Many opportunities for workflows are utilized, i.e. deficiency remediation, integrated risk module workpaper reviews, etc.
What problems is the product solving and how is that benefiting you?
The business problem that Workiva is assisting in solving is the ability to administer, monitor, test, and report on our audit and ICFR framework in one place.
Need more practice
What do you like best about the product?
The user -friendly links updates. It makes the rollover to the next period easier.
What do you dislike about the product?
Time to time it logged me out. Formatting is sometimes a challenge when converting to pdf
What problems is the product solving and how is that benefiting you?
Easy to update links
Awesome cloud based software for financial reporting
What do you like best about the product?
The linking between the spreadsheet to the text documents. This makes it extremely easy to update the financial statements if I have changes to make in the spreadsheet. Also decreases mistakes.
What do you dislike about the product?
Some Excel functions are not found in the spreadsheet in Workiva. For example, there's no pivot function so at times makes it difficult to aggregate information as quickly as Excel.
What problems is the product solving and how is that benefiting you?
Workiva has a helpdesk that is quick to respond and they are working on adding new functions all the time, which is great.
Linking numbers across documents makes my life so much easier!
What do you like best about the product?
I like the ability to link numbers across the document so it reduces the risk of internal consistency errors and makes it easier to update numbers throughout the document rather than having to update in multiple places.
What do you dislike about the product?
I can't thnk of many downsides other than there is a little bit of a learning curve to take full advantage of Workiva's functionality, but the help guides and community provides a good resource for figuring things out.
What problems is the product solving and how is that benefiting you?
Our entire financial reporting process was in Word before implementing Workiva and we had major issues with version control and Workiva solved all of that for us.
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