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Reviews from AWS customer

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1,832 reviews
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    David H.

Team efficiency and collaboration

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Seamless changes to documents through Workiva linking and automated notifications of progress through workflows.
What do you dislike about the product?
Other teams buy in to the program resources. Having centralized sourcing of information and the various groups within our Company not capitalizing on this information.
What problems is the product solving and how is that benefiting you?
Wdata automation and the speed of refreshing our data.


    Automotive

Easy tool for complex reporting

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Easy platform and amazing support team that’s always available for questions.
What do you dislike about the product?
Haven’t encountered anything yet that I dislike
What problems is the product solving and how is that benefiting you?
Inefficiencies in our process


    Thomas N.

Unique, innovative and needed

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate the most about Workiva, first and foremost, is the excellent customer support. Michael Dressor is our Rep for Alcon and he responds to any questions we have very quickly which is highly appreciated. On top of that, it seems like our feedback is truly heard. Several features (can't remember off the top of my head) we requested appear to have been implemented. It does not feel like a large company that we are working with which is nice.
Workiva implements several features that they astound me that they even thought of it in the first place. The linking feature for our Sustainability reporting is a lifesaver and internal audit really appreciates the fact that all data points are traceable directly to the source.
I also appreciate the fact that everything saves automatically for peace of mind, and I think the Sustainability program we use is highly user friendly.
What do you dislike about the product?
Workiva Sustainability addresses a problem that few have even thought of, with that, there will be some growing pains. There are several minor gripes I have, for example, I believe Workiva utilizes an older build of Excel for its formulas. Meaning I can't utilize array formulas which requires me to spend more time being creative in my solutioning when it could be done pretty simply.
From an audit lens, it is odd to me that input cells linked to the Sustainability program are not connected in ways that it needs to be. For example, if I as a data provider go into a data collection sheet, submit the task throught the "Sustainability" Button on the tool bar, it gets reviewed by the data reviewer, I as the data provider can go in after the fact to change that data point and nobody would ever know until someone takes a deep dive into the audit logs. It should restrict all users automatically from making changes after the fact.
I also believe that there should be a form feature, kind of like MS Forms. I wish as well that the Workiva Excel add in allows you to update excel sheets from workiva, not just Excel to Workiva. That would help so much. The "activities" log might make sense to me, as someone who is tech proficient, but proving certain activities to internal audit is challenging as there is not a definition guide for each action. Its basically just "trust me, thats what it means" as of now
What problems is the product solving and how is that benefiting you?
To keep it short, we use Workiva due to the fact that everything can be traced directly to a source which is wrapped up in a tailor made ESG solution.


    CHARLES S.

Workiva is quicker, faster, and better.

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Connectivity across our Treasury workstreams
What do you dislike about the product?
The downsides of using Workiva are working with colleagues who arent using the platform.
What problems is the product solving and how is that benefiting you?
Collaboration and single source data


    Ryan M.

Recommending Workiva

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Workiva makes working collaboratively on documents easy.
What do you dislike about the product?
Customizable permissions can be extremely useful but can be confusing to users.
What problems is the product solving and how is that benefiting you?
We host maintain a large volume of documentation. Workiva allows us to have SME's work cooperatively without requiring us to reconcile each SME's version of the document.


    Banking

Workiva - Best Collaborative Professional Tool

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful features of Workiva are its linking capabilities as well as the ease of permssioning within a document, spreadsheet or presentation.
What do you dislike about the product?
The inability to create a pivot table in a spreadsheet as well as the latest features such as grammar checking found in many other programs.
What problems is the product solving and how is that benefiting you?
Allows for controlled collaboration and to create single sources of truth.


    Heather H.

GRC Workiva

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
We use Workiva across GRC. The tool is very useful in keeping all the GRC Teams aligned. The tool is very customizable for any process.
What do you dislike about the product?
It’s too customizable at times. It would be great to have off the shelf functionality.
What problems is the product solving and how is that benefiting you?
Manual processes and reporting


    Xiaowei L.

Accountant

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Makes financial reporting and the whole closing procedures easier
What do you dislike about the product?
No clear guide to explore the new functions
What problems is the product solving and how is that benefiting you?
This app is making procedures easier than before and also has a better track of all the evidences for audit purposes, make things more efficient and also very easy to use


    Amanda H.

IT Officer

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
User friendly platform, and gives autonomy to the users
What do you dislike about the product?
No have any comments for now since I have just started to be involved on it.
What problems is the product solving and how is that benefiting you?
preparation of accounting reports


    Stephanie W.

Easy To Use

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I have been a Workiva user for years! It is easy to use. The Customer Service is exceptional.
What do you dislike about the product?
As a private company, the IA function is not redy for us. Only for SEC filers
What problems is the product solving and how is that benefiting you?
It is like another employee.