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Best Digital Customer experience platform
What do you like best about the product?
Many outstanding features for websites and apps.
What do you dislike about the product?
The support process should be more efficient.
What problems is the product solving and how is that benefiting you?
Websites and manage contents.
Recommendations to others considering the product:
Best tool to build amazing websites and manage contents.
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Volusia Sheriff's Office website
What do you like best about the product?
Our experience with Solodev replacing our old, outdated website at volusiasheriff.org was excellent. The responsiveness and speed of staff and the quick access to help whenever we need it are some of the best aspects of working with Solodev. Whenever we want to add a new feature, or need help with an existing one, we can count on a quick response from Solodev support and a resolution that works.
What do you dislike about the product?
There has been no downside so far. Solodev has met or exceeded every expectation and done everything we've asked throughout the process of launching a new website.
What problems is the product solving and how is that benefiting you?
We have been able to launch a more nimble website that is easier to update with new information when needed. That allows us to share timely news, highlight certain stories or issues when they're most relevant, and keep our residents informed with a few clicks.
Exceptional Content Management System Platform and Great Customer Support.
What do you like best about the product?
The customer support for this platform has been exceptional. Very timely and helpful responses to any of our troubleshooting issues. They go above and beyond to make sure your needs with the platform are met.
What do you dislike about the product?
Overall, our experience with Solodev has been very positive. As a developer, the documentation could be more in-depth and expanded to cover more uncommon troubleshooting issues.
What problems is the product solving and how is that benefiting you?
Our team has been modernizing a collection of old web applications to a new cloud environment. Solodev makes it possible to update these websites efficiently and make them user-friendly to people who have never used a CMS before.
Recommendations to others considering the product:
Understanding AWS makes setting up Solodev much more manageable, but they have an excellent support staff to guide you through any issues you may run into.
Great Communication, Superior Design, and Easy to use!
What do you like best about the product?
The thing I like the best would absolutely be how easy it is to update content/information. The ability to have our individual departments manage their own pages because the system is plug and play. I no longer have to worry about my team messing up the look of individual pages. The system takes care of that and is so easy to use!
What do you dislike about the product?
My least favorite thing so far is that now that my website is live I have to publish in two places in order for content to immediately show up.
What problems is the product solving and how is that benefiting you?
The use of a module for staff is really going to help us minimize the issue of an outdated staff list and provide a great directory! The NEWS module is a feature that we look forward to helping get stories out about our district before anyone else has the opportunity to. The calendar module gives our community a great way to sort our events to find the information they are looking for. The I Want To Module is already a big favorite of the community as well. The superior design makes it so easy for our community to find what they are looking for. They have also been absolutely fantastic with communication from the design team to the back-end developers when we have something that needs so be tweaked.
Recommendations to others considering the product:
If you are looking to create a whole new look and feel for your website I would HIGHLY recommend Solodev. They gave us a superior design, listened to what our needs were, and completed the job in a very rigorous timeline.
Our Solodev Partnership Experience
What do you like best about the product?
Fantastic company that is very hands-on with their customers and really goes the extra mile to make sure they find custom solutions to meet the goals you have with their platform.
What do you dislike about the product?
We have not had many negative things to say about Solodev since we started using their platform. The only thing I would like to see more of as a developer is a more in-depth documentation and walkthrough guides to service problems independently. As a smaller company, the price to get the full support suite was a bit steep, so maybe a pay-as-you-go support model for when you need it would really put their services to the next level.
What problems is the product solving and how is that benefiting you?
We are building a full suite of old websites being modernized to a new cloud environment for our customer. They have never used a CMS before to edit content on their websites, and Solodev has sped up the review and collaboration process for making changes. With Solodev, what used to take a week to bring a new page online can now be done in a fraction of the time.
Recommendations to others considering the product:
If you are not familiar with the AWS environment, setting up Solodev will be challenging. The getting started guide helps, but we ran into problems multiple times when standing up a stack. If you pay for their support package, the support team at Solodev will get you running and answer any questions very quickly and effectively.
Solodev
What do you like best about the product?
Great ease of service and never any difficulty accessing anything. Really easy training platform where it is easy to show new users the ropes. You make everything how you think of it so it is very customizable to your liking. All around great company to work with and they have big plans for a successful future. Cant go wrong going this route.
What do you dislike about the product?
A tad bit expensive. Other than that, everything is well-rounded and all is great.
What problems is the product solving and how is that benefiting you?
A great support team that can handle excess work. great recommendations and overall use of the application. They make sure everything is up to standard and their quality of work is there every day.
Great CMS for team and specially Web developers with many awesome features
What do you like best about the product?
Very user-friendly and easy to teach new staff members how to use. Everything is 100% custom, so if you dream it, you can do it. This is easy. Drag & Drop feature to the design and development of your website will help you move things faster. It is compatible with all devices. It is by default in the AWS marketplace. Also, it has excellent integration with salesforce, and it works perfectly with Marketo digital marketing app.
What do you dislike about the product?
As I said, this is 100% custom. Everything is custom, which will be a problem when we want to make minor adjustments without coding. That's it. There is no other dislike option or features in Solodev.
What problems is the product solving and how is that benefiting you?
It's easy to navigate through the back-end, and the pages are straightforward to update. So there is no problem with this as a web developer. In case this is 100% custom, and so it will be a problem when we want to make minor adjustments without coding.
THE BEST PLATFORM FOR CUSTOMERS
What do you like best about the product?
I love the platform; it helps to solve customer problems
What do you dislike about the product?
there is nothing that displeases me; it's fantastic
What problems is the product solving and how is that benefiting you?
It helps me manage content and customer experience
Recommendations to others considering the product:
It is the best in the world. It helps too much for the company to have a better organization
Solid team and product
What do you like best about the product?
The customer service experience was outstanding, from start to end of the project and beyond. Response time was excellent when we had questions or needed help. The team we worked with were all very welcoming and we had the feeling of being one team together, instead of customer and vendor.
What do you dislike about the product?
Nothing - we had a great experience with Solodev.
What problems is the product solving and how is that benefiting you?
We are continuing to improve the user experience with our website, and the CMS is helping make that happen. For benefits, their continued support is a major benefit. We have had them jump in and fix a major issue before we could report it--and that was the only time we had a major issue to report, several months after going live.
Recommendations to others considering the product:
We have been very happy with our decision to go with Solodev.
Quick to Respond; Hard to Make Changes
What do you like best about the product?
Whenever I have an issue, the Solodev team is quick to respond with either and answer or more information about how we could move forward with the problem. Their staff is very knowledgeable and is always very willing to explain why something is happening or how something helps or what issues there are in a way I understand, which helps me be able to explain it to others who have less knowledge about website maintenance.
What do you dislike about the product?
Their system is not user friendly. It's often hard to find what your looking for and can make things like updating numbers on web pages take longer than it should or would in a better organized system. Other changes are just completely unavailable and requires the team's help even if you know how to solve it yourself.
What problems is the product solving and how is that benefiting you?
Solodev helps keep my company's website healthy. I do like having a team I can reach out to, especially about larger problems. Their team is very quick to respond and very knowledgeable. It's nice knowing there's a team out there who can solve issues that arise. It's good website insurance, so to speak.
One thing I do think Solodev could improve on is explaining exactly what they're doing behind the scenes. I have enough technical knowledge to know there's a lot that goes behind keeping a website up but not enough to understand it or explain it to anyone else when they ask about it, which leaves me and others wondering what the day-to-day is.
One thing I do think Solodev could improve on is explaining exactly what they're doing behind the scenes. I have enough technical knowledge to know there's a lot that goes behind keeping a website up but not enough to understand it or explain it to anyone else when they ask about it, which leaves me and others wondering what the day-to-day is.
Recommendations to others considering the product:
If you think you're doing to need a lot of support managing your website and want more control over it than something like WordPress or SquareSpace will give you, you may want to consider Solodev. However, you're going to pay for all those services, so really think about what your needs are and what kind of budget you have.
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