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External reviews

271 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chris S.

Incredible rating billing engine

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
It allows you to view your customer's usage and rated amount with discounts, free tier and overage in real time. Great use case for upselling customers and notifying them if they past their contractual rate so they are not surprised of large invoices.
What do you dislike about the product?
No support yet for large scale usage models and requires usage to be aggregated.
What problems is the product solving and how is that benefiting you?
SaaS usage based billing for customers that have prepaid amounts, free tiers and overage billings. The platform makes it easy to implement billing rules for usage based customers and future changes to rules and pricing.


    Computer Networking

New to the Subscription World

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Zuora is pretty easy to learn. I was able to catch on quickly and they have a great university and community to help.
What do you dislike about the product?
The search feature could be universal and when you make a change it des not always bring you back to the record you working on.
What problems is the product solving and how is that benefiting you?
Zuora allows us to automate our billing and takes the stress of having to do monthly billing off of our plate.
Recommendations to others considering the product:
Seems to be the most engaged of the market. Looking forward to seeing what the future holds.


    Computer Software

nice friendly cloud application

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
zuora is nice cloud based application which give more flexibility
What do you dislike about the product?
nothing much dislike but some enhancements needed for billing
What problems is the product solving and how is that benefiting you?
na
Recommendations to others considering the product:
not much


    Accounting

Superb

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Product is good to suggest all the people.
What do you dislike about the product?
no way, i have been sending all the rev rec to manage and implement.
What problems is the product solving and how is that benefiting you?
revenue recognition


    Food & Beverages

Reviewing Zuora CPQ/integration to SF

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Flexibility with objects.
New to Zuora but platform seems pretty easy to learn.
What do you dislike about the product?
Would like to learn more about the orders functionality - so not a dislike just an unknown
What problems is the product solving and how is that benefiting you?
Subscription quoting / SaaS billing


    Automotive

The Z experience

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Great focus on product functionality & ease of use.
What do you dislike about the product?
Professional Agreements to sign taketoo long.
What problems is the product solving and how is that benefiting you?
helping clients implement. long term projects


    Machinery

Perfect SaaS Billing Product

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Ease of using the portal
Number of Custom fields available for all business need.
What do you dislike about the product?
Limitations of reporting structures.
Limitation of subscription records per account.
What problems is the product solving and how is that benefiting you?
Invoicing our dealers
Recommendations to others considering the product:
Define Product Catalog keeping your future busines needs in mind.


    denecia m.

really informative

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
new billing roll outs/automated features/subscription
What do you dislike about the product?
manual processes /having to created amendments
What problems is the product solving and how is that benefiting you?
order managemnt and subscription billing, new automations


    Edily V.

Billing review

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Great system for to resolve billing issues.
What do you dislike about the product?
The system has potential, however it is not "user friendly"
What problems is the product solving and how is that benefiting you?
Invoicing errors
billing discrepancy


    Financial Services

Revenue Automation tool

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
New User Interface with easy to configure and reconciliation
What do you dislike about the product?
Some of the features doesnt accept .csv file upload
What problems is the product solving and how is that benefiting you?
Revenue automation