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Zuora is the best billing platform for clients growing subscription businesses
What do you like best about the product?
I love the continual innovation that is delivered to my clients. The application is every evolving and keeping its customers in mind. I love the new CPQ functionality and it is very user friendly.
What do you dislike about the product?
The sales reps dont stay in touch with its clients. When it is time to upgrade clients are often confused on how they can improve their environment. Clients really need more affordable help and training for upgrading their environments.
What problems is the product solving and how is that benefiting you?
I am a consultant and I implement Zuora for several enterprise clients to handle quoting, billing and payments.
Recommendations to others considering the product:
When implementing have a real POC with little to no customization in order to make an educated decision.
So far, the best ASC 606 tool I've seen on the market
What do you like best about the product?
I have implemented ASC 606 w/ approximately 6 companies, and I have seen ARM, RevPro and SAP RAR. So far, RevPro has the most capabilities out of the products I have seen.
What do you dislike about the product?
Initially accounting for variable consideration (allocation) and material rights involved manual inputs, but I believe that this has been fixed in subsequent releases.
What problems is the product solving and how is that benefiting you?
Revenue automation under ASC 606
A lot of data, but hard to use
What do you like best about the product?
The ability to bill our customers automatically
What do you dislike about the product?
there is a lot of data in Zuora about our customers that I would like to access but it is not always easy to do so.
What problems is the product solving and how is that benefiting you?
billing preview has helped us predict mrr
Quick Integration
What do you like best about the product?
There is not much time required to complete the Zuora integration (generally with in 2 weeks)!
What do you dislike about the product?
Would love to see more documentation and screenshots that explain the set up required for a Zuora integration
What problems is the product solving and how is that benefiting you?
Zuora is a great partner (SP) for us at Amazon Pay.
Recommendations to others considering the product:
Faster implementation time
zuora is a good product
What do you like best about the product?
it is simple to use and easy to navigate, there is good support
What do you dislike about the product?
at this point at the early stages we have no dislikes so far
What problems is the product solving and how is that benefiting you?
billing issues, it's is fast and easy
Recommendations to others considering the product:
give it a try
One stop Revenue Management solution
What do you like best about the product?
Zuora Revpro is one stop revenue manqagement solution that will handle the revenue allocations and with user friendly UI
What do you dislike about the product?
The UI is bit slow and i hope the new UI has better performance
What problems is the product solving and how is that benefiting you?
Revenue allocations, Revenue management
Using Zuora for billing purposes
What do you like best about the product?
I like that there are quite a bunch of things that can be automated and integrated with other systems.
It is quite easy to use after you understand the logic
It is quite easy to use after you understand the logic
What do you dislike about the product?
It can be slow sometimes especially when created bill runs. It also has some limitations.
What problems is the product solving and how is that benefiting you?
We use it for billing purposes, cash collections
Zoura Conference
What do you like best about the product?
Ease of use to help manage subscriptions
What do you dislike about the product?
Nothing really. A lot of good features.
What problems is the product solving and how is that benefiting you?
Maintaining engagement with customers
Feature filled but needs better documnetation
What do you like best about the product?
Zuora has a lot of features and has something for virtually every subscription scheme.
What do you dislike about the product?
The API and documentation is very cumbersome.
What problems is the product solving and how is that benefiting you?
Trying to sell multiple subscription products and give more transparency to the customers.
Simplest way to build subscriber model
What do you like best about the product?
how easy it is to use the subscription model. Downgrades and upgrades are so easy to perform
What do you dislike about the product?
it has to be dependent on the salesforce platform.
What problems is the product solving and how is that benefiting you?
Subscription upgrade and downgrade.
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