Experience During the Integration Process of BFI with Coralogix
What do you like best about the product?
What I liked during the integration was having several backup engineers, and I really appreciated Sri Ram Jha for his patience and good responsiveness in handling our requests.
What do you dislike about the product?
It might be necessary to add more engineers, so that 2 engineers handle 1 customer. This way, if one is sick or unavailable, there is a backup engineer.
What problems is the product solving and how is that benefiting you?
Yesterday, we experienced an issue with our server that prevented Docker from sending logs from on-premises to Coralogix. However, Sri used a different log collector for this and has been successful so far.
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