Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Control-M SaaS EMEA

BMC Software Distribution B.V.

Reviews from AWS customer

5 AWS reviews

External reviews

24 reviews
from

External reviews are not included in the AWS star rating for the product.


    reviewer1207266

Provides exceptional stability and makes management easy with a single dashboard

  • August 18, 2025
  • Review provided by PeerSpot

What is our primary use case?

Control-M is similar to Stonebranch and Redwood. It is a workload automation system that automates steps typically defined by humans. Previously, if humans performed 100 steps to complete a task, they can now input these steps into Control-M and let the system run them automatically. 

The most common use case is in banking. In banking operations, there are daily transactions between customers that need to be processed, closed, summarized, compiled, and sent to the core banking system for execution. Manually, this process could take more than eight hours per day. With Control-M automation, this time can be reduced to one hour or even 30 minutes. Before the cutoff time at 12:00 a.m., Control-M performs the batch job or end-of-day process, executes it, passes it to the core system, and marks it as a finished job for the day.

How has it helped my organization?

Control-M makes it simple to create, integrate, and automate data pipelines. Essentially, you have a single dashboard where you can manage everything. You can create the job, perform quality checks before promoting it to development, and then execute it in production. You can also monitor the jobs to see if they fail or trigger any alerts that require attention. Overall, the process is very straightforward and simple.

It is pretty easy to integrate with technologies for data operations and DevOps processes as things change. Control-M is API ready, so as long as the other side also has an API, it’s a done deal.

What is most valuable?

Stability is crucial in the banking or financial sector, where operational downtime must be minimized. Control-M provides exceptional stability compared to competitors such as Redwood, Stonebranch, or Perpetuity. The second valuable feature is the user-friendliness of the tools, making it easy to learn and use.

Control-M can execute batch jobs and monitor the jobs it executes, though it does not monitor servers or other systems.

What needs improvement?

Since the system is stable, clients don't typically request rapid improvements. However, one area that could be improved is the AI capability and AI generative features, as these are becoming increasingly important in modern systems.

For how long have I used the solution?

I have been working with it since late 2010, approximately 15 years.

What do I think about the stability of the solution?

After migration to Control-M, there is an initial stabilization period. Once properly implemented, the system becomes very stable, which is one of its strongest attributes.

What do I think about the scalability of the solution?

It is a scalable solution. Our clients are enterprises. About 85% of banks in my country use Control-M.

How are customer service and support?

I would rate their support an eight out of ten.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

There was a previous solution from either Redwood or Stonebranch, and another tool called Perpetuity. Customers were successfully persuaded to migrate from these solutions to Control-M. The success rate of migrations is usually more than 97%, and it may even be almost 100%.

How was the initial setup?

Implementing it is not straightforward. It requires careful installation, customization, and configuration. Unlike simply installing Microsoft Windows or Office, this solution demands significant effort and time. It is not as simple as it may seem.

Technical migration can be completed in a few months, but full implementation including user adoption and socialization typically takes about a year. This is because the tool has various users beyond IT, including business users, trade finance users, and branch users who need time to learn and become comfortable with the system.

What about the implementation team?

We have previously attempted to work with the services team from BMC and found their design to be good. However, we prefer not to proceed with the actual on-site implementation. Their prices are quite high, and their approach is too rigid for our needs. Therefore, we believe it is better for us to handle the implementation ourselves.

What was our ROI?

Automation can benefit customers in many ways, particularly when it comes to saving money. For example, if we rely on human workers, we may face long Recovery Point Objective (RPO) times, which could extend up to 88 hours a day. Additionally, humans are prone to making mistakes. Let's consider a scenario where an operator is manually summarizing transactions from a single branch. If that branch has 10,000 transactions in one day, it can be quite challenging for the operator to keep track. This may lead to issues like double data entry, where the operator mistakenly inputs the same data twice. Such errors can be disastrous for a bank, potentially resulting in financial losses. By implementing automation tools, you can minimize human errors and improve efficiency.

The Total Cost of Ownership (TCO) for Control-M is more economical compared to other solutions. While competitors might offer lower initial prices, they often include hidden costs that emerge after the first year. Control-M maintains a straightforward pricing model based on license count, implementation, and training, without unexpected future costs.

What's my experience with pricing, setup cost, and licensing?

Control-M uses a simple pricing model based on the number of jobs per license, where one job equals one license. After assessing customer needs, proposals typically include the required number of job licenses plus implementation fees. The implementation fee covers installation, customization, configuration, job building, testing, and execution until the solution is running perfectly.

When you purchase a license, it's typically through a subscription model. Some people refer to this as a subscription type or ops type. If a customer opts for a subscription, it's similar to renting a car; you must renew it each year. It's important to note that there may be an annual price increase determined by BMC, and the specifics will be decided by the principal.

What other advice do I have?

BMC is an important strategic partner for our company. Around 70% to 80% of our business comes from working with BMC, or more specifically, from selling BMC products.

The biggest lesson learned is the importance of providing perspective to customers rather than simply following their requests. It's crucial to understand and discuss their requirements thoroughly, such as questioning why they need a specific number of jobs.

I would rate Control-M a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Avinash-Reddy

Offers centralized monitoring and excels in integrations and user-friendliness

  • August 14, 2025
  • Review from a verified AWS customer

What is our primary use case?

We use Control-M to schedule jobs in it, to run critical business processes as batches. We also use it to transfer files from one location to the other. We use it for reporting and to monitor critical batches that are running in the business.

What is most valuable?

The best feature of Control-M is the UI, the user interface. It is very user-friendly, and it has ease of use for an end user. I appreciate the centralized monitoring capability of this application where with one glance, we can get all the information. We don't need to run here and there for getting the information. Its main feature, the Batch Impact Manager feature in Control-M, is the best by far to monitor all the critical batches in one place.

What needs improvement?

BMC could do better in the reporting capabilities of Control-M. Currently, what they have is very limited in reporting. We may have some work going in place in the reporting area so that they can give more customized reports for users.

For how long have I used the solution?

I have been using Control-M for the last nine years.

What do I think about the stability of the solution?

Control-M is mostly stable. It doesn't require regular maintenance, unlike other applications. It's stable, and we don't face any regular issues with the application unless something breaks over the network or on the server level. At the application level, we have very few issues even from the past few years.

What do I think about the scalability of the solution?

Control-M has the capability to integrate with many other applications, so it's really scalable in that area. It even has the application integrator facility to talk to any other application that has the REST capability. It's more scalable in that aspect.

How are customer service and support?

We have reached out to BMC a lot of times. They are good, but this is an honest opinion, the service for Control-M has had a slight downfall in recent times. It used to be very good in the past few years, but now they have slightly degraded service in terms of delay in response and the way they ask questions. They are asking repetitive questions even though we've provided the information to them. That's what I felt based on my past few cases with them. Overall, they are good but not very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used another scheduling tool, Autosys, but not to an extreme extent. Compared to Autosys, Control-M is by far the best. Control-M's capabilities to integrate with other platforms, such as SAP, AWS, and various web services, make it stand out among competitors. Control-M excels in these integrations and offers superior functionality. Additionally, I appreciate the user interface of Control-M; it is one of the features I like the most about the application. It's truly well-designed and user-friendly.

How was the initial setup?

It was already deployed before I joined the organization. Learning to use Control-M is very user-friendly, unlike other scheduling tools in the market. The setup is very easy. We have all the documentation and required support videos available on YouTube in the official channel of BMC Control-M. Following the guide, we can easily set up the application. For use, we have a huge knowledge base in their support central page where we can search for anything, and we can find the solution for most things. If something is not there, then we can reach out to their support by logging in a case with them, and we will get a response with all the details. The features are there with good names, not confusing the user about why the feature was there or what's the use of it. It's very easy to use, all in one.

In terms of maintenance, we are the administrator, and we manage the application.

What's my experience with pricing, setup cost, and licensing?

I'm not involved in any sales discussions related to Control-M, but I'll give my general opinion. I heard that Control-M is a bit pricey compared to other competitors. Given its features and capabilities, I think that's justified.

What other advice do I have?

My relationship with BMC regarding Control-M is more transformative. We usually talk to them about the cases. For product-related discussions, if they need some information or reports from our end, we were involved and were over the calls talking with them. For all the critical cases that we raised with them, we were on the call discussing all the technical aspects. It was all good. 

I would rate Control-M a nine out of ten.


    Bhaskar Nethaji

Automation boosts productivity with AI version while API integration requires enhancements

  • August 14, 2025
  • Review from a verified AWS customer

What is our primary use case?

My use case for Control-M is primarily for automation.

What is most valuable?

The best features include the solutions with the recent AI version. The recent updates are impressive, as they allow for automatic jobs, which help improve our productivity. It gives us accurate logs whenever we need them, especially for Monday workloads that we have every Saturday or Sunday. Using it helps us solve problems quickly with the help of remediation.

What needs improvement?

Areas in Control-M that have room for improvement lie more on the AI side. I'd like to see more enhanced workload automation, particularly expanding automation in API integration with other systems, improving user experience, and including templates. We still have to explore CI/CD pipelines and scalability.

For how long have I used the solution?

I've been using Control-M for almost a decade.

What do I think about the stability of the solution?

I find it to be a very stable solution.

What do I think about the scalability of the solution?

I would rate the scalability a seven, noting that it does have room for improvement.

How are customer service and support?

I did not receive help from BMC's service team in mapping out my migration; we did it ourselves.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

It's always been BMC; I've not migrated from Broadcom, CA Redwood, or any similar solutions.

How was the initial setup?

Deployment is easy. It took around 45 minutes to deploy Control-M.

What about the implementation team?

We did it ourselves.

What was our ROI?

The return on investment includes resources, time, and two headcounts. I can estimate that it has saved about 30 percent.

Which other solutions did I evaluate?

I would compare Control-M with Ansible. Comparatively, we have various tools such as Azure ADF and AWS crawler, and while Control-M provides a hybrid solution in multi-cloud environments, its role-based transfer capabilities significantly improve speed operations with simplified solutions.

What other advice do I have?

For DevOps processes, we have not yet established or expanded out, so integration has been difficult. I'm not using it for DevOps or DataOps at this time. Currently, we don't have any plans to increase the usage of Control-M.

Learning Control-M has been significant. Learning the solutions involves working as in a job as code scripts, particularly within the visual code IDE interface we use, along with the VS Studio code extension. For someone with non-technical skills, it's easier now. Earlier, it was a bit challenging, but we've picked up the programmatic interface, especially since it's a modern application release process.

My relationship with BMC is more transformative. I would recommend Control-M to other users because it integrates, automates, and functions as an orchestration application that helps in data workflows within complex and challenging technology ecosystems. Helix is one of the core leverages, utilizing the version engine for fast performance and a level five assessment in execution. Reaching a ten would require better integration with various tools like ServiceNow, as we also utilize Ansible and AWS. The vendor can contact me if they have any questions about my review.

I rate Control-M a six out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2746302

Identifying areas for differentiation while benefiting from reliable support and customizations

  • July 29, 2025
  • Review provided by PeerSpot

What is our primary use case?

Control-M is mainly used for our clients. We use workload automation and batch job automation with Control-M. There are many other BMC products that we use, such as AMI Ops automation, DB2 monitoring, and application infrastructure monitoring.

What is most valuable?

The user experience with Control-M is good. Users can implement many customizations, and though the licensing is pricey, there are many competitive products available that can provide the same features as BMC. BMC support and some of the customizations are very good. Product support and the ability to manage distributed and mainframe workloads make Control-M an enterprise workload management solution. It is easy to integrate Control-M with technologies for data ops or DevOps processes as things change, and it is not complex compared to other workload automation tools available in the market.

What needs improvement?

BMC does excellent marketing. Their product narrative is very good. From the functional side, there is no superiority when compared with other products. All products provide the same functionality. If you examine IBM Workload Scheduler, Stonebranch, or Rocket Orchestrator, there are many other products available. These products provide the same functions in one way or another. BMC might provide better user experience and better product support than other products, but there is no clear technical differentiation or value proposition when compared to other products with BMC. They offer essentially the same features.

For how long have I used the solution?

Control-M has been part of my experience for two to three years.

How are customer service and support?

On a scale of 1 to 10, I would rate BMC's support an eight. They have very good manuals, and they respond to tickets quickly. They provide clear details about issues. From the product support perspective, they always perform well. They continuously evolve rather than letting the product remain static. This is one of the differentiators compared to other products. They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Control-M is good so far, other than being somewhat pricey.

What about the implementation team?

The implementation requires significant time and personnel resources, and they are pricey. The migration costs are very high, and the available skills are limited.

Which other solutions did I evaluate?

I am familiar with other workload automation tools and have used many. Our clients use IBM Workload Scheduler, Rocket Enterprise Orchestrator, CA ESP, and Stonebranch, though I cannot specify why we use BMC instead of those alternatives.

What other advice do I have?

It is difficult to clearly differentiate how Control-M has improved our organization's functions because many other products offer the same functionality. The key factors are how users can easily adapt to the product, the available functions and features in the BMC product, and mainly the product support.


    Teddy Thembe

Helps orchestrate complex tasks easily but reporting needs improvement

  • June 17, 2025
  • Review from a verified AWS customer

What is our primary use case?

We use Control-M for orchestration.

What is most valuable?

The best feature of Control-M is its orchestration capabilities for any orchestration that's required. Control-M has positively impacted my organization by helping with orchestrating complex tasks.

The Alerting and Notification system is quite sufficient. It does what it's required to do.

The ability to deploy Control-M both in the cloud and on-premises is very important because the organization has a hybrid strategy, so Control-M helps in scenarios of moving files between on-prem and clouds.

What needs improvement?

Control-M could be improved on the reporting side. There can be better reporting on tasks and better dashboard capabilities for activities being completed. At the moment, it's a bit cumbersome if you receive an error message. There isn't a central place where you can view all of that.

For how long have I used the solution?

I have an experience of approximately five years working with Control-M.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The on-premise setup of Control-M is not that scalable. As our demands increase, it is almost reaching its bottleneck. If I need to run parallel jobs, let's say double or triple the numbers that I'm currently doing, it will struggle to scale.

How are customer service and support?

I would rate technical support from Control-M as a seven out of ten because the turnaround time was not adequate when running in production.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've made use of Pub/Sub in Google Cloud before using Control-M. I have not used any other solutions in this category. I would normally make use of the native tools in whatever cloud I was utilizing.

How was the initial setup?

It was already set up when I joined, and it was a very intuitive tool to figure out.

What was our ROI?

There are time savings from a resource aspect with Control-M. There's definitely value there.

What other advice do I have?

I would rate Control-M a seven out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2518842

An effective solution with easy deployment, good API integration, and excellent support

  • May 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

From an administrative standpoint, we are mostly engaged in upgrading, downgrading, and fixing the issues on a day-to-day basis, such as integration with the cloud functionalities. 

My only objective is that the application is up and running 99% of the time. I will make sure that it is not down, and it does not impact my application teams. If it goes down, it has a major impact on SLA, financial, and everything, so I make sure this is up and running 99%.

How has it helped my organization?

Control-M improved our organization significantly. We integrated it with our DevOps model, which saved us around 32 FTEs in resource costs. We also integrated with AWS Glue jobs or other clouds, such as Informatica. It's compatible.

Control-M supports our daily IT automation tasks. It is the blood for my entire organization, integrating with every app team, including HR.

Control-M offers pretty good REST API connectivity with other solutions.

What is most valuable?

The most effective feature of Control-M is the API integration. BMC is focusing on API integration. It's also very easy to deploy and identify issues. 

What needs improvement?

I don't see any areas where Control-M could be improved because they are doing well. The support is awesome. We have a weekly connection with our BMC tech focal, so I don't see any improvement needed. Things are going well. They are already working on GenAI integration with Control-M. The only thing that comes to mind is the cost. If it could be more competitive, it would be great.

For how long have I used the solution?

I have been using Control-M for almost 15 years.

What do I think about the stability of the solution?

The stability of Control-M has been good so far. However, the testing and development phases need to be more rigorous before releasing patches. I would rate it an eight out of ten for stability.

What do I think about the scalability of the solution?

It's scalable. I would rate it a nine out of ten for scalability.

It's used across multiple departments. There are more than 3,000 users.

How are customer service and support?

Control-M's technical support is very helpful. The immediate acknowledgment and solutions provided by BMC's support team make it stand out compared to other tools. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My current organization has been using Control-M for 20-25 years, but I have used Autosys and IBM Workload Scheduler previously.

How was the initial setup?

The initial deployment of Control-M was straightforward. We started with version 6.4 and are now at 9.0.21.304.

When I started, it used to take about eight hours. We are now able to do it within 30 minutes, including the downtime.

We are using it on-premise because their SaaS solution is not capable of handling our workload. Its maintenance mostly involves upgrades.

What about the implementation team?

I handle the deployment. We have about five members involved in the deployment of Control-M from our side, including an administrator.

What was our ROI?

After implementing Control-M, there should be cost savings or efficiency gains.

What's my experience with pricing, setup cost, and licensing?

Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers. The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.

There aren't any extra expenses after purchasing Control-M. We have never paid any extra cost unless we needed additional packages, and the team was able to help us with that.

Which other solutions did I evaluate?

Nothing comes to mind regarding alternatives to Control-M, but I see all the features available in it since it is a leader. However, other solutions might be more cost-effective.

What other advice do I have?

If you want to implement Control-M in your business, the first thing is to look at your budget. Checking affordability is key. Control-M has a lot of features, more than just scheduling batch jobs. 

The biggest lesson I have learned from using Control-M is that you need to have patience. Errors or issues cannot be resolved without developer assistance, but once you get their help, you learn a lot.

I would rate Control-M a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer1929963

Offers predictive analysis and makes dependency mapping easy

  • April 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

It is a job scheduler. It is used for scheduling jobs.

How has it helped my organization?

It is useful for any sequence of jobs that are complicated, such as Job A can't run after Job B, but if Job C hasn't run, you can't run Job B. Building that logic into a script is almost impossible. Control-M solves that problem. Normally, in large banks, there are many different dependencies. It helps with dependency mapping.

Banks need to bring the branches online at seven o'clock in the morning, so you have to finish your batch processing by the time you bring the branches online. Typically, if you've got a big outage in the middle of the night, it would take hours to fix, which means you will run late, and your backups and all other jobs will not be completed by the time your branches open their doors. Control-M can manage that for you. It can make some smart predictions and change the workflow dynamically so that businesses can run with predictability every night.

It keeps the run times of all jobs. If you need an SLA to complete a particular suite of jobs by a particular time, for example, 2 AM, it can provide the historical average run times of each job. It can help predict or forward plan to see what time it's going to finish those particular jobs. It can do predictive analysis, so if it's not going to finish by 2 AM, it can warn you that it's not going to finish by 2 AM. You can then build in some actions. Some of them may be less important. You can omit those for the night to save time.

What is most valuable?

A large bank in South Africa would have more than one million jobs to be run each and every night. If something goes wrong in the middle of a million jobs, it can be very complicated if you're managing that via scripts or manually. Control-M solves that problem.

It has a graphic representation of the job flow. It has a very nice GUI to help you understand the sequence of events. On the GUI, if a job is green, it's running or it's completed. If a job is red, there's a problem. It uses alerting and color coding to assist the operator.

What needs improvement?

Control-M is the number one leading product in the world. What they've done about scheduling, other people are still trying to figure out, so it's difficult for me to propose anything new. There is not so much AI at this point in time, but I guess it's coming. However, predictive analysis is built into it.

For how long have I used the solution?

I have been using this solution for 20 years.

What do I think about the stability of the solution?

There are no complaints regarding stability.

What do I think about the scalability of the solution?

There are no complaints regarding scalability. I sell it to most of the large enterprises, but it's also applicable to medium enterprises.

How are customer service and support?

They are very good because this is a tool that requires 24/7 support. If something fails at 3 AM in the morning, you need to fix it and get it back up and working really quickly. You can't afford to have the tool down for long.

How would you rate customer service and support?

Positive

How was the initial setup?

It is very simple as long as you know the prerequisites. 

What was our ROI?

It's worth the money. It is cost-effective because you need fewer things. It has a high level of automation. Staff can go home at five o'clock. You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping. When your staff comes in the next morning, all of that work is completed, and the business is ready for the next day

What's my experience with pricing, setup cost, and licensing?

It depends. It's packaged in such a way that you can buy the base model without all of the fancy stuff. You can try and keep your price similar to competitors. I guess it's natural throughout the world. It doesn't matter whether you're buying cell phones or something else. The best cell phone will always be more expensive.

Which other solutions did I evaluate?

There are other solutions, but the difference is that Control-M has constantly undergone development. Each and every year, many improvements have been coming out. The GUI is one example. Often, people think about job scheduling as something you did in the 1970s or 1980s. You don't do that anymore. A lot of the competitor tools are legacy. They're kind of locked in. That's how they work. They're not trying to evolve. We used to talk about job scheduling many years ago, but now, it is orchestration. There are fewer tools that can do proper orchestration.

What other advice do I have?

The fact that it has been in the top right-hand quadrant for 20 years tells you everything about the tool.

I would rate Control-M a nine out of ten. I have been a reseller of the tool for 20 years. I wouldn't be doing it if I didn't believe in the tool, and I didn't like it a lot. I am proud to say almost all of the banks in South Africa are using it. That speaks for itself.


    Sham Suresh

Allows management of all kinds of tasks through a single dashboard

  • January 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

We have been using it in the institute to manage all the student data and post-study processes.

We have been using Control-M in our IT department to maintain server backups and database updates and schedule regular updates. Furthermore, it is being used in our library system to automate periodic updates of library catalogs. Control-M also automates email notifications for event announcements and fee structures.

What is most valuable?

The best feature is that we can automate everything. Moreover, we can access all the features through one dashboard, which is beneficial. 

We have been using Control-M for managing simple automation tasks. It will be very effective in managing other types of tasks. Control-M has the potential and can be very useful in managing business aspects.

What needs improvement?

The licensing cost can be improved. Although it provides good value, it could be better. The pricing model should be optimized.

Its initial setup is a bit complex. They could provide more documentation and tutorials to make the initial setup easier to understand. Enhancing the documentation could simplify the setup process.

For how long have I used the solution?

We have been using it for more than one and a half years.

What do I think about the stability of the solution?

The tasks we have been handling are straightforward automation tasks. Considering that, I would rate it a ten out of ten.

What do I think about the scalability of the solution?

It is scalable. I would rate it a nine out of ten for scalability.

We have 50 to 60 users.

How are customer service and support?

Technical support has improved. In the past, they were not as supportive, but they are better now. Based on recent experiences, I would rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the first solution that we have used.

How was the initial setup?

The initial setup and configuration are a bit challenging. There is a bit of a learning curve for some people. It takes a few days.

At the time, there were not many recommendations or resources to understand and deploy it properly, so it took us a couple of weeks to understand and deploy. It has been simplified over the last eight to ten months.

What about the implementation team?

We implemented it in-house.

What was our ROI?

It has reduced the total cost of ownership by 30% to 40%. 

It has saved a lot of time for our employees and staff members. For a small task, there have been about 40% to 50% time savings.

What's my experience with pricing, setup cost, and licensing?

It is a little bit expensive.

What other advice do I have?

Our relationship with BMC is more transformative. We consider BMC as a strategic partner and trusted advisor.

I would definitely recommend Control-M to every institute because it is extremely helpful to manage every task without any manual error. I would suggest trying Control-M at least once. It is also recommended to start with the documentation and familiarize oneself with basic concepts before integrating it into the business aspect. 

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud


    reviewer2621100

Streamlines job scheduling and management with its user-friendly interface

  • December 30, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are a cloud service provider, and we have been using Control-M for integrating and automating the orchestrating applications in the data workflow in our production. This is the main use case for our flow.

We are using its cloud version, Helix Control-M.

How has it helped my organization?

Helix Control-M has helped us schedule the jobs and manage our workload. We save time in running the jobs. There is no impact on the software even if I schedule a hundred jobs at a time. It can accommodate all kinds of jobs. It helps to meet our large-scale requirements.

Helix Control-M’s ability to build, schedule, manage, and monitor application and data workflows in production is good. It is pretty straightforward. It integrates well with different applications, such as AWS, GCP, and various cloud providers, enabling job scheduling directly from the Helix Control-M interface without any agents. Integration is very easy.

We have a single pane of glass for scheduling and viewing job status. We get all the details in one window. We can schedule everything in one window. We did not have any downtime with the Helix Control-M. All the jobs have been running perfectly. Everything is smooth and straightforward.

We are mainly using the AWS Cloud, and we also have some GCP services. We can monitor all the details under the History tab. We can see all the past jobs. 

Helix Control-M gives our company’s business users visibility and control over their jobs and frees up IT personnel for other tasks.

Helix Control-M is very critical for our business. We rely on it. We do not want any other scheduler. It provides us with everything.

Helix Control-M has contributed to the overall stability of our applications and improved user experience. It has taken away some of the administration work.

What is most valuable?

The flexibility of Helix Control-M allows us to manage tasks efficiently. The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history. The UI is superb and flexible to use.

Scheduling multiple jobs at a time is a standout feature. 

What needs improvement?

There should be an expansion in storing more data as it currently provides data storage for only up to 60 days. 

There can be some complexities with the UI part, especially with the advanced features. Other than that, it has been pretty good.

For how long have I used the solution?

I have been using it for almost two and a half years.

What do I think about the stability of the solution?

The stability of the Helix Control-M solution is good. I would rate it an eight out of ten for stability.

We also have access to their support. If we face any issues, we get support from them. Everything is good and working as expected.

What do I think about the scalability of the solution?

Helix Control-M is scalable. It is being used by many people in our organization.

We have more than a hundred jobs running, and we have almost eight people managing it. We also have 3-4 end users using it.

How are customer service and support?

The technical support is very polite, helpful, and available 24/7. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Helix Control-M, we used different solutions. We previously used IBM Workload Automation but switched to Helix Control-M because it provides a comprehensive solution for everything and is very manageable without needing a dedicated person. Anyone can learn it. Its learning curve is very small.

How was the initial setup?

The migration to Helix Control-M was straightforward. We did not face any issues.

The initial setup was straightforward. It took about three or four months to settle down. It is also not difficult to maintain.

What about the implementation team?

We received support from BMC tech support and did not require any third-party consultants. We had six or seven people for the deployment of the solution.

What was our ROI?

The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate, not too low or too high compared to other solutions.

Which other solutions did I evaluate?

We evaluated multiple solutions, including ActiveBatch, before choosing Helix Control-M.

The pricing was similar, but we found Helix Control-M better in terms of job automation and features. Their support was also very good. We got help from them with the orchestration and migration.

What other advice do I have?

Before implementing the solution, thoroughly try out how it works in your current environment. 

My overall rating for Helix Control-M is an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Ujjwal Sachdeva

Efficient automation and boosted workflow but needs better integration methods

  • November 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Control-M for ACS and Azure services as it has inbuilt cloud integration. We have a product that works on government databases where we use data scraping and then integrate it with Azure and OpenAI. This integration allows us to process data and get insights. We also use AWS services to save the processed data in the AS.

What is most valuable?

Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.

What needs improvement?

They should have a proper integration method that clearly defines the workflow. Additionally, there should be an automation system for developers to set it up more easily and quickly. My Ops team faces certain problems that need addressing.

For how long have I used the solution?

I have been using Control-M for four to five months.

What do I think about the stability of the solution?

The downtime is higher compared to AWS. Indexing and databasing are more challenging, and the endpoint sometimes gets reset automatically. The accuracy rate is about 80% to 85%.

What do I think about the scalability of the solution?

As we hire new interns and DevOps partners to scale our business, Control-M scales well with the enterprise's growth. As the workload on Control-M increases, its scalability is much higher. Its cost is very low.

How are customer service and support?

I never had direct communication with technical support because solutions are available on the web. We didn't have a one-on-one conversation, but the support is adequate through online resources.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We migrated from AWS to Control-M. It was more cost-effective and capable compared to AWS services. We were a startup with limited resources.

How was the initial setup?

The setup was manageable with certain experienced DevOps staff, making it easy to deploy on the local server.

What about the implementation team?

There was an built-in DevOps team that found Control-M more cost-effective and capable than AWS services.

What other advice do I have?

New users should have a comprehensive understanding of how BMC and Control-M operate. Good coding skills are essential, as well as utilizing open-source codes. Monitoring should be done by someone knowledgeable about the system. I would rate Control-M a seven out of ten.

Which deployment model are you using for this solution?

On-premises