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Control-M SaaS EMEA

BMC Software Distribution B.V.

Reviews from AWS customer

21 AWS reviews

External reviews

37 reviews
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Raj Pattni

Brings data together from multiple platforms and optimizes cross-environment orchestration

  • November 06, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main business use case for Control-M at NBCUniversal involves setting up schedules, running batches, fixing jobs, and everything that's involved with the actual Control-M side. The main business uses for Control-M revolve around bringing data together for every application that NBC uses. NBC is a media entertainment company, known for Universal Studios, Paramount, CNBC, MSNBC, and quite a few others. We utilize Control-M with everything that NBC does, such as for warehouse, database, and timekeeping. There are quite a few other areas where we actually use Control-M, but those are the main things. Additionally, we run backups to ensure the data is kept intact, so in case of any reporting issues, we always have something to restore back to and present as required.

Control-M supports our DataOps and DevOps initiatives by allowing us to set up job schedules based on requests from teams. These schedules outline what is needed, the sources used, and how it transforms the data to their requirements. This is quite useful in the way Control-M operates. For DevOps, the process is similar; teams provide what they need, and we input that into Control-M. We test it first to ensure it does what it's supposed to do before going live, ensuring nothing disrupts live production or information. We do use Control-M to orchestrate workloads across multiple environments. Currently, we're looking at possibly integrating Control-M with DataDog, which we use a lot. We also plan to bring together Control-M and AWS for certain applications, as there's a transformation occurring with some applications using AWS alongside Control-M. Although we have the old IBM AS/400 system, where schedules have been put on hold, we still utilize it with Control-M. Control-M effectively integrates everything, including running a schedule on AS/400 that processes data and sends it back for further manipulation.

What is most valuable?

The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come.

With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.

What needs improvement?

I think Control-M can be improved by enhancing integration capabilities. I would like to see an integration for OpenTelemetry, which we're looking into moving forward into early 2026 onwards. I believe it should be made easier so that even a basic person can have a grasp of how the GUI works and how everything connects together. Additionally, more integration with other platforms would be beneficial. I know there are over one hundred integrations already, and they are still working on many more, but certain integrations that we would use could probably be brought in sooner.

For how long have I used the solution?

I have been utilizing Control-M for the last probably twenty-four years now.

How are customer service and support?

The biggest return on investment I see when using Control-M stems from how it simplifies processes. Control-M makes everything easy to use and approachable, allowing multiple sources to consolidate data effortlessly. You can have numerous sources feeding into one job on Control-M, which will process that data whether it takes seconds or several hours. Upon completion, this data is ready for users, and any issues can be traced back to rectify the situation.

How would you rate customer service and support?

Neutral

What was our ROI?

The biggest return on investment I see when using Control-M stems from how it simplifies processes. Control-M makes everything easy to use and approachable, allowing multiple sources to consolidate data effortlessly. You can have numerous sources feeding into one job on Control-M, which will process that data whether it takes seconds or several hours. Upon completion, this data is ready for users, and any issues can be traced back to rectify the situation.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup cost, and licensing for Control-M, this aspect can be challenging. Licensing constantly evolves as needs change. We are considering a transition to Helix in early 2026, with ongoing discussions between BMC and high management regarding pricing structures. Once an agreement is reached, the transition will proceed.

What other advice do I have?

In my current field, I have been working for more than five years. Approximately five thousand to ten thousand users interact with Control-M in my company, and their main role is view only, meaning they cannot actually do anything with the jobs. They can see what's running and if something fails, they come to us, and we take the action on the backend to resolve that issue. They have full visibility of data running on their applications, but the actual batch and job side is more controlled by us. They can view the GUI to see something running or if something is not running, but they cannot do anything else with it.

Control-M integrates fairly well with new or changing technologies within our DataOps or DevOps stack. Depending on the application and the team, some may choose not to use Control-M, opting for external solutions instead. However, from my perspective, Control-M can handle any DataOps-related tasks or platform-related processes without a problem. If something is not already integrated in Control-M, reaching out to BMC enables them to create that module and facilitate data needs effectively. I have used Control-M client and we are currently utilizing the API for transitions with another platform. My current project involves DataDog integration with Control-M, exploring how both platforms can work together for alerting, synthetic tests, and more. This integration is a work in progress, but BMC staff have assured me that it should be quite easy to integrate both platforms.

From my experience, Control-M has enabled new capabilities and business processes that were not possible before. The advancements in integration allow us to gather data from various applications and platforms seamlessly. Control-M can handle everything required, ensuring data is fed to clients or application teams according to their needs. Overall, based on my years of experience with Control-M, the improvements have been significant, even though issues can arise that require support from BMC.

In assessing the creation and automation of data pipelines across on-premises and cloud technologies with Control-M, I have found that while on-premises can typically address most needs, certain issues may arise. If my team cannot resolve an issue with a pipeline, we can reach out to BMC for full support. Moving forward with SaaS, I believe many of these issues have been addressed and the integrations look promising, although we have not fully transitioned yet.

For building, scheduling, managing, and monitoring workflows, Control-M offers a straightforward approach. If you are new to Control-M, monitoring is typically your first step, which leads to planning. This requires a bit more involvement to understand the dependencies and actions required for certain batches to feed others. A first-time user can become comfortable with Control-M in a week or two, especially with some guidance. Control-M operates efficiently and learning resources such as videos and online documentation are available for support.

I rate this product nine point five out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Edwin Sim

Has reduced manual workload but the cloud performance still needs improvement

  • November 06, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main business use case supported by Control-M is performance data generation, which includes all orchestration jobs and workflow processes.

What is most valuable?

The feature I appreciate most about Control-M is the capability of scheduling jobs automatically, as the dependency and control runs all tasks automatically by themselves.

I value this feature because it frees up a significant amount of time from my daily work, allowing me to concentrate on other more manual tasks.

Control-M supports my DataOps and DevOps initiatives by automating the entire process through the dependency and successor logic.

The biggest return on investment for me when using Control-M is that it helps me automate the manual tasks of my daily work.

My company has achieved measurable benefits with Control-M through automation, which has improved delivery and reduced the possible manual errors that a human can make.

What needs improvement?

I think Control-M can be improved because we recently moved to Helix, the cloud control, and the latency of the application is substantial; the job is running in the background, but the UI side is very slow on the front end.

Control-M integrates with new or changing technologies within my DataOps or DevOps stack well; the cloud improvement is positive, but now that AI is a significant topic, it could incorporate more AI features. Although they do have some AI functionality in the cloud applications, it is not particularly useful and intuitive.

If I were to estimate the improvement percentage, I would say around seventy percent.

For how long have I used the solution?

I have been using Control-M for six years.

What do I think about the stability of the solution?

After moving to the cloud solution, I believe Control-M is much more stable; we have been using it for around two years, and I do not see any downtime. On the cloud solution, I do not observe any downtime; however, on-premises, sometimes the server is not up and the agent is not running.

What do I think about the scalability of the solution?

In terms of scalability, I believe Control-M works well for the work I am performing, around eight or ten because we are heavily using it for morning tasks, data preparation, and preparations early in the morning for the day.

How are customer service and support?

BMC customer service and technical support typically assist us; we usually speak to the relationship manager to raise any concerns or issues that we find, and so far, we still receive the answers we need, although the response may not be as immediate as we expect.

I would rate the customer service and technical support a seven out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company considered switching to other solutions once and attempted to source alternatives, but we ultimately decided to stick with BMC.

How was the initial setup?

The overall experience with the deployment process of Control-M depends on whether we are discussing the application itself or the creation of the job.

What other advice do I have?

I would describe Control-M's performance in building, scheduling, managing, and monitoring workflows as quite good; I have previously used other orchestration tools, and I believe Control-M has much better visualization of workflows in terms of scheduling jobs.

I use Control-M to orchestrate workloads across multiple environments; we have a stream of workflows that connects to AWS, then SQL Server, and our in-house applications and so on, creating a large web of workflows across different kinds of applications.

Control-M handles complex data pipelines and analytics processes mostly through the designer that designs the workflow; we put the complex logic there, and it serves more as a tooling for us to use than Control-M handling all of this.

The creation and automation of data pipelines across on-premises and cloud technologies with Control-M is quite good; so far, I have no complaints with that. Between the on-premises and cloud, we have one less concern about how the application processes on the cloud, but on-premises, we have more freedom in accessing the database and some backend functionality.

My advice for someone or other companies considering Control-M is to check their business requirements and see what Control-M can actually offer because they do have many plugins for different kinds of usage, so it totally depends on what the company wants.

I would rate this review eight out of ten overall.


    Deepjyoti Bhowmick

Has supported daily scheduling needs and enabled use of a wide range of connectors

  • November 03, 2025
  • Review provided by PeerSpot

What is our primary use case?

Control-M is a scheduling tool that I have been using for the last three years. Earlier I used Autosys as a primary scheduling tool. When I started Control-M, it was a new experience because Autosys was over the cloud and we used to log in to the browser. Control-M is specifically for the application where we are using it now. The good thing is that there are so many connectors available.

Although I have one year of Autosys experience, Control-M presents a vast opportunity for us as a developer. Currently, I am in a data warehousing project where all the tools are legacy tools such as Informatica, SalesScript, Control-M, and database. When we are moving to the cloud, Control-M is still valid and relevant. We are transferring our data to the cloud and using Control-M as a scheduler. We are not using native cloud scheduler to date because all the developers here are accustomed to it.

We are almost using around 60 to 70% of the features. Control-M is providing us with so much capability to use during our daily problem-solving.

What is most valuable?

The good thing is that there are so many connectors available. Control-M provides lots of features, and we are almost using around 60 to 70% of them. Control-M is providing us with so much capability to use during our daily problem-solving.

What needs improvement?

When I joined this project and was very new to Control-M, there was one problem that even the seniors were facing sometimes. Suppose you are using Informatica; there are lots of Informatica developers in the market or some other tools that are very known to everyone. Even though Control-M is used by lots of people, the documentation in the beginning was very hard to search for on Google. This is why we had to reach out to people who were experienced, and it was a tough job for us because a few functionalities are not properly written in the documentation.

Another area of improvement is related to multiple versions of Control-M being used. In dev, one version exists, and in production, one version exists. In production, the stable version is used. Sometimes when we change over, there are multiple domains in Control-M such as Planning, Monitoring, History, and Forecast Tools. When we hop from one domain to another, sometimes we open a job, and the detail dialog box or detail window is not able to open.

Some features which are hidden are not properly documented in Control-M itself, or maybe documented but not properly given or described with examples. This is a problem. Sometimes we are forced to connect to senior developers who have used it for five to six years or more to learn about it.

For how long have I used the solution?

I have been using Control-M for the last three years.

What do I think about the stability of the solution?

There is no maintenance on my end. In the last three years, I have seen two upgrades that were done by the admin team. Control-M is using the new versions, and as a developer, I am using it.

What do I think about the scalability of the solution?

Control-M processes about 10,000 jobs starting every day in our production environment, and adding new jobs is very simple. We don't feel any pressure on Control-M because it is processing multiple jobs in parallel.

How are customer service and support?

Regarding contacting technical support about Control-M, we tried, but at that time, we didn't get any response. We reached out to our client head, described our problem, and received assistance.

As a developer, I created an account in the BMC community to get help support. We post there nearly because sometimes we need solutions very quickly, and we don't have time to connect with the guys in the Control-M help desk.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Earlier I used Autosys as a primary scheduling tool. When I started Control-M, it was a new experience because Autosys was over the cloud.

How was the initial setup?

Regarding the initial installation and setup of Control-M, I still have not installed it. I need to connect with one of my friends who are working in the ops team, as I am in the developer team. We never install Control-M here in this project.

What about the implementation team?

I need to connect with one of my friends working in the ops team, as I am in the developer team. They have the access to install, uninstall, or configure anything.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, I cannot comment. As a developer, this is not in my hands, and it was decided by the client.

Which other solutions did I evaluate?

If Control-M is selling their product to new customers who have never used anything, then who will support the new customer? The customer may not have the senior engineer who has used Control-M earlier, so the documentation matters. Control-M can improve this in the way that others have; for example, Databricks, Google Cloud, and Azure have so much documentation.

What other advice do I have?

Whatever we wanted, we have it. Control-M is not executing anything; it is just a scheduler. It schedules an Informatica job, and Informatica is running on its operating system, managing all the logs, and showing us that the job is completed. I have not seen any lagging. This can be answered by the ops team better because as a developer, I own a few applications, and when they start and end, my duty is done. Overall, I would give Control-M a rating of eight out of ten.


    Marlon Ferreira

Has supported daily operations by enabling simultaneous routine executions in a production environment

  • September 18, 2025
  • Review provided by PeerSpot

What is our primary use case?

I'm not sure about Control-M because it is only for another team member to use. What I can tell you is it is very helpful to use Control-M in the mainframe platform because we can run and schedule many routines at the same time and we can create some scenarios. By these scenarios, we can run a lot of routines. We can build some scenarios and maintain this in the real world in production environment.

Regarding Control-M, what I can mention is I only know about the platform used nowadays for our team, and I believe it is a very archaic model. Probably there is another interface, better solutions and maybe with an interface easier to use on a daily basis. But what we have nowadays is something not so familiar for people that don't have a complete understanding about how to use.

Regarding Control-M, I'm not the one to use it directly, but I know it is a very powerful tool and very dynamic and helps us a lot on a daily basis. I believe the tools to schedule a routine in Control-M are very helpful. On a daily basis, we can use a lot without some problems. It's very easy to use.

What is most valuable?

It is necessary to take some time to learn Control-M. More or less a month to be familiar with the first steps. As you continue, you will increase your understanding about the feature and probably need more or less six months.

People in the first initial step need more or less one month to be familiar with some commands and start using Control-M tools. To feel comfortable using it on a daily basis without support, it takes more or less six months. This is the appropriate time to be able to use Control-M.

What needs improvement?

I have used another tool related to Control-M, but it is not so similar. It is something more related about running only individual routines one, two, or three routines at the same time. It is Topaz. It is a tool directly connected to the mainframe as well, but it is more destined to developers to build routines and programs and run these sources. It is not the same, but it is what I use on a daily basis when I need to run routines.

What do I think about the stability of the solution?

I have never experienced any issues such as lagging or crashing with Control-M.

What do I think about the scalability of the solution?

The scalability of Control-M is adequate. We need to follow some steps to add some routines, but that's acceptable. What I know about this feature is it is reasonable to use when you need to add some new steps, schedule some new routines, or add some files. It is pretty nice and not a big deal to use.

How are customer service and support?

I didn't need to contact the technical support or customer support for Control-M.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Control-M overall an eight out of ten. I believe you can put my company name as entity data. I'm a software engineer.


    Vivek Katakam

Has supported streamlined orchestration and simplified job deployment across projects

  • September 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

My use case for Control-M is orchestration.

What is most valuable?

The best features of Control-M are that it is easy to use; even a non-technical person can learn it in a couple of days with normal documentation and a few videos. Just two days should be sufficient to pick it up. Users do not need to be technical to use the tool, and it is easy to implement and deploy.

Integrating Control-M with other technologies for DataOps and DevOps is easy; we export the jobs we create in a non-prod environment and, on the runtime, we know what variables need to be replaced, and we replace those variables to deploy to prod since Control-M is just an XML file, which is very easy to search and replace.

Control-M is extensively used in our projects. When we start a project and it becomes an enterprise tool, we are required to use it. If there are any failures, we can tag them with an incident, making it easy for maintenance, monitoring, tracking, and deployment since everything is in one place.

What needs improvement?

The area that has room for improvement in Control-M is a better dashboard. For example, sometimes we have up to 100 Control-M jobs, and there is no dashboard to know how many jobs are in progress, completed, or waiting for files. That requires us to create an additional dashboard on top of the Control-M metadata.

For how long have I used the solution?

I've been using Control-M since I started my career in data warehousing in 2011 or 2012 since there are more jobs, more tables, and more data loads in data warehousing.

What do I think about the stability of the solution?

When it comes to stability, I would rate it as good, an eight out of ten.

What do I think about the scalability of the solution?

The scalability of Control-M is good; we create different servers for different projects instead of putting all jobs on one server, and I would rate scalability as an eight out of ten.

How are customer service and support?

The technical support from Control-M is good; I normally never ask the Control-M team for help as it hasn't gotten stuck for me, however, they are supportive, and I would rate it an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used different orchestration tools, however, I am not aware of the specific tools you mentioned.

How was the initial setup?

The deployment of the solution is easy.

What about the implementation team?

Regarding the duration of deployment, if everything is proper, I don't see a big challenge. Normally, it takes a day if you have the code ready and follow the process and checklist.

What was our ROI?

The return on investment seen with Control-M is significant; in my experience, we run more than 100 to 150 jobs a day, and to monitor those jobs, one or two people should be enough since it triggers emails for failures and allows us to view logs within Control-M itself.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the pricing of Control-M. I didn't get involved at the pricing level.

Which other solutions did I evaluate?

When comparing Control-M with other solutions, I see that everywhere, orchestration tools are simple, and while they come with basic monitoring and alerting functionalities, the decision to use Control-M often comes down to cost, licensing, and maintenance.

What other advice do I have?

My relationship with BMC is good.

I recommend Control-M if there are no other tools available as it is easy to use, with easy maintenance and a centralized monitoring system, alerting system, and incident creation.

Overall, I would rate Control-M an eight out of ten.


    Raouf Magdy

Has unified job monitoring and improved operational flexibility through centralized scheduling and calendar integration

  • September 12, 2025
  • Review from a verified AWS customer

What is our primary use case?

My use case for Control-M is that it's a job scheduler for some jobs regarding data warehouse jobs and billing tasks for a telecommunication company, mainly monitoring jobs.

What is most valuable?

The best features of Control-M that I most appreciate are the integration and unification of different systems, such as BMC Remedy, integration with alerting systems, and the unification for the dashboard—something akin to one dashboard to monitor everything, which is very good. It can communicate with different platforms such as cloud, different systems, and OSes. I also appreciate the visualization; when we are designing a tree, a job tree, the option to visualize the dependencies and the mapping is very user-friendly.

Control-M has positively impacted my organization, particularly in the flexibility it offers in scheduling jobs. It has a nice feature called Calendar Integration that integrates with the company calendar to allow for the holidays and special events regarding the organization, not only the public calendar, but specifically for the organization.

What needs improvement?

There are some areas in Control-M that have room for improvement, particularly some constraints regarding the scripts, such as limitations in how they can be executed and integrated; it's not the normal scripting way in some cases. It's not in all cases, but in some cases, there are limitations and constraints in running the scripts.

Additionally, Control-M requires some hardware resources in terms of system requirements; it consumes some hardware resources.

For how long have I used the solution?

I have been using Control-M for about five years or more than five years.

What do I think about the stability of the solution?

The stability of Control-M gets a nine from me; although we faced one issue during this year regarding its stability, nine is good for it.

What do I think about the scalability of the solution?

Scalability for Control-M is good; I would rate it an eight due to the high license cost, but it's scalable.

How are customer service and support?

I would rate the technical support for Control-M a nine.

How would you rate customer service and support?

Positive

What was our ROI?

I have seen a return on investment with Control-M; we have the real-time alert feature. Our administrators get alerts for any job failures or emails for any issues, which saves our business. We also have reporting tools embedded in Control-M to generate daily reports and keep historical data. All of this handles our job, mainly the monitoring and automation for the scheduling. That's why we are using it.

What's my experience with pricing, setup cost, and licensing?

My thoughts on the pricing of Control-M are that the cost of the license is very high. You have to implement some cost-saving measures, such as cleaning up jobs that are not required anymore on a monthly basis, in order to control the license, as the license is very costly.

Additionally, there's a dependency on training; on a yearly basis, or whenever there's a new version, we need to schedule training and an official training from an accredited course center or from BMC itself, which is very costly.

Which other solutions did I evaluate?

I haven't dealt with other solutions or vendors on the market, but I can say Control-M is better than good when it comes to automation.

What other advice do I have?

There is a good feature about the drag-and-drop; we can easily create and modify jobs with drag-and-drop in the interface, which makes it easier and user-friendly. BMC is a good strategic partner; they are helping us in mapping out our migration strategy, and we have a team from their side that supports us in our job. They know our case and they are specialized in our system, following up on our system.

I recommend Control-M to other users because it's user-friendly, it has a unified dashboard, and it's easy to schedule and use. However, there are certain limitations, especially for larger organizations, to afford the cost of the license and the cost of training. For a small organization, I wouldn't recommend it, as it would be very costly for them.

I would rate Control-M an eight out of ten, considering I have some concerns about the cost and the training, which is also related to cost.


    Vishal Leekha

Has improved workflow visibility and file transfers through integrated GUI tools

  • September 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have used Control-M for database, SAP, web services, and file transfers. Additionally, I use it for normal scripts.

How has it helped my organization?

We had a customer who was using cron jobs to handle their workflows. With cron jobs, they faced problems related to SLA. When something failed, it took them time to identify issues, and sometimes they missed incidents which resulted in P1 situations in production environments. They transitioned to Control-M based on its features related to SLA and workflow visibility, which significantly helped them.

What is most valuable?

The GUI is the best feature, along with the file transfer capabilities. These are the two main components I use on a daily basis. Through GUI or CCM, we get control of all the components, which I really appreciate.

While I cannot specify exact business impact numbers, frequent P1 incidents in the production environment typically indicate monetary losses.

While it can be used for DevOps purposes, we haven't used it for that purpose.

What needs improvement?

Support is one aspect that they really need to improve. Though we receive support for current versions, the challenge arises when working in large organizations with legacy workflows or applications, typically 10 to 20% of the total.

When these legacy environments have outdated OS and face production issues from a Control-M perspective, BMC support states it's not supported anymore. Recently, we needed documentation for an old component during a production issue, and their response was that they couldn't help as it wasn't supported. Documentation should be maintained for all versions since they provided the application.

For how long have I used the solution?

I have a total experience of around 19 years, with approximately 13 or 14 years specifically with Control-M. I started with 6.4.

What do I think about the stability of the solution?

Control-M is pretty stable. There are occasional issues, yet nothing major, and most issues are not caused by the software itself.

What do I think about the scalability of the solution?

In on-premises environments, scalability features are limited. Planning and resource allocation must be done at the start. If workflows increase from 1,000 to 10,000, redeployment of the application becomes necessary. Database and application node planning must account for anticipated workflow volumes from the beginning.

We have approximately 1,000 users.

How are customer service and support?

Support is an area that requires significant improvement.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I haven't migrated from other solutions.

I have limited experience with TWS. The TWS version we used was primarily command-line based, and its GUI capabilities were not comparable to Control-M.

How was the initial setup?

The deployment process is straightforward. The environment's complexity affects deployment time rather than the software itself. Basic DB and Linux box installation takes approximately a week. The planning phase for system connectivity and task execution locations requires additional time.

The system requires maintenance with patches released once or twice yearly.

What about the implementation team?

We are implementing this as a customer.

What was our ROI?

I can provide a general perspective on ROI. Manual tasks require human effort and are prone to errors, which Control-M helps eliminate. However, I cannot provide specific ROI figures.

What's my experience with pricing, setup cost, and licensing?

Control-M is expensive and not cheap at all.

Which other solutions did I evaluate?

I have conducted technical assessments for several market solutions, though not in great depth. We explored alternative solutions due to Control-M's high cost rather than its technical limitations. My assumption is that all current enterprise-level scheduling or workload automation software provides similar technical functionalities and features.

What other advice do I have?

We're a customer.

I would recommend Control-M for its performance capabilities. While cost-cutting is prevalent everywhere and Control-M's cost is on the higher side, from a technical perspective, it ranks among the top three solutions.

The review rating for Control-M is nine out of ten.


    Galih Supriatna

Real-time monitoring supports efficient job scheduling and error classification

  • September 08, 2025
  • Review provided by PeerSpot

What is our primary use case?

In my company, we use Control-M as the main scheduling and automation tool for ETL processes. It orchestrates data flows from AIX servers to Linux and Windows platforms, integrates with Informatica PowerCenter for data transformation, and also manages dependencies with several network-based applications.

How has it helped my organization?

Control-M has significantly improved our organization by providing centralized scheduling and monitoring of ETL workflows. It allows us to automate complex job dependencies across different platforms, including AIX, Linux, and Windows. With Control-M, we can integrate seamlessly with Informatica PowerCenter for data transformation, ensuring that data pipelines run consistently and on time.

What is most valuable?

The first aspect is in real-time monitoring. Control-M has good visibility of thousands of jobs, and normally runs at the scheduled time. Control-M scheduling has always executed according to a different schedule, except when incidents occur, such as storage vapor.

What needs improvement?

I think Control-M has room for improvement because it should refresh more frequently.

For how long have I used the solution?

I have been working in my current position for four months as a monitoring operator.

What do I think about the stability of the solution?

I would rate the stability of Control-M a 9.5 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of Control-M at 9.5 out of 10.

How are customer service and support?

I would rate technical support for Control-M at nine point five because it provides separate level error classification, which is a very important feature. The separate level error classification helps in determining the severity of issues.

How would you rate customer service and support?

Positive

What other advice do I have?

Many engineers in our organization use Control-M, including both vendors and internal employees, approximately 100 in total.

I would rate Control-M overall a nine out of ten.


    AishwaryaDeshpande

Automation reduces manual workload and streamlines data transfer processes

  • September 08, 2025
  • Review provided by PeerSpot

What is our primary use case?

In my job, we mainly use BMC Control-M Managed File Transfer for processes like recharge and billing requirements and customer data management, which we handle using Control-M MFT and scheduling jobs.

How has it helped my organization?

Based on my experience, BMC Control-M Managed File Transfer provides significant benefits for our company by facilitating communication and data transfer between numerous databases and servers, ensuring we maintain only the necessary files while removing old ones. When commuicating between one server to another, from one team to another, MFT helps a lot.

What is most valuable?

The advanced feature of BMC Control-M Managed File Transfer is what I find most valuable, as it allows for numerous operations, such as stopping the entire processing if the source file fails and replacing the destination with new files if there's a failure.

The solution has definitely improved application reliability and SLA in our company, as SLA is crucial in my organization, helping to reduce the SLA and maintain the MTTR.

The usability is quite good for tracking a large number of files. To try tracking a large number of files from source to destination, it's it takes a lot of efforts if done manually. So MFT helps a lot with automating that process.

What needs improvement?

BMC Control-M Managed File Transfer already works great, though there could be improvements for transferring large files, particularly those that are in gigabytes, as it sometimes poses problems.

For how long have I used the solution?

I have been working with BMC Control-M Managed File Transfer for four or more years.

What do I think about the stability of the solution?

I would rate the stability of BMC Control-M Managed File Transfer an eight out of ten, with two points off due to issues with transferring gigabyte files.

What do I think about the scalability of the solution?

In terms of scalability, I would rate BMC Control-M Managed File Transfer a nine out of ten for its ability to scale and expand.

How are customer service and support?

For BMC technical support, I would rate it a seven out of ten. Sometimes the support is not readily available, and they often request the same information multiple times, with delays in providing solutions.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I don't have experience with competitor products, as my experience is solely with BMC Control-M Managed File Transfer.

How was the initial setup?

We do the deployment process of BMC Control-M Managed File Transfer in-house, and our team recently developed a BladeLogic job that automates Control-M agent deployment, fulfilling all prerequisites such as FS need, FS size need, and Java need.

The deployment process, in general, is simple. You can upgrade as well quite easily.

What about the implementation team?

We handle the implementation in-house.

What was our ROI?

BMC Control-M Managed File Transfer has definitely helped to reduce IT operations cost, as maintaining files manually takes a lot of human time, and this automation significantly alleviates that burden.

What's my experience with pricing, setup cost, and licensing?

The pricing for licensing has increased. I'd rate the pricing three out of ten.

What other advice do I have?

Regarding workflow orchestration, I haven't quite used that part of BMC Control-M Managed File Transfer yet. I am totally satisfied with the functionality of the BMC Control-M Managed File Transfer product.

I would definitely recommend BMC Control-M Managed File Transfer solution to other users.

Overall, I would rate BMC Control-M Managed File Transfer an eight out of ten.


    Mallikarjuna KOTTHARI

User-friendly scheduling facilitates market-wide batch job management across multiple regions

  • September 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

Currently, I'm working as a senior software engineer in HSBC. Here in my organization, we are using Control-M as a batch job scheduler. We use folders, calendars, and templates in Control-M for a number of applications. On a daily basis, as I mentioned earlier, it is a batch job scheduler; we support this application for a number of markets, including seven markets in the APAC region, five markets in MENA, and another market called AOC China. Control-M is used for all these markets, which total around 13 markets. Daily, we have batches where we use shell scripting code in Control-M for routine work by creating a job that runs based on the timings specified.

These jobs execute commands, and we receive logs. Regarding folders and calendars, we manage our schedules based on holidays, weekends, and month-end requirements with various calendars to avoid running jobs at unwanted times. For example, we have calendars for the first day of the month and for month-end reports. Folders help organize jobs categorized based on APAC, MENA, and AOC China regions, with each folder having jobs executed based on their dependencies and specified timings.

What is most valuable?

Control-M is very easy to use. There shouldn't be any technical knowledge required for using Control-M. I have experience with AutoSys, and I find Control-M easier to understand. There is no need for technical knowledge to use Control-M, making it more user-friendly compared to other tools in the market. The initial setup for Control-M is easier. The support we receive from BMC is wonderful. They contact us promptly and resolve any issues quickly.

What needs improvement?

There are a few suggestions for improvement. Currently, the history module captures only seven days of job execution data, and if we had at least 30 days available, that would be beneficial for investigating any issues. Additionally, in the monitoring module, we can only view 15 days of statistics for job execution, which includes details such as start time, end time, and runtime. I recommend that if we could have 30 days of statistics available, it would greatly enhance the Control-M user experience.

For how long have I used the solution?

I have been using Control-M for around three and a half years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The scalability of Control-M rates as a nine out of ten.

How are customer service and support?

Whenever we encounter any issue with Control-M and contact BMC, the support we receive from them is wonderful. They contact us promptly and resolve any issues quickly. On a scale from one to ten, I would rate their support a nine.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for Control-M is easier than other solutions.

Which other solutions did I evaluate?

Comparing Control-M to other batch job schedulers in the market, I would give it an eight out of ten based on my experience.

What other advice do I have?

Problems with Control-M can arise depending on the data center where the servers are hosted. There are occasional server down issues, which occur rarely and usually last only for a few minutes, after which everything is fine. We are customers of BMC, not partners.

I would definitely recommend Control-M to others because, based on my experience with other tools, BMC is recommended over others. Control-M is easier to understand, with no technical knowledge required. A quick glance at the modules shows that job creation and management is straightforward. Self-script developers can quickly familiarize themselves with Control-M compared to other tools available.

Overall, I rate Control-M eight out of ten.